Get matched with top countertop and backsplash pros in Midlothian, VA

"Time management was poor at best. Crews running too many jobs at the same time. My bathroom remodel took over 8 months to finish after a 90 day projection. ATTENTION TO DETAIL WAS VERY VERY BAD!!! Flooring was not laid smoothly (tile). Multiple holes cut in new sheet rock to hang light fixtures.. Apparently Troy can't use a tape measure properly. He was the supervisor that got fired. 1 of the workers was smoking weed in my house (we don't smoke anything inside). Neil the owner cannot be trusted to tell you the truth. Very dishonest people, company. BUYER BEWARE!!!!"

"I was the installer but the material is great and can be installed in a day or two. Thanks for the product.."

"MGD LLC provided a complete bathroom remodel and we are extremely satisfied with both the results and the process. From initial design and scope of work meetings to in-process change management, Matt provided professional guidance when needed and the flexibility to adjust the plan when necessary. MGD LLC displayed the attributes we hoped to see in our contractor, an accurate estimate, project start and completion on time, daily cleanup, tool and equipment organization, and excellent communication throughout the duration of the project. We were informed of dates and arrival times for MGD LLC work, and there was seamless coordination of sub-contractors, so that plumbers, electricians, glass installers, and tile installers would not be waiting on others, or getting in each other’s way. Above all, we most appreciated the craftsmanship, attention to detail, and pride in the work displayed throughout the process."

"Brandyn did a excellent job on the install service highly recommend."

"First Due (Brandon) was very professional. He went out of his way to come on Saturday morning to install our flat screen."

"Jason and Matt at Smithbuilt are exceptional contractors. They are professional, courteous and prompt. They brough a friendly engaging spirit to my project. Jason was incredible with the design and offered tons of knowledge and experience. He was open to suggestions and clearly wanted me to get my needs met with the design. They brough exceptional subcontractors to the project and were open to working with subcontractors that I already wanted to use to save myself money. They were always responsive to requests and prompt with answers. I couldn't be more pleased with who my project turned out. I HIGHLY recommend them."

"My wife and I had a good feeling and Ken and his crew right from the start. I was very worried about how big of a project my issue would become. He set me at ease right away and knew exactly how to address the issue. He also pointed out the specific cause of the water penetration and many other locations where I was in danger of having similar issues. Many of the smaller issues he basically rolled into the project for free. I felt even better about everything once he was into the project, so I went ahead and gave him the green light to address a long list of nice to haves" around the property. That led to him finding some additional major issues, but got them sorted at very reasonable rates. I was a full time property manager for 5 years by profession and now have had rentals of my own for 10 years. Ken is exactly the kind of crew I want working on my properties. I can trust that he's going to get it done without pulling a fast one on me or overselling me on things I don't need. He has his own rentals and I really felt we were on the same wavelength as far as the level of budget to quality ratio that I was looking for. A few minor mistakes were made by his crew but they took responsibility and in the end he made everything right. His crew were great guys too. My wife and I felt very comfortable having them working on the house. 5/5 recommend."

"Ken and his team are spot on contractors/subcontractors. Ken is very approachable. If it's something you do not like, he will make it his duty to make you happy."

"We purchased a quartz countertop + install on 5/4/24. The install was to take place on 5/17. Measurements were taken of our existing counter and we picked out the quartz that we wanted. A few days before the install, an office worker called to ask if would be ok to shorten the overhang on our peninsula by 1/2 inch to make everything flow better. We said that would be fine. The original overhang was 2 inches, so, we assumed that we would have 1 1/2 inch overhang. On the 17th of May, the installed came and the trouble started. Issue #1: our overhang was only 1 inch (should be 1.5 inches) which is NOT what we wanted. Issue #2: the seam that was placed intersected the pattern on the quartz, leaving a VERY mismatched pattern. Issue #3: the overhang on the section near our oven was actually almost 2 inches!!! A 2 inch overhang near the oven and a 1 inch on the peninsula looked AWFUL!. Issue#4 : they install the peice near the oven crooked with a huge gap on the cabinets."