Get matched with top backsplash installation pros in Partlow, VA

"I initially hired C&M Contractors to do one bathroom tile (tub and floor). It went so well that I hired them to also do the second bathroom as well. Then I hired them again to replace tile in the upstairs and downstairs stairwell area as well as install carpet in two bedrooms. Then I hired them again to install tile in the entire downstairs area. I was very pleased with all the projects completed."

"This was an all around good experience. Great communication and pricing and a quick turnaround between template and install - template on Friday and install on Monday! I would use them again and recommend them."

Floor Covering International is the largest in-home flooring franchise in North America and was recently rated the #1 flooring franchise by Entrepreneur Magazine. We have a mobile flooring showroom that brings more than 3,000 products directly to your home, so you do not have to waste a weekend driving from warehouse to warehouse. Our expert Design Associates will give you a free in-home estimate and design consultation on the spot.

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. \n*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.\n

"Jose Sosa is great at tiling. He uses high quality materials and his understanding of plumbing & skill with tiling is outstanding. He worked on my guest bath 8 years ago and I have not had any issues since. I called him back for my master bath remodeling. Highly recommend him for any project involving tiles."

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. We offer a wide range of Home Improvement services including Kitchen & Bathroom, Basement, Additions, Painting, Carpentry, Flooring, and much more! We pride our selves on using the highest quality materials and craftsmanship. Military and First Responders 10% Discount! Call or click to schedule a free estimate today!

We pride ourselves on a 24/7 Response time and getting on site within 1 hour! Heroes Restoration mission is to be the cleaning, restoration, and reconstruction Heroes that people need in their time of disaster. We offer Emergency Water Removal and Drying Mold Remediation and Removal Trauma Scene Cleaning and Whole House or Business Disinfecting. We have the fastest response time in the industry - 24/7 and in site within an hour - and will take care of you and your property in your time of disaster. We make the process easy and as painless as possible and help you through the entire process including dealing with all insurance companies. Call, email, or text now to talk to a live person and get immediate help for your disaster now.

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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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Home Renewal,\nBathroom Remodeling, \nFinish Basement, \nRooms Divisions,\nCustom Wood Works. \n\nWood Floors, \nTile, \nCabinets, \nCountertops \nor special wood pieces to accent the beauty of your spaces... \n\n"this is what we do"

"The crew did a phenomenal job installing tile in our kitchen and bathroom. The transition between rooms is seamless and the grout lines are perfect."