"Matt showed up on time, immediately called his supplier and I received a replacement on the SAME day. Matt was also receptive to my questions and told me in plain language what I needed to do and where to get supplies. This company also gave me a military discount which is rare for service companies. I am extremely grateful for the discount! I would hire again for my plumbing needs in a heartbeat!"

"Ryan and his team did a wonderful job on replacing our windows and siding. The house looks new and updated. They did a excellent job and completed the job on time. We would recommend him to others."

"Steve was our serviceman today, he has done work for us once before. He was punctual and professional. He checked out our aging water heater and gave me quotes to repair or replace. Will call again for service and recommend to my friends."

"Chris Reynard and Long Baths transformed our old Master Bath shower from old and ugly to new and easy to clean in just a day. Worth every penny and we would hire them again!"

"Fabulous products, service, knowledge & skills! We had a walk-in bathtub removed and replaced along with 96" worth of ugly tile on walls. Our new 2nd bath is beautiful. We chose white tub & white subway tiles and polished nickel fixtures. The team did a fabulous job replumbing (they found problems with old plumbing and fixed it properly), removed the beastly tub without splitting in two parts, meticulously placed plumbing, tile backs, and tub in and installed new fixtures. They jumped through hoops to locate polished nickel products to include the shower rod. We also had them finish the plumbing in our unfinished 3rd bathroom and the install a 32" corner shower. Whew...it's a small bathroom so we talked with the crew chief doing the work (he's SOOOOO knowledgeable and just a great guy!) and he gave us suggestions regarding sink and toilet. It's a tiny bath so we greatly appreciated Westshore stepping up and going above and beyond to do the work in our home. We get rave reviews on how well these bathrooms look and it shows! Just beautiful! Price was right on point considering they went above and beyond and followed up."

"Bathtub is nice. But price was very high"

Townecraft Wellness Systems provides expert bathroom remodeling in Goodview, VA and surrounding areas, including Roanoke, Bedford, Lynchburg, Smith Mountain Lake, and Forest. We specialize in one-day bath remodels, walk-in tubs, and custom shower installations to improve safety, accessibility, and home value. With 20+ years of experience, we deliver quality craftsmanship, financing options, and air purification solutions.\n\nServices:\nBathroom remodeling; one-day remodels; walk-in tubs; custom showers; tub-to-shower conversions; accessible upgrades; shower replacements; Boca Walk-In Tubs; Best Bath Showers; air purification systems; financing options.\n\nWhy Choose Us:\nServing Goodview, Roanoke, Bedford, Lynchburg & nearby areas; 20+ years experience; fast installations; durable materials; modern designs; free consultations; customer-focused service.

"Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective. Pros: -High speed process for diagraming layout and giving a quote quickly. -Staff is friendly -Great work on installing the Murphy door I’d purchased. Their cabinet guy is a rockstar. -The electrical work was excellent (some of the positioning in the mechanical room of lights was odd) -Project Manager was professional, responsive, and friendly. Cons: -Caulking in the bathroom shower (panel insert was not complete) -Caulking missing in areas of molding and quarter round (found painting) -Final trim out was horrible with a lot of splintered pieces (door frames, baseboards) I didn’t notice until painting. Also found that they had made a mess installing door hardware in many places (think multiple holes hidden) -Mess – They left a big mess on the flooring because they didn’t do any touch ups on the drywall until after the flooring was in. They didn’t clean up at all in the mechanical and under the stairs. And I mean dry wall all over the place, plaster clumps big as a biscuit dried on the ground. I still have more work to clean up. -Flooring – Flooring choices were limited to just a few. This probably should have been communicated more clearly. The issue for me was I had wanted to see if they could find the same tile I had in other rooms of the house and use the same tile, and they said no which they had not said no to during the estimate. At this point they already had almost 30% deposit from me. (I had a bog of the original which some one tossed moving my stuff). -Credit – I provided my own shower accessories (because it matched rest of my house)after the project manager said I could get a credit for. My own fault for not finding out how much that was. After the project was done I had to go back to them to get the credit and it was very low because of “volume” they buy in. They also said I didn’t provide something I did which I have a receipt for and it disappeared. I tried to argue it but it’s not worth the roughly $150. Full transparency this was the tipping point for me. Neutral: (Items I think people should know but aren’t something to fault a company on.) -Broken Latch on murphy door, they provided replacement hardware for me to install but there had been some suggestion I’d broken it. -Be aware they only offer white for paint. I went with not having it painted thought it was supposed to be paint ready. A lot of the issues I found going through painting it on my own. -Deposit – They wanted the deposit a lot sooner than I thought they originally said it would be due. I paid 3 months before they started, I believe. -Ran a gas saw inside the house for an extended time to cut a window. It set off our CO2 sensors and my teens called 911. Fire department and gas company came out. We had to wait for the house to air out to ensure it wasn’t a gas leak. In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement."

"Me Mr. Wells and his employee did a wonderful job on the deck it was done as promised as he quoted and turned out just absolutely beautiful he does other home improvements to and I will hire him to fix my bathroom soon"

"one of the best contractors i have ever worked with. They ended up remodeling 2 bathrooms for us. Very fair pricing. Very meticulous work and attention to detail. Showed up every day as promised. Texted or called if they were going to be late. Very neat and tidy during work. If you are doing a bathroom--you must talk to Dave."