Get matched with top well and pump technicians in Keswick, VA

"Joe, came to my home to because I had no water. We had agreed upon 8:00 am he text and said he would be there by 7:30. When he arrived I showed him the garage where the house equipment was located. The first thing he noticed was that the water tank switch was installed incorrectly (the switch has been there for 27 years) I had the home built. Then he notice something not up to code. Showed him the well pump and he assess the pump. Joe then tells me my pump failed and would need to be replaced. The price would be 3,500 for the pump and 800.00 to replace the electrical components inside the well. I kindly paid him the $60.00 service fee and said good bye. The next company came at 10:00 am and replaced my pump in about 40 minutes and saved me over $2,000.00! This company stated my wiring was good and everything was fine inside the garage. Folks do your research- if something does not seem right it?s NOT! He left my breaker switch off and turned my range off breaker off!"

"Joe is the best"

"Quick and affordable!"

"On time and very professional."

"The company did a great job!"

"I lived in Arizona where an inspection includes a drippy faucet or burned our light bulb so to be fair, I am not sure what requirements Virginia has. We were not here but sent our son-in-law to participate. Since we have been in, our pipes bang when the water is turned on. Our electric patio screen was ripped up the side. The plug unit behind the tv that was left is literally falling out of the wall and taking wall with it. One of the blinds that we will be changing anyway, was not screwed in and I tried to open it and the entire thing fell on me. I have a box of electrical wires in the closet in a box. The box cover was broken, lying on the floor and all the 30+ wires were hanging out to the floor. The only other thing I can recall and probably too cosmetic was each bath room had towel bats, none match and also falling out of the wall. They had obviously repainted and their was paint on everything, light fixtures, cabinets etc. These things would have been noted in a AZ inspection but as I said, maybe not required in VA."

"I do not have words to describe the rudeness and unprofessionalism I experienced working with Solutions Mechanical & Plumbing. First, the plumber and his apprentice were completely rude and seemed disgruntled by the idea that they had to fix unforeseen (but common) issues with the toilet replacement. They made disparaging comments about our house, even after we told them it was a fix-up job inherited from a deceased parent. They arrived at our homes maskless despite the pandemic and pretended to not be sure if they had masks on hand to wear. It was only after offering them spare masks of our own that they reluctantly put on theirs. After arriving, they sat in our driveway having breakfast before getting to work. The apprentice repeatedly summoned us with commands and was on his phone throughout the process. He also may or may not have smeared gum on the bumper of our car on the way out. Finally, they accidentally broke an expensive glass shelf in our bathroom, took the shelf with them, and then attempted to replace it with a poorly shaped and uneven, very cheap shelf. They refused to replace it with an equivalent shelf. When we contacted the headquarters to complain about this behavior, they provided excuses for the apprentice and the plumber and treated us with absolute disdain and rudeness. They went as far as to claim that "they don't wear masks where they're from" - not sure where they could be from that isn't also legally required to wear masks during a global pandemic. I will never work with them again and I strongly advise you to seek help for your needs elsewhere."

"The work was done quickly and professionally. Response time was excellent. We highly recommend Reel Time."