Get matched with top sump pump installation pros in Brinnon, WA

"Gardner came to do an inspection of my basement and provide a quote. I had received other quotes that only provided for a single sump pump install at outrageous prices. He was very thorough, took two hours to measure, inspect, provided videos and explanations on everything, and the quote was shockingly affordable with so much more work I was ecstatic! I am getting a three sump pump with back up battery, and so much more for basically what the others quoted. And, to have the option to finance through Greensky was the cherry on top! If you are in King County, ask for Gardner @ GROUNDWORKS - you won’t regret it!"

"Had a sump pump installed. Haven’t had a repeat of the problem."

"OUTSTANDING PROFESSIONAL SERVICE!!! Two very kind gentlemen responded to my call within a couple of hours. No other company in town had any availability. This company worked me into their schedule. My home had no water. In less than twenty-four hours they had a new pump fully installed and functioning. Their charges were very reasonable. Their customer service and communication was above, beyond and even came with smiles. I will absolutely call them again."

"I had a challenging project to remove and then install new irrigation piping and control valves around my property. They brought in the right size crew for the job, and were able to complete this work in just one day. Rain Pros teams were knowledgeable about every aspect of the job, giving me several possible solutions and making a good final recommendation so that the job would be done correctly and within stated cost estimate. I would certainly recommend them for any irrigation system repair, modification or new installation."

"Fantastic work . Fixed the leaking pipe replaced with plastic tubing . Will need some future work with a new garbage disposal installation. Will hire for that project . Very responsible pricing . Thanks for coming out so fast as well. Highest endorsement for Ray and his company NW plumbing and mechanical."

"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

"We had a toilet where the wax seal underneath was leaking. We contacted Anderson. Initially they offered to come out at 2pm the same day. A bit later they called back and said that due to some emergencies (our toilet really wasn't an emergency) they had to reschedule us to 4pm. They came out when expected and did the work in short order. Christian was professional and explained as he went along. At the same time we were finishing another bathroom in the basement and while he was there we had him install that toilet as well. The total bill for the two jobs was quite reasonable."

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Everything went well, except the painting portion. 

The drywall, removal and install and the mud portion was excellent quality and service

The window removal and install was excellent quality

The painting preps and quality standards of hiding the nails and caulking was not up to where it should have been. It took two trips to have the painter complete the project where it needed to be.

Otherwise would recommend this company they are punctual, professional and do quality work and ensure that the customer is satisfied with the job.

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"Palm Construction used subcontractors at every stage (not unusual), but there was little to no oversight. Communication was a problem. I am doubtful that the product (Trex decking) was installed according to **manufacturers guidelines** and worry what that may mean to the longevity of the final product. Some parts of the install were handled brilliantly and with finesse. Other parts were done hurriedly, resulting in damage to the substructure. Palm has made efforts to repair or redo, as necessary, which I appreciate, but some of their promises fell by the wayside."

