JES Foundation Repair

JES just finished our crawl space, I can't say enough about the quality of service from start to finish. I want to thank Cory our salesman and the installation crew, Frank "PJ", Pallas, Nick, and Riddel. My expectations were far surpassed, JES is a company you can trust.

I contacted JES because I thought my dishwasher was leaking into the crawl space. Two guys came out, inspected and took pictures. They told me that there was not a leak but that there was standing water, insulation damage and mold. Homeowners nightmare. He claimed doing this would be 'Energy saving'. But had to do today to save $###. High pressure salesman lead me to believe his pitch. I wound up refinancing my home to pay for this as he convinced me I needed it. Which I then convinced my family it was the right thing to do. As polite as they were, they were not professional in work. When they came out to take the insulation out, I had someone take a pic of the area below the dishwasher. Indeed I had a leak. They disconnected my internet, denied it. Let my Golden retriever out of the fenced in backyard. she was picked up at a nearby school 20 min later by a neighbo. Had to get a tow truck to get it out of the driveway because they had scraped and put a hole in the freshly resurfaced street. Before it was all done they disconnected the internet again, requiring a tech to come out, created a leak in the main pipe that brings water into the house. I was never reimbursed for the plumber bill as I was told by the production Mgr. I would. Was given the same promise in March by another 'boss', after a BBB review. Still waiting They also collected final payment from the financial company before finalizing the job. The 'Energy savings ' is a complete falsity. My energy bill the first month increased by $100. The dehumidifier comes on once an hour to check humility levels then again to 'stir up ' the air in the crawlspace. This seems like overkill for an area that is supposed to be airtight. I've been a homeowner for 25 years and this is the first time that I've felt completely scammed by a company. I'm on disability and will not be able to pay the increased electric bills going into the spring/summer as air conditioning will be used more. That dehumidifier will likely be running much more. Just apologizes and inaction Update 4/29/22 According to Billing office for JES a refund was issued today, to the finance company that I paid off in December!? The damages that were performed by JES, were corrected by the plumbing company and paid for by myself directly. The finance company had/has ZERO involvement. I'm certain that a civil court will also agree. Biggest mistake ever calling JES

Frank, Antoine and and Rodshell were awesome. They worked hard and were very respectful. Absolutely would share my experience with JES with my friends and thank you for taking care of my home.

I couldn’t be more pleased with their work! JES workers: Johnathan Dominique Ricardo were the best. They worked so hard and were very professional. They were pleasant to talk with and patiently answered all of my questions. They were very clear about what they were doing and why they were doing it. They put a drainage system in my basement and sealed the walls. I wish everyone I had to do work for me had their work ethics. It was a pleasure to watch them work and to see how they all worked together so easily! I am actually going to miss seeing them. They were here 4 days and I really got attached to them. You just don’t see workers like them anymore. I would highly recommend them!!! They were a blessing to me!

Great they were on time and friendly

Started out rough but ended very well.

Communication was good regarding the initial visit to evaluate the scope of the work. After that is was poor. Work not performed as originally bid. The pargetry was performed in the wrong color and required a second application. If feel based on the work done - it was overpriced.

Arrived within the scheduled time frame. Very polite, explained what was found and their recommendations in an easily understood manner.

They were prompt & pleasant & did good work.

House was thoroughly inspected and detailed recommendations suggested. We appreciated the inspector's candor and helpfulness in arranging the job agreement. Office follow-up was just as promised and final work completed on schedule. Every effort was made to clean up the work area upon completion of the job. Overall we consider it a very positive experience.

Good. Just getting out of Hosp this best I can do

Repairs were done well. Crew was professional and friendly. Some communication about needing to push back the start date of the project could have been done better, but once the work started everything was great.

JES provided expert, quality work, supportive customer service, a caring and capable team from start to finish, and, above all, operates with integrity!

Great professional and clean up was great no mess

Excellent service even though scale of lifting was much smaller and required expertise and precision! Challenges were discussed in advance and very professional. I have some yellow marks on my driveway from the lifting foam but I assume that will go away in time (thus the 4 stars). On the sales and project estimate at the front end, the staff was forthright and helped us realize what's the right scope for our preservation project. A competing company was going to charge more than 4 times the amount for otherwise unnecessary work. Thanks JES!

Jeff was extremely professional and courteous. Would definitely use in the future.

Everything went exactly as explained and on budget. The communication was excellent and the work was completed ahead of schedule.

Tey were polite, informed me along the way of progress. Great team

They upfront that complete leveling was not possible due to fragility of porch columns. Slab was noticeably raised and stabilized.

JES has been responsive from the moment we requested an estimate though Angie's List. Emails and texts were timely and professional. The certified field inspector, Jeff Doyle, called ahead of the appointment to confirm he was en route. Upon inspecting the issue, he determined the water spot we were seeing on the basement floor was coