Get matched with top sump pump installation pros in Clinton, WA

"Harts corrected the location of the crawlspace sump pump discharge line to the location in the foundation which I originally wanted it to be located. However, we did not hear the sump pump operate under the floor when first installed. When the Harts crew changed the location of the pump discharge line, we can now hear the pump very distinctly when it operates, under the floor. I am requesting that Harts come back and listen to see if it is normal for the sump pump to make this much noise."

"We had a damp crawlspace. John's installed drainage with sump pumps (lead and backup with battery backup power) and encapsulated the dirt with 20 mil plastic. They also installed PU foam around the perimeter foundation walls to complete the insulation envelope of the house and a dehumidifier top keep the crawlspace area dry. In short, this work solved the problem we had and provided the added benefits of a more energy efficient and comfortable house due to the insulation as well as better indoor air quality. The work was done in four days and at considerably less cost than a competing contractor bid to do it. Another person that we had inspecting house later looked at the crawlspace and commented, "Wow! You could do brain surgery down here." We actually wouldn't recommend that though ;)"

"Rainy Day Basement System from my very first contact to office manager, were to most responsive to questions and concerns. Ryan, my first contact was fantastic, Jessica was always available to answer questions and worked with the Swinomish Tribe (permitting agency) to get everything needed. Rainy Day Basement Systems is a company I would recommend to anyone looking for quality, not just in workmanship but also in customer satisfaction."

"The office team and sales person were the best I ever had the pleasure to deal with, being very responsive and professional. The installation team were over the top, making sure that we were satisfied with the work they provided. Our heat pump was installed, the place was left super clean and we could not be more satisfied. We recommend to all our friend and neighbors. The best in business."

"Bottom line - I am happy with our three-head ductless Mitsubishi heat pump installation. It now functions properly and looks good inside and out. Controllers work well. Units are super quiet. Price was mid-range so reasonable. But…it was not a smooth road to get to this outcome. Started off well with a quick response to do a site visit and prepare an estimate. The tech was knowledgeable and provided accurate information (I had consulted with a home energy consultant and did online research). It took some work on my part to get a correct final bid that included the proper rebates – I had to correct their first one because it was for two heads rather than three and then get the rebate deducted. Scheduling the installation was easy and prompt and was done in 1.5 days. The two person team had good judgement about where to put the external conduits and locate the heat pump. BUT – they installed the refrigerant lines incorrectly (crossed the connections to the pump) so the heads iced up and then leaked water. They came back a few days later to fix the problem and now the heads work fine. But they did not properly reinstall the sheathing around the lines, which City inspector noted. So they had to come out again to fix this. They have a great zero percent financing deal with Synchrony bank but could not answer questions about how it worked, the terms, etc. Took a fair bit of time to sort this out with the bank, but seems to be set up now. I asked three times to get copy of warranty and registration of equipment with Mitsubishi for my records but never did receive this."

"Great customer service and thorough work. These guys are top notch and help you out each step of the way. I even did some price comparisons when we did the furnace install and 1st Response was able to help me make an informed decision that worked out great."

"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

"Called at 11:30 and David was here at 2:00. Cleaned drain by 2:30. He was efficient,  friendly and we will definitely call this company again. Thank you!
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We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today! \n

We are a family run plumbing and drain cleaning company serving Snohomish and some south Skagit county areas. We take a more personal approach to solving your plumbing issue, providing options to fit your needs. With over 20 years in the plumbing industries we chose to start a plumbing business to provide a better experience for the first time home owner reaching out for help or the landlord looking for a new trustworthy plumber we are here for you anytime.