Alternative Surfaces

This company is awesome. Very communicative, responsive, ethical, on time and even went the extra mile when it appeared some bubbles appeared. They came back immediately, re-sanded the floor and put another coat on. The floor looks fabulous and I will definitely recommend them to anyone else looking for this service and of course, these people will be the only company I use in the future. Thank you David and all of your employees for such great service and great work. AWESOME

Exceptionally good service. In a large home remodel project Dave has ended up being the best contractor we have used so far. He came on time to give the estimate, provided the most detailed quote with details of contract, checked in a couple of days ahead of the install, showed up the day before the install to make sure there would be no surprises, and the work performed is of exceptional quality. One minor SNAFU with expectations for finish gloss was handled professionally and with a focus on the solution, not the problem. All in he and his team set the bar for professionalism and quality of work. Also, his rates, which not the cheapest, are definitely competitive, and the work is of incredible quality. Modest premium in price, definite premium in quality!

unknown

Very professional and responsive. Guy's who came to do the work new my name and were very friendly and did a great job.

unknown

Went very well.  The crew showed up at about 7:30 as promised.  They were courteous and professional in their approach and workmanship.  They kept things clean and cleaned up at the end.  The results are excellent.  They left instructions for ongoing cleaning and care of the floor.

I expected and believed I had been sold a resurfacing solution that would be clean, smooth and better than the century-old concrete floor we started with. 
The final product is prone to water staining; it's coarse, nearly impossible to sweep and not level. This means that water pools where it didn't before and, where the water pools, the new surface corrodes and stains. 
When I contacted Alternative Surfaces for remedial action, I was told that there was little that could be done and that I'd have to wait several months while all my stuff waited in storage. 
Overall, extremely disappointing in every way.

Great, we started the project during a recent Home Show. Evan came the house and submitted to us a proposal. We set up an appointment for them to install the floor on April 6th. We received a message early the week before telling us that the crew would be there at 7 AM. They were there on time. Took them about four hours to remove the old floor cover, diamond grind the existing concrete, install the base coat and vinyl chips which gave the floor it's texture.
They left for about three hours while the base coat dried. When they returned the covered the vinyl chips with the Polyaspartic covering. They told us to let this dry for about three hours and left about 6 PM
The next morning, right at 7 AM, they returned to reinstalled all the closet doors, and move the washer and dryer back into place. This took about two hours.
The floor looks wonderful and probably will outlive the house

They did a great job. We would recommend discussing the cost of routine maintenance with the company.

I wanted to convert my garage into a man cave and I saw all the positive reviews of Alternative Surfaces on Angie's List so I requested a quote and was contacted within 24 hours to discuss their products and surfaces. Evan was extremely knowledgeable in helping me understand the types of coating solutions that are on the market. I ended up going with a polyaspartic coating solution. There were numerous color choices which was great and Evan provided samples of each upon consultation so we can see the final look. I am thoroughly impressed with the attention to detail and the clarity which Evan and the two installers spoke about their process. I highly recommend this service to anyone looking to convert a garage space into something awesome.

Everything was outstanding. The quality of the work, timeliness and their responsiveness. I have recommended them to a number of people. It looks a lot nicer and it is easier to clean.

In Feb 2014, I contacted Alternative Surfaces to do a quote for my garage floor.  Evan arrived promptly and explained the process and costs.  He then quickly responded via email with a quote.  I didn't leverage him at that time as I wasn't prepared to move forward. 

I contacted Evan again at the beginning of October to re-engage in the process.  He remembered my quote and quickly resupplied it.  We planned for a date the work was completed.  I left a way to get access to the garage as I was out on the day of service.  Unfortunately my garage opener didn't work.  The team took the opener to the hardware store to purchase new batteries and dried it out.  It still didn't work, so they were unable to get into my garage.  I thought this was already above and beyond to go try to fix the opener. 

When I called Evan, he understood my desire to have the work completed quickly and adjusted schedules so that the team could come back just a few days later.  It was unbelievable that they made this adjustment.  The team came 10/31 and got right down to work.  They were extremely professional and finished the job early. 

I love my new garage floor and I'm only upset with myself for not having this done when I first met Alternative Surfaces back in February 2014.  I know that this will make a huge difference in keeping my garage and ultimately my house cleaner during the Portland winter. 

Everyone and everything was done to perfection. So Glad we found this company !

The project went exactly as planned and we couldn't be happier with the final results. The entire team was a pleasure to work with and we would highly recommend this company.

Crew showed up on time and spent the day preparing and installing flooring system.  Crew was friendly and readily answered my questions through the day.  When a major rainstorm approached about mid-day, the crew taped off the garage doors to prevent water intrusion.  With exception of the rain, everything went per plan.

Two cautions for those who are not familiar with this flooring system: (1) Because the garage doors had to be taped, the fumes during the first cure day were intense and infiltrated the house.  House had to be opened the first night to clear out the fumes. The fumes from the garage dissipated quickly after the first 24 hours.  (2) Advertising indicates that the floor can be used the next day.  This was not my experience.  Installers recommended 48-72 hours.  Given the rain and need to tape the garage, the curing slowed down dramatically.  I was able to walk on it after 72 hours but did not set anything on it for 120 hours. When I parked cars on it after 120 hours, they still left a mark on the surface.  Probably should have waited another couple of days for the cars.

With the exception of the prolonged curing time, I  am satisfied with the final product.  It looks good and is incredibly easy to keep clean.  A vast improvement over what I had.

.

Nice people to work with.  Work was done in a timely manner as agreed.  Owner kept us updated on status.   We love the flooring and it looks great.  We would highly recommend this company.

The Alternative Surfaces crew showed up on time and conducted themselves professionally. They finished on time and did a fantastic job on my garage floor. Communication with Evan was excellent and he was very flexible with scheduling.

We called for an estimate.  They came promptly and did an inspecition, and emailed me the contract/proposal.  They were able to answer all questions over email before they started, and were able to apply the floor convering within a week or so of signing the contract.  A ver positive experience.

Everything went well. They did a great job.

The company was very responsive in discussing their product and the work to be performed. The final outcome was truly outstanding!