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"No estimate or work was done so I can't comment on any of that. The salesman apparently so hated to wear a mask that he felt the need to be rude and unprofessional. When an emergency occurred during his visit, he got angry and ran – embarrassing himself and his company. To add insult to injury the company leadership felt the need to insult and try to provoke me. Yes, at the same time the salesman arrived we had a pet emergency. Clearly a minor one to some. The death of a baby chick. Sounds like a joke but it isn't. I have limited mobility so I shouted to my wife for help believing my wife's remaining chicks were also in immediate jeopardy. She was in her flower garden so I opened the window and shouted for her by name. She could not hear me. After watching the remaining chicks suffer in pain I again called for her. Panicking now, I shouted a third time as loud as I could for her, again by name. Not knowing the salesman had even arrived. I didn't know why she was delayed. Hearing me, our oldest son left his mom with the salesman and came to my aid. Upon his arrival and after seeing and evaluating the situation, he went for help. I left the room with him. At that point I saw the salesman, for the first time, in our bathroom at the sink with the door wide open. I asked (using please and sir) he allow me into the bathroom. Like a shot he left the bathroom, angrily stomped down the stairs, out the door and sped away. When I saw my wife she was almost in tears. She was very upset and it took her a number of minutes just to calm down. According to her, and my son, the salesman came up to her in the garden not wearing a mask. We had requested he wear one and was assured by the scheduler that he would. When she asked if he would put on a mask he leaned forward into her face and shouted "what!?!" I can't explain how freighted she told me she was. My son told me he was shocked and believed the salesman came so close to her face and over-accentuated his response to demonstrate how much he resented being asked to wear a mask. My son said it was as if the salesman was faking a cough or sneeze into a customer's face as others have done before being thrown out of stores, etc. According to my son, at this point he heard my shouts for help and left his mom with the salesman and ran to help me. According to my wife, the salesman then held a mask to his face and sarcastically said, all right!?, can we do this!? He apparently followed her as she quickly walked away from him and toward the house. When he entered the house right on her heels, he again very sarcastically said, can we just do this now!? As she described it to me, she with up the stairs with him closely behind. When she went to show him the needed work upstairs, he just left her and went to the bathroom - where I saw him for the first time. Any animal dying in my hands touches my heart - that's just me. As a 60+ yr old 100% permanently disabled veteran you can accuse me of being overly sensitive. My wife is a long retired 30+ year RN, nearly my age and is now my full-time care giver. I am house bound without her. Clearly she and I are not a threat to anyone. Immediately, not knowing what happened I called Handyman Connection twice, hoping to reach someone to find out what had happened. I left two message asking for a return call immediately from someone in authority; that I didn't know if I needed to call an ambulance or the police since my wife was unable to tell me what happened. I wanted an explanation and I wanted it immediately. I got a call back alright…. Apparently from one of the owners. He said he had spoken to the salesman already and knew exactly what happened. He sarcastically 'apologized' and that his salesman understood, that my wife and I must just be ‘having a bad day.’ I was livid. When I accused his salesman of being "mean" to my wife the owner's anger exceeded mine by 100%. He made it clear to me his worker had been an employee for many years and had "hundreds" of positive reviews - that it was just me and my wife. When I repeatedly tried to express the results of the salesman's visit -- the owner verbally fought me, clearly not even pretending to consider any other view but his own. I am not a fighter. I have gone to great lengths to avoid conflict, even to the point of accepting, even fainting support when someone misses or needs to change an appointment, etc. This is a weakness that I have been working on for years. I will do anything to avoid making others feel sad, bad or embarrassed. However, the salesman, and now the company owner had insulted my wife. The owner refused to give me an email address so I could more clearly explain what had happened when I calmed down. He said he didn't want to hear any more of it, or from me again. He added that I was obviously a serial complainer and I didn't matter anyway. He ended by hanging up on me."

