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"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"I called on a Friday and it was done by Wednesday. The price was significantly below others. And I know they are great: they replaced my furnace (boiler) 10 years ago. Super nice people - I highly recommend!"

"Gerald was very responsive and even went the extra mile to get additional parts to install my thermostat and replace the squirrel cage on my furnace. Price was reasonable too! Thanks Gerald! I’ll be calling you again.."

"If you want honest, straight-forward, complete, and competitive pricing for a new HVAC system, go to Bluestar Air Mechanical. Our 21-year old systems needed replacement and we began our quotation/search process. Amongst the 7 companies we inquired with, Bluestar had the most comprehensive explanation, set of offerings, and was patient with us as we completed our comparisons. John promptly and completely answered all of my questions ranging from installation, future usage, efficiency, and advice on what was necessary vs an accessory. Lynn at the office was prompt and courteous on all of my scheduling, dispatch, and payment inquiries. You'll get top notch quality, service, and friendliness if you work with Bluestar for your HVAC replacement needs."

"I was very impressed with this company.  I have worked with "others" for the last 9 years, and found Relax Air to be much more cost effective, with much more KINDNESS, care, concern and follow up.  Everything was handled expeditiously and with professionalism and they were very willing to work with me on price and budget.  All these things certainly set them apart - and they truly care about their work and the satisfaction of their customers.

In addition to the replacement of the downstairs system, I have had ongoing years and years of problems with my upstairs unit with it neither cooling or heating effectively.  It has been looked at and "worked on" many times. NO ONE in the past had identified that the duct work was failing and needed resealed in many places, nor the fact that the attic fan was not only not working but was entirely disconnected.  These things were fixed for me on a separate visit - and my upstairs is now so cold in summer that I had to add blankets!  Love it!

I am a very discerning (some might say picky) customer - and for me to tell you that I have the utmost respect for these folks and would always use them again, and again.....truly means something.  I don't throw around idle praise - but can't say enough good things here."

"They were excellent.  The house I bought had a 27 year old hot water heater.  It was obviously on its last leg.  When it nearly stopped providing hot water, I called my home warranty company, and they sent Modern Mechanical.  The technician was so nice and honest; I felt as if he was a long-time friend.  He explained the advantages of a tankless system and since I was getting money from the home warranty that it would be worth the difference I would have to pay.  After installing the system, the kitchen faucet didn't have good pressure, so he replaced it for free.  He even worked to get one that looked like the one I had.  They were absolutely wonderful and I would definitely recommend them to anyone.
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"Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now."

"Briggs Heating and Cooling has been our go to provider since we renovated our home in 2005. They are experienced, supremely responsive and personable professionals who truly care about their customers. They go out of their way to get it right. We have trusted them so much that we introduced them to my elderly parents’ home years ago. My parents have adopted them ever since. We have had several projects this year alone, some routine maintenance, some much more complicated. Each project was handled the same way. First, my parents have an old AC and “Trevor’s guys” come out every year to service it. Their gas heater required a new switch which, because it was an old unit, took a lot of effort to find and replace. Next, our newer AC had a valve malfunction, and Briggs’ went way out of their way to properly diagnose the problem. As a precaution, we received a second opinion. Not only did Briggs’ diagnose the problem properly, they fixed it at about a quarter of the cost that the other service provider would have charged. Most recently, a couple of weeks ago, a leak was detected in my parents’ newly installed gas fireplace logs which Briggs had not installed. They met me at my parents’s home within an hour and had it repaired in another hour. And their prices are always extremely reasonable. This is small business done right. In northern Virginia, they are a breath of fresh air."

M.E. Flow offers FREE in-home consultations for replacement HVAC systems and we are an authorized dealer of most major brands. Established in 1951 by Millard Edward Flow we remain family owned. Replacing your HVAC system and water heater is a big investment. When you go with M.E. Flow your satisfaction is guaranteed. We do not install customer supplied equipment, do new construction, or give quotes over the phone. We send a professional home comfort advisor to your home--even meet you after hours. During your home visit we will design you the perfect system, answer all your questions, and get your system in the family budget. Financing and/or rebates are typically available. Qualified Staff: You get a team of professionals, NATE certification means your getting the best. Company employees are required to pass a background investigation which include a criminal records check and drug testing. We also offer the best guarantees.

"I was very pleased with the customer service, price, and installation of the heat pump. The price of the heat pump was very reasonable and half the price quoted by my former HVAC company (a well known, high visibility company)."