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Founded 1984 • With Angi since January 2011
unknown
Powhatan, VA 23139
Service Provider Response
Thank you [Member Name Removed] for the kind words. We all enjoyed performing your work and hope that you find our time together beneficial. Should you ever have any questions or need our services in the future, please call. Weston HindenService Provider Response
Firstly, I would love to know who you are. We show no such client in our QuickBooks or email searches. Further we show no $695 deposit for such work. Sooooo..... I am not sure how to respond to your review with ratings all over the spectrum. This actually looks like SPAM or slander. Please accurately identify yourself and when we performed the work you claim so we can address the review with an appropriate reply. Weston HindenService Provider Response
[Member Name Removed], so sorry to have not responded prior to this. I simply did not notice we had not replied to date. Hope all is well and have a blessed Christmas '17. WestonService Provider Response
[Member name], Thank you for your kind words. I was our pleasure serving you and getting to know your family. Have you added any new winery visits lately? Enjoy the up coming holiday seasons. WestonService Provider Response
[Member name removed], Thank you for taking your time to submit a review. We thank you for valuing the process of the reviews as many do not take the time to furnish a review. In most cases when they don't furnish a review, we must have done our job so well because if things were not done well, I am sure we would hear about it. Thanks again. WestonService Provider Response
Guilty as charged. There are times that work piles up and it is difficult to get estimates out to folks. Being a working boss has its advantages and its disadvantages. This is one of those disadvantages. Sorry Member. Weston HindenService Provider Response
Hmmm. I am so sorry, but I do not recall working for you and I can not find your address or personal information in our record keeping anywhere during the 2014 year or through a general search. Though we are very happy when clients take their time to submit a review on our work performance, we want to make sure that the review is a review of our company and not of another. I will need to ask the assistance of my Angie's List account manager to help further the validity and accuracy of this review. Though a "B" is still a good review, when we do "a very good job" we normally receive A's. Mr. [member name removed], if can forward additional information we will gladly update our records. Weston HindenService Provider Response
[member name removed], WOW! The only accurate "negative" thing you have manged to say is that we did start the project @ 3 weeks after we had hoped to start. Now, so I don't have to go through this whole lengthy conversation again, now @ 12 months later, helping you understand that you only paid @ $400 more for laminate flooring vs. your expanded scope of work refinishing your floors. I will simply cut and paste your own words from our email traffic that supports the $400 amount and not the long winded babbling from your review. We always keep our email records for just such purposes when someone miss speaks. I thought that when it finally took your accountant to show you the actual "math" that this issue was over since it was your own decisions that brought you to this point. I am so sorry people have to read your misinformation. Here is just a short section of our email traffic: ----- Forwarded Message ----- From: [member information removed] To: Weston Hinden Cc: [member information removed] Sent: Tuesday, August 20, 2013 3:47 PM Subject: This threw me off the price This email threw me off. I went back through the invoices and and this email. I thought this was saying that I had 4280 PLUS $637. Which is way over. I had my accountant go over the paperwork and noticed the discrepancy of why I was under the assumption you were charging me ~$4800 for the job, thus my $1000+ overage problem. Its still more than I thought, but only ~400 dollars more. I will send the balance of $7969.40 ($15535.40-$2611-$4950). I have a check, I have to look back through the emails to see what your address is. Thank you, [member name removed]________________________________________ From: Weston Hinden To: [member information removed] Sent: Sunday, August 18, 2013 11:49 PM Subject: RE: Invoice from Zero "Punch-List" [member name removed], I just sealed the envelope with copies of the receipts to send to you. I will mail tomorrow AM. Refinishing HW would have cost you $2.91 per sf. $3253/ 1119 sf = $2.91 Refinishing did not require the existing ¼ to be removed. Laminate cost you $3.83 per sf. $4280.40/ 1119sf = $3.83 Laminate required a new ¼ rnd molding which by itself cost: $212 to purchase material, $125 to paint, $300 to install = $637.00 Hope this helps. Weston Eric Hinden Zero Punch-List, LLC 804-382-1507 From: [member name removed] Sent: Sunday, August 18, 2013 11:30 PM To: Weston Hinden Subject: Re: Invoice from Zero "Punch-List" Can you give me the receipts for the flooring info? It looks like we are about 600 more than I was expecting for the costs, I want to see everything. Also, can you break down those labor costs for the flooring, per square feet? Thanks, [member name removed] ----- Forwarded Message ----- From: "[member information removed] To: Weston Hinden Cc: [member information removed] Sent: Tuesday, August 20, 2013 3:47 PM Subject: This threw me off the price This email threw me off. I went back through the invoices and and this email. I thought this was saying that I had 4280 PLUS $637. Which is way over. I had my accountant go over the paperwork and noticed the discrepancy of why I was under the assumption you were charging me ~$4800 for the job, thus my $1000+ overage problem. Its still more than I thought, but only ~400 dollars more. I will send the balance of $7969.40 ($15535.40-$2611-$4950). I have a check, I have to look back through the emails to see what your address is. Thank you, [member information removed]_______________________________________ From: Weston Hinden To: [member information removed] Sent: Sunday, August 18, 2013 11:49 PM Subject: RE: Invoice from Zero "Punch-List" [member name removed], I just sealed the envelope with copies of the receipts to send to you. I will mail tomorrow AM. Refinishing HW would have cost you $2.91 per sf. $3253/ 1119 sf = $2.91 Refinishing did not require the existing ¼ to be removed. Laminate cost you $3.83 per sf. $4280.40/ 1119sf = $3.83 Laminate required a new ¼ rnd molding which by itself cost: $212 to purchase material, $125 to paint, $300 to install = $637.00 Hope this helps. Weston Eric Hinden Zero Punch-List, LLC 804-382-1507 From:[member name