Get matched with top grill repair technicians in Thornburg, VA

"Outstanding customer service, I had an issue with a propane fireplace and called three other companies with no callbacks. I finally got a hold of someone and another Propane company and they recommended that I call H&B gas services. The person answer the phone talk to me for 10 minutes to ask several questions and told me that he would be able to be at my house the next day, which was a Saturday. They gave a call Pryor to showing up to tell me they were on their way When they entered the house. They removed their shoes put on booties. I told them that was not necessary and they said it was standard procedure that they wanted to respect my house. They quickly diagnosed and fixed. My problem gave several recommendations that I will follow through with. I would highly recommend them as they are available, dependable and work on the weekends, which works with my schedule."

"Jeff did a great job identifying and repairing the main water line leak and also correct another problem with by replacing rusting out galvanized fittings on my water heater with brass fittings. Very pleased with his work and price. Thanks Jeff. Don"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"He responded quickly and did a full service of the existing system to determine if a repair rather than a replacement was more economical. We decided to have the vented log set replaced with a ventless system. He provided a number of options and cost points and did not try to steer us to a particular solution. Once we identified the system we wanted, he placed the order with expedited delivery. As soon as he received the new log set, he agreed to an evening installation appointment that met our availability. The installation went without any issues and he provided a detailed instructions on the operation of the new logs. He was very careful about the ensuring the floor around the fireplace was covered to ensure no soot got not he area carpet. Once the job was done, he ensured the work area was completely cleaned. We are thrilled with the work done and believe we got a very fair price for the purchase and installation fo the new log system. He was fun to work with - professional while being quite entertaining! We we certainly use Bill for all annual maintenance requirements for our new logs and would recommend him without hesitation."

"I think his name was Jeff he had to order a part for my gas logs. He kept me informed on status of part ordered and when to expect the part. "