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"Project Management Issues & Pending Renovation Work. I 100% agree with one of the previous reviews and, unfortunately, am experiencing the same issues that have caused unnecessary delays and frustration. While the quality of work itself is good, the project management leaves much to be desired. My bathroom renovation started on December 1st, 2025, with a promised completion time of two weeks. It has now been almost a month, and the project is still not finished. I would admit that I am responsible for one week delay in replacing a bathtub. Throughout this process, I have received little to no communication ? no daily updates and not even consistent weekly updates ? regarding the timeline or the scope of work being completed. This lack of communication from the project manager, Orkhan, has caused unnecessary delays and frustration. Coordinating with both the crew and management has been extremely difficult, and the project manager?s attitude has at times been rude and unprofessional. "

"Thomas Custom Builders: Meticulous, Punctual, and Truly Transformative! We wholeheartedly and enthusiastically recommend Thomas Custom Builders (TCB). We had a vision for transforming our 40-year-old home, and TCB didn't just execute it—they transformed it into an amazing, dream-like space that we never want to leave. We will scream their praises from the rooftops! The entire process, from start to finish, was meticulous. Our initial discussions with Troy were detailed and thoughtful. As the project progressed, principals Dave and Rick were incredibly thorough, setting our minds at ease with any concerns or reservations we may have had about the construction process. TCB’s commitment to professionalism and transparency was outstanding. We had online access to the daily schedule, and our primary contacts, Project Manager Brian Smith and Site Manager Dan, were absolute professionals. They were patient, understanding, and very accommodating to our questions and needs throughout the build. What impressed us most was their integrity and commitment to their word. They were "straight shooters," never overpromising and approaching their work with the utmost professionalism and care. They said the project would take three months, and it was completed on schedule in three months. The only thing late was our duty to write this glowing review. If you are looking for a builder committed to quality, punctuality, and transparency, look no further than Thomas Custom Builders. They are the definition of professionalism."

"Kevin was the ultimate professional. Provided a great estimate and stayed on schedule at cost and kept me highly informed throughout the build. You will not be disappointed if you hire Kevin an excellent general contractor! "

"Hored ET Contractor for qa third project to expand my gravel driveway adding additional parking next to my garage. The stone was promptly delivered, spread and smoothed providing a great addtion for parking."

"We have been planning to upgrade our deck from lumber to composite TREX for quite some time and FA Outdoor Spaces was the only company that offers three options for decking- refloor, facelift and new deck. Brandon Campbell and Brandon Wheatley who assisted him, understood what we were looking for an provided a proposal to upgrade the flooring, railing caps and steps by replacing the wooden boards with TREX , reinforce the foundation of the deck and steps, and re-finish the existing railings to retain the original aesthetic of the deck with a modern flooring. The cost was reasonable and there was clear communication on necessary safety improvements required to make the deck last for a long time. Veronika as project manager ensured that the work was planned and scheduled for an on time completion. Veronika’s communications were timely and detailed. She made sure we were fully satisfied with the finished work and took the extra steps to ensure the end result was perfect. The crew is very knowledgeable and hardworking and they worked through some bad weather days safely to get the work done. Very satisfied and highly recommended."

"Great job from the minute Paulo showed up to provide estimate to when the crew finished up and departed. Very polite and professional. Crew took pride in their work."

"Incredible work. Great attention to detail and appreciate their capabilities of hand fabricating trim pieces and our whole brand new doors from locally sourced wood"

"We were very pleased with the work they did to reset our paver driveway, it is like new again. We would highly recommend them for paver installations."

"They did amazing! I would definitely recommend them! Their professionalism, communication, and precision is unmatched."

"It really is a big deal when you find a team that delivers what they promise and they do it with exceptional service and quality. Cassella Design & Build is that team! It has been amazing to work with them. Elijah and his team are responsive, come with great ideas, are professional, and they utilize an easy to review project system that was really cool (as you walk with them, they can add or remove items to your quote and it tracks it all). We started our project in March and the rain was a pain, but many times they pushed through since they knew we had a pool opening date that we were trying to keep. I can't say enough great things about his company. I will no doubt have them out here to do I highly recommend them!"