removed][member information removed] Sent: Sunday, August 18, 2013 11:30 PM To: Weston Hinden Subject: Re: Invoice from Zero "Punch-List" Can you give me the receipts for the flooring info? It looks like we are about 600 more than I was expecting for the costs, I want to see everything. Also, can you break down those labor costs for the flooring, per square feet? Thanks, [member name removed] If you are a potential client of ours and you have read this far, I apologize for wasting your time. We work our backsides off everyday for our clients. If issues arise, we fix them then and there and if we need to "eat" $ then we will provided it is our fault. We really do appreciate those who use the AL review format responsibly but we run out of time and energy with folks like [member name removed]. She may be on the fence as to use us again but we are not. There are simply way too many good folks out there to work for who appreciate our efforts. For those of you who care, please forgive any grammar and or spelling mistakes in my above emails and or replies. Since we work 12-14 hours 6-7 days a week, many of my replies to reviews are entered well after normal business hours. Weston HindenService Provider Response
[member name removed], Folks like you make the service we provide so hard. I hope you realize that your "review" comments really reflect negatively on your character. If we are booked and can not service your request then just simply go to the next company in line. I will simply state, you do ever have a chance in hell of receiving the high quality we give to those clients who know how to use social media responsibly and who act like reasonable adults. People like you make my heart and head ache. WestonService Provider Response
You would be entitled to state the words in your review if we completely ignored you. However, through a search of our email records for your name and/or your address, we have found that you have not successfully submitted our on-line form, however, we do show a" failed attempt" in our records. It also states that the failed status was "returned to sender". Since you have not provided your phone number in your review we cannot search to see if we have indeed had two conversations with you. Neither myself or my wife recall your name. Sorry. Sometimes folks do fall through the cracks and when they do, we are in the wrong and make every attempt to correct that error. Since our records show that you simply do not exist, we would ask that you think before entering your thoughts that may be ill-informed or unwarranted, through an online forum. Additionally, if we were really the company that you wanted to have perform your work (and not just a company from which to get a free estimate), normally, folks might send a reminder to see if the first attempt went through, or follow up in other ways. Either way, we can't help you if we do not know you exist. Weston HindenService Provider Response
Thanks [Member name removed] for taking the time to submit your review. I am glad that our efforts and input facilitated the sale of your home. I am going to mention the actual job cost of $16,337 as the review only shows $16.00 and a list of the tasks performed: Hardwood floor installation, hardwood railing installation, door installation, drywall repairs, painting, pressure washing, deck repairs, curios cabinet construction, column building and exterior trim replacement. Thanks again for the review. WestonService Provider Response
[member name removed], I am, glad we hit the mark. We try very hard to understand our clients wants and needs. Some times the structure itself will dictate what can or can't be done. Glad the space is what you wanted. WestonService Provider Response
Thank you for your review. My apologies for not entering our response sooner. It has been a very busy winter and spring and not without it's scheduling issues. Zoning delays, permit delays, damaged cabinets that needed to reordered (twice). Etc. I am glad you approved of our work and we too enjoyed your company. Your dogs were great too! WestonService Provider Response
In a cute way we are glad that you feel your porch cost was as little as $800. The actual cost was @ $2,950 for the porch decking replacement and $750 to paint it twice for a total of 3,700 We are glad you enjoyed our work and appreciated our efforts. With regular cleaning and maintenance, you should get many years form the work. We look forward to serving you again in the future. Please remember to keep the downspouts/gutters clear so water does not repeat it's damage. Thanks again for the opportunity. Weston and LoriCENTURY 21 Option 1 Property Management manages rental properties in Richmond, Virginia
Angi Certified
Welcome to Managed Services Group!!! We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. We understand the needs and expectations of our customers, so we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. With a wonderful staff dedicated to your happiness we are sure you will find we are the contractor for you.
Angi Certified
Offers Coupon
We are a full service home remodeler though we specialize in Roofing, siding, windows, doors, decks and fences. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
Angi Certified
We are now a class A "RBC" & "CBC" contractor. We are expanding our earth/dirt services: If you live on a gravel road or live on a community gravel road, we want to talk to you. We have the expertise and equipment to grade your road properly and affordably. Call today!!!!! Other services: New construction, renovations, restorations, remodeling, kitchens & baths, additions & decks, bookcases, etc. Foundation repairs & drainage, carpentry & outdoor living spaces.
We only perform drywall and painting when it is the result of our own work.
Zero Punch-List LLC is currently rated 4.8 overall out of 5.
Zero Punch-List LLC is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Zero Punch-List LLC accepts the following forms of payment: Check
No, Zero Punch-List LLC does not offer free project estimates.
Yes, Zero Punch-List LLC offers eco-friendly accreditations.
No, Zero Punch-List LLC does not offer a senior discount.
Yes, Zero Punch-List LLC offers warranties.
Zero Punch-List LLC offers the following services: We are now a class A "RBC" & "CBC" contractor. We are expanding our earth/dirt services: If you live on a gravel road or live on a community gravel road, we want to talk to you. We have the expertise and equipment to grade your road properly and affordably. Call today!!!!! Other services: New construction, renovations, restorations, remodeling, kitchens & baths, additions & decks, bookcases, etc. Foundation repairs & drainage, carpentry & outdoor living spaces.
We only perform drywall and painting when it is the result of our own work.