"I will only be calling Deck Buddy's from here on out for ANY repairs or additions that I need to my deck. Great work!"

We take pride in reliability, communication, integrity, and quality craftsmanship. Our team is made up of experienced professionals who are dedicated to delivering exceptional results on every project, big or small. We value our customers time and trust, and we approach each job with a commitment to doing things the right way the first time.\n\nAs experts in our trade, we take the time to ensure you understand your project from start to finish, providing transparency and guidance every step of the way. Whether the task involves a repair, renovation, installation, or ongoing maintenance, we aim to exceed expectations and build lasting relationships through hard work and honest service.\n\nWe look forward to the opportunity to earn your business and become your trusted partner for all your home improvement needs.\n

"We hired them to build a wood deck and pergola in our backyard. Jarrod was assigned to our project. He helped us choose materials that would last and stay within our budget. The deck turned out beautiful. The pergola adds just the right amount of shade and really makes the space feel like an outdoor room. The whole process took about 2 weeks and they kept us updated throughout. Great company that delivers what they promise!"

"Work was done well--all wooden surfaces on exterior were sealed. Three coats of sealer were brushed into the deck treads. It looks great"

"Cleaned gutters on two story colonial and also gutters on addition and two car garage.  Several gutters were badly in need of cleaning/unclogging.  Also, Vince adjusted several downspouts, added support brackets, and repaired a few supports on gutters.  We are very pleased with the work."

VA LICENSE NUMBER - 2705097762A.\nLocally Owned & Operated.

"Marshall’s crew built our deck in one day and we couldn’t be more happy. They do quality work and have a very hard working crew (even in the overwhelming heat)."

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First off - we LOVE our deck. It's a great product and we couldn't be happier with how it turned out. I would definitely recommend Deckorators to people if they want to have a deck installed.

I have done program/project management for many years. When it comes to developing a product, we always concentrated on three things - Cost, Schedule, Performance (i.e. product). We would always say "you can have it good, fast and cheap; but you can only have two". I took this view into our project. So, let me comment on those three areas.

Cost: Deckorators was one of three bid we received.  Deckorators was the only company that fit our budget and gave us what we wanted.  They were 20% less than anything else we asked about. We were a bit reserved about that - you sometimes get what you pay for. But, that never was an issue. We signed a contract for a deck, for a set price, and we assumed we would receive what we asked for. And, we did

Product - We LOVE our deck. We met with Jon Parsons in late February 2015. We described what we wanted, and he drafted plans for what we outlined. They were exactly what we wanted, and we signed a contract soon after. We had to have a concrete patio removed (they did) and had a VERY large Trex deck installed. We wanted river rock under the deck; that was done. The deck we wanted was all Trex, with all posts wrapped. That was done.  They put more posts in than was required, since we wanted to add an outdoor enclosure later on.  All the lights and electrical outlets were installed.  As I said up front - the deck we envisioned and was presented - we got it. 

The patio removal - it was a big project. What looked like a standard patio took 5 days to remove. And, they worked EVERY day. With jack hammers.  They needed 2 dumpsters to haul it away. They removed it all by wheel barrow.  It was NOT an easy task. But, they did it. There were 3 WM bags that had to be hauled. They did that too. And, they were able to preserve our brick and sump pump irrigation without fault. The left the area looking great. Was some grass in disrepair? Sure! That is to be expected with the amount of work they did. I don't care about that.

Also, we had a couple of issues that we noticed, things that we had discussed upfront. They were rectified immediately and without complaint. That was appreciated.

Schedule - this was the one issue of contention, and it didn't need to be.  When I asked Jon how long it would take to install the deck, he told me "5 days". I didn't believe it, not will I ever.  I told him "tell me it'll take 3 weeks, that's fine".  He stuck to his 5 days.  In the end, it took 23 days. Am I upset? Not in the least! I knew it would take longer. It took 5 days to tear up the existing patio (it was like a pillbox on a hill in WW2).  We lost days to weather. We lost days to inspection.  We lost days to waiting on material. We lost days to the workers having other things to do. That's par for the course.  Ultimately, we got our deck done. Done right. Done as we expected it. And, done in 3 weeks like we assumed it would be done.

Lastly, let me say this, something that I told Jon.  We lost all of March to weather and needing to get HOA approval, which we knew we would. We're not unsympathetic to that. Finally, we had approval in mid April, along with a property survey. Then - nothing. No conversation. We reached out via text and email, and got little in response. It made us very frustrated. I told Jon about this on several occasions. I understand that he's busy. The one thing I would recommend to them - be honest and up front with your customers. If you're going to lose days to weather, material delivery, holidays, other projects - say so. If you're busy and can't get back immediately, that's ok too.  Just be up front. I think a lot of reviewers are giving them poor reviews because of lack of communication and unrealistic expectations.

Deckorators did a wonderful job of giving us exactly what we envisioned. It took awhile, but with anyone contractor that's to be expected. We had to keep in contact, but that wasn't as frustrating in retrospection as it was at the time. They met our budget. The final product is outstanding and passed inspection immediately. Their workers were polite and professional.  I would do work with them in the future, without hesitation. 

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"Excellent job cleaning house siding, front porch, sidewalk, driveway, basement steps, gutters, and windows in/out, including screens. Santos and teammate arrived timely, were friendly and courteous, and worked efficiently around the house to complete this job. They performed quality work on all portions of this large project. Highly recommend a&c services and would hire them again."

"Painters arrived exactly on time and accomplished all tasks the same day. The manually stripped the deck and applied two coats of stain. They carefully cleaned and then painted the foundation concrete as it had got dirty over the years. They also scraped, caulked and painted a large bump-out window off our living room.
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