"We are extremely pleased with the weatherstripping work completed by Jesse, He was professional, prompt, and trustworthy throughout the entire process. He clearly explained the type of weatherstripping needed for our older doors and installed it perfectly. We have already noticed a significant difference in the drafts and our home's energy efficiency. We highly recommend his services!" "

"A pleasant experience from beginning to end. Russel - aka Swing Set Man - was highly responsive, professional. and accommodating, and you can tell he's a master of this art form of swing set installation. I ordered the Gorilla Navigator swing set, which I was going to buy off the Gorilla website. I'm glad I reached out to Russel first, as he found the exact one I wanted on Bed, Bath, and Beyond's website (who knew they were still in business) for $500 less. Tragically, Gorilla forgot a key accessory box when they shipped, but Russel has connections and, if not for the fact I already reached out, he would've been able to procure that box for me. As a result of the delay, I missed the installation date, but again Russel accommodated, coming out on a Sunday morning in the high 20s in March to put the play set together. He knocked the whole thing out in less than five hours. He told me that Gorilla forgot the hardware for the monkey bars (sigh), but not to worry he brings his own and had no trouble getting it installed. He even ensures the swing set is level with his own wooden blocks and secures the swing set properly from tipping. Not a board or screw out of place (and I looked). I almost wish I had another swing set for him to install because the experience was so awesome. He's highly responsive and knows what he's doing (check out his Instagram), and his rates are nearly identical to what you'd pay Gorilla if you had them install. Highest recommendation, do not hesitate to have him build your child's swing set the right way."

"Kenny did a great job. I would recommend him for your playset and basketball goal needs. On replacing the pad pn the bottom of our Gorilla basketball goal, Kenny knows what he is doing. I would recommend utilizing a professional on this as he explained that when you install the padding on the goal you are drilling very close to glass backboard and iy could shatter the glass if you are not careful/don't know what you are doing."

"I've hired Adam twice now, once to move my treadmill from one room to another, the second to resolve an error on the treadmill. The first time was pretty routine, but obviously I was satisfied enough to call him again when I had problems. He truly went above and beyond. He not only resolved the problem, which took trying several different things, he showed me the proper way to maintain the treadmill myself. He's even contacting the manufacturer to let them know about the issue. I"m sure this took longer than he expected, but he was cheerful throughout and explained everything he was doing. I'm very impressed with his professionalism, pleasantness, and most importantly, results."

"They came precisely at the scheduled time. They removed all the material in 40 minutes. The charge was what I expected. Excellent work. Many kudos to Matt & Sean."

"Excellent! Fast and professional and polite!"

"I recently had the pleasure of working with Hughes Landscaping to transform my outdoor space, build a shed, sod my whole yard, and resolve drainage issues, and I couldn't be happier with the results. From start to finish, my experience has been nothing short of outstanding. The initial consultation with their team was impressive. They took the time to listen to my ideas and vision for my backyard and offered their expertise and creative input. It was clear right from the start that they were passionate about their work and dedicated to delivering exceptional results. One of the things that stood out to me was their attention to detail. They meticulously planned every aspect of my projects, from my first interaction with John and Carter to their management throughout the half-dozen projects I've engaged with them on. Their solutions were not only aesthetically pleasing but also functional and sustainable. The actual installation of all my projects was smooth, efficient, and exceptionally performed. The crew was punctual, professional, and clearly skilled in their craft. They worked tirelessly to bring the designs to life, and the results were breathtaking. The hardscaping, including the patio, shed, and drainage issues, was flawlessly executed, and the landscaping afterward was carefully planned and implemented to create a vibrant and harmonious outdoor oasis. The communication with John and Carter Hughes was excellent throughout my projects. They kept me informed every step of the way, and any questions or concerns I had were addressed promptly. This level of transparency and professionalism was greatly appreciated and added to the overall positive experience. Now that many projects are completed, I couldn't be happier with the outcome. My front and backyard have been transformed into a beautiful and inviting space I can't wait to spend time in. It's not just landscaping; it's a work of art! I highly recommend Hughes Landscaping to anyone looking to enhance their outdoor space, patios, and complex construction projects. Their expertise, attention to detail, and dedication to customer satisfaction set them apart from other contractors. If you want a company that will exceed your expectations and create a space you'll love for years to come, look no further than Hughes Landscaping. Thank you for turning my landscaping and construction dreams into a reality!"