"TLDR; Driving progress is up to you.  Painter is incompetent.  Will miss every deadline.  No green building acumen.
  I hired Joe to add a bedroom to my house and pour a concrete pad for another room.   It was a straightforward project he estimated would take 2.5 months (10/1-12/15).  He volunteered the 12/15 completion date so I put fines in the contract if substantial work was not completed by 12/25.  From the architectural drawings, the only thing that changed during the project was the size of one window and the additional removal of a 3 foot interior wall.
  10/1, the work started and within the first two weeks, excavation was done, the foundations were poured, the framing was done and the windows and trusses were ordered.  Within a month the trusses and roof were on and the windows were installed.  So far, so good, but this was all done by one sub.
  Then things started going in slow motion.  I moved out for the month of November so they could get the dusty indoor work done without disturbing my family.  There were only 3 things completed in November, the electrical was roughed in, two small (5 foot and 3 foot) non-load bearing walls were removed and there was a day or two of digging on a retaining wall.  Disappointed in the progress I asked him twice for a schedule with the remaining tasks and dates.  Although he said he could provide one, he never did.
  He was supposed to have the drywall and insulation done by December 1st (a date again volunteered by him), so my HVAC contractor could install a ductless heat pump.  I had to push out that date by 2 weeks.  Also due to him missing the schedule, I was heating an uninsulated room for 3 days.
  For the siding, outsulation and exterior window trim, he set up 3 meetings to go over it with my architect.  The first one, the sider didn?t show.  I wasn?t around for the 2nd one.  The third time he sent a sider who had never worked with outsulation before.  To his credit, he paid for the 3rd meeting.  Although the architectural drawings went into explicit detail, the sider required handholding to understand them.  My architect was visibly frustrated explaining the installation process to him over the language barrier.   The sider charged $8000 for 4 days of work.  It was $2900 over Joe?s original bid.   This seemed high for 2 reasons.  1. A bid from a competitor who specialized in green building, had worked with my architect before and was familiar with outsulation bid $5600.   2. When I asked the sider why the caulk job was so bad, he revealed he had used a random day laborer to help.  When I asked Joe about the price, he stated that the price was fair because there were several surprises, and he had asked the sider to come down in price.  Not buying this explanation, I called the sider myself.  I asked him if he had provided Joe with a bid before he started working and he said no.  I asked him if Joe had asked him to come down in price and he said no.  So Joe essentially wrote him a blank check with my money.
  By the beginning of January, electrical still hadn?t been hooked up, there were no doors or gutters and the porta-potty and trash heap remained.  I?d had enough of Joe?s work and I wanted him to tie up the loose ends, give me the final bill and get out.  I handled all of the interior work, hanging the doors, doing the trim, painting, patching the drywall and installing the flooring to wrap this up as quickly as possible.  Unfortunately, after the initial bit of electrical was done on 1/6/15, I stopped the fines.  Joe went back into slow motion.  I?ve attached a full timeline so you can get a taste of this.
  Probably the biggest debacle of the project was the exterior painting.  I had told Joe I wanted to have him do the exterior painting, but I wanted it done when the weather was nice.  Ignoring my request, his guys came out to paint on 1/15/15. It was sprinkling when they arrived, but they shrugged it off with ?It wasn?t raining in Federal Way.?  More and more rain kept coming, so they covered their sprayer to protect it while they continued painting.  Then it started a downpour.  All the paint washed off.  They returned the next day to continue.  It rained again that day.  They didn?t prime any of the bare wood and painted it while it was soaking wet.  Not surprisingly, very little of it adhered to the wood.  I fired the sub in charge of the painters because he was supposed to do some work inside like hanging the doors and doing trim work and I didn't want him trashing my house any more. They came out again to paint, this time it wasn?t raining.  But the paint job looks terrible.  There remain bubbles, drips, uneven coloration and almost bare wood in places.  (There is one picture from the first day and all the remaining are as it looks today) I told Joe to hold payment for this until they did it right.  Joe has repeatedly told me he would make it right, but hasn?t delivered.  I scheduled a meeting with the painters to come out and review their work, but they never showed.  Also telling is Joe didn?t look at the paint job himself when he came to collect the final payment.
  Twice during the project I was approached by his subs asking for money.  Although I paid Joe the day he asked, it was clear there was a considerable delay with money flowing to his subs.  First the concrete guy showed up at my door and I got a lien notice from the company, the second was the door guy.  The door guy said, it takes a long time for Joe to pay.  It took over Joe over 2 months after his last day to collect the invoices and present me with the final bill.
  Something as simple as grading a 20 foot driveway and hauling out the trash, spanned 2 weeks to complete.  The worker trashed the retaining wall and left a bunch of concrete debris which I had to get hauled out myself (see picture).  Also of note, my circular saw mysteriously disappeared after the driveway guy used my table saw.
Here is the timeline:
Before work starts pay 1/3
10/1 Project and excavation starts
10/7 Concrete pads poured
10/10 Room, framed and sheathed
10/17 Trusses on
10/25 Roof on
10/31 Windows in
11/4 Pay second 1/3
11/5 Retaining wall digging starts
11/10 Remind Joe I need the insulation and drywall done by 11/30 for a scheduled HVAC install.
11/11 I provided my door choices to order.
11/12 Rough in of electrical
11/20 Small interior walls removed
11/23 Retaining wall ordered
11/25 Retaining wall arrives
11/28 Checked on doors, still hadn?t been ordered.
12/1 I return to my home and there is no drywall or insulation.
12/3 Insulation is done
12/9 Drywall starts
12/12 Drywall is done
12/13 Retaining wall digging ends
12/15 They come out to look at siding with architect
12/16 Retaining wall done
12/17 Doors actually ordered
12/19 Siding starts
12/22 Doors supposed to arrive
12/24 Siding done
1/6/15 Electrical finish starts
1/7/15 Asked to grade the driveway and finish up
1/10/15 Gutters on
1/15/15 Awful paint job done in the rain
1/16/15 Bare wet wood painted without priming, doors come in, wrong size
1/17/15 Driveway grading starts
1/20/15 Paint job touched up but not fixed, barely painted wood, bubbles, drips, uneven coloration remains
1/21/15 Electrical finish completed
1/26/15 Doors finally come in the correct size
1/27/15 Driveway graded
4/6/15 Get and pay final bill
4/18/15 Schedule painter 4/24 to review work
4/24/15 Painter doesn?t show up
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