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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Awesome crew. Work was done as promised and house is now secure and level."

"PCF killed it on my project — 700 feet of under-decking & waterproofing done right! 🙌 Nick and Landon showed up first thing every day, on time, ready to roll. Total pros, crazy good at what they do, and just awesome guys. Would team up with them again in a second. ⭐⭐⭐⭐⭐"

"They did a great job on schedule."

"Elias Contruction provided a detailed estimate after inspecting the roof and making some qualified recommendations. The project required a few change orders that were not clarified in writing. I would recommend hiring Elias if you get changes in writing. They cleaned up pretty well although they missed a few things due to finishing in the dark. Overall satisfied with the job and cost was 60% of other bids due to sheathing adjustment."

"I’m very pleased with NextGen landscaping they did a great job on my driveway. I highly recommend them. Don’t hesitate to call them. "

"The sales man offered me leveling and light of my foundation. The end result was my doors not being able to close, more cracking in my sheet rock on the walls and on the ceiling. The house is not level and now Iâ  m seeking options to fix this whole debacle. Ram Jack West is sales based, not service based. Please do research before you make a $30,000 to have hire a company to repair your foundation, working with them is one of my biggest lifetime regrets."

"This contractor Really showed appreciation in the quality of work he produces. Also really explained all the steps it’s gonna take to get the job done the right way. He is kind and honest about everything. Not like some of the other contractors I’ve dealt with before, if you have any work for him I highly recommend."

"A delivery truck backed up too far into a loading dock on our business property damaging the wall and causing the overhead door to be inoperable. We had difficulty finding a competent contractor to take on this repair. Within a few days of contacting Tom, he visited the property and had an estimate prepared. We had some concerns about the large amount of deposit that he required. He did explain that obtaining a large deposit has become commonplace among contractors in the area so they will be paid. So we went ahead and sent him a check for the deposit. Once he had received the payment, he started the work within a couple of days and was completely finished in less than two weeks. He kept us informed along the way of his progress. The cost of the repairs seemed reasonable under the circumstances. I would not hesitate to use Tom again."

"This company is awesome. Very communicative, responsive, ethical, on time and even went the extra mile when it appeared some bubbles appeared. They came back immediately, re-sanded the floor and put another coat on. The floor looks fabulous and I will definitely recommend them to anyone else looking for this service and of course, these people will be the only company I use in the future. Thank you David and all of your employees for such great service and great work. AWESOME"