Get matched with top deck and porch pros in Richmond, VA

"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"What we had hoped was going to be a concrete slab repair and carpet install turned into a total basement remodel (HVAC ducts in the slab abandoned, asbestos remediation, new HVAC duct work installed, framing/carpentry, drywall repair and finishing). We contacted Phoenix Home Services to take over this ever increasing endeavor. They managed the entire project, on budget and on time, and kept us updated throughout. When an issue arose…unexpected plumbing and electrical relocation…they brought it to our attention and were quick to determine the options, adjust their crew and keep moving forward. Their entire team was friendly, professional showed up at scheduled times and adjusted to accommodate our needs. At one point they were ahead of schedule, so we added re-screening our porch. Thank you Phoenix, Steve and the whole team for stepping in and stepping up to take this on. We could not be more pleased with the entire experience and quality in the final product."

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"Moore Designs did our stamped concrete patio this spring. We told them our ideas and they took it up a notch to beyond what we could have imagined with lighted bench seating. It came out wonderful and brought life to a dead space in the yard. It was a wonderful experience."

"Job went as expected from beginning to end. We are very happy!"

"MGD LLC provided a complete bathroom remodel and we are extremely satisfied with both the results and the process. From initial design and scope of work meetings to in-process change management, Matt provided professional guidance when needed and the flexibility to adjust the plan when necessary. MGD LLC displayed the attributes we hoped to see in our contractor, an accurate estimate, project start and completion on time, daily cleanup, tool and equipment organization, and excellent communication throughout the duration of the project. We were informed of dates and arrival times for MGD LLC work, and there was seamless coordination of sub-contractors, so that plumbers, electricians, glass installers, and tile installers would not be waiting on others, or getting in each other’s way. Above all, we most appreciated the craftsmanship, attention to detail, and pride in the work displayed throughout the process."

"They did a great job and were creative with their solutions"

"Alpha Home Services was such a big help! I had a water leak incident that damaged the floor and ceiling of my home and Alpha Home Services was able to come quickly and open the ceiling and take out the dry wall. The first day they came they laid out all the plastic and closed off the damaged area and took out the dry wall to let air dry the foundation of the home. The next day they let it dry and came to check and spray to ensure there would be no mold. After they came again to install new dry wall and paint. They also were able to give me an estimate for all the damages and talk to my insurance company for the claim. I was able to get my claim and my home repaired in no time. Thank you again!"

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"If you’re lucky enough to hire Oscar and his crew at King General Contracting, consider your job handled—and handled with integrity, skill, and professionalism. From start to finish, he was honest, transparent, and incredibly hardworking. He shows up on time, sticks to the budget, and most importantly—does exactly what he says he will do, without shortcuts or surprises. The quality of his work? Exceptional. Every detail was done with care and craftsmanship. You can tell he takes real pride in doing the job right, not just fast. I will call Oscar and King General Contracting from now on. Highly, highly recommended."