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"Arrived as scheduled. Completed the job quickly and at a good rate. No complaints. Highly recommend."

"This was a post-moving cleanup. The house was beautifully clean, in time for the open house. The customer service was excellent, I would highly recommend Narrow Way Services.."

"My experience with Nick and everyone at NX Auto Transport was EXCELLENT!!! It was my first time working with an auto transport company and I am totally impressed. I was given GREAT advice from a knowledgeable person that actually showed interest and compassion about the services that were offered and received. I am VERY pleased... I will definitely use again if needed and I HIGHLY recommend their service... AAA+++"

"It was fantastic - there was some unexpectedness that could of resulted in delays but Nicole was amazing she found us an alternate who did a spectacular job at an amazing price -and Nicole was fantastic at responding to texts and keeping us informed -highly recommend"

"My yard was the eye sore of the neighborhood with overgrown weeds, shrubs and yard waste. EJ’s team of three spent six hours making my lawn look great and I received admiration from my neighbors with the job they performed. Many thanks to EJ and the team who performed my service. They were very friendly and professional."

"Move went amazing! Movers were punctual, fast and efficient yet careful with all of my items including my Piano! Sales team answered all of my questions and really put me at ease for my stressful move. Made it easy to accommodate changing my dates when my house sale fell through! They were even able to provide packing supplies and storage to hold my items until I was able to move into my new home. Cant thank my movers enough! You guys are the best!"

"Move was ok. The real frustration came afterwards. Damage to our sleigh bed with tempurpedic mattress to the supports underneath. Damage to $1000+ leaner mirror. They "settled" at $250 (we had a $250 deductible). The hassle factor alone is well over $250. I need to find someone to come out, move the beyond heavy mattress, make the repairs, take the 75 lb mirror to a repair shop (which will also involve hiring someone to move and transport!). It takes 3 different recordings to get a human being (if you are lucky)."

"Terrific! Had to move A LOT of heavy furniture to Utah. Best deal in town. These guys were really good too.. Everything went as they said. Price was way less than others in town were, and I called many. If ever I need this kinda move done I'll use New planet"

"We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem by calling 3 different plumbers and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. We tried to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract. Our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract. The quality of work on the ditch was insultingly poor (see pictures). It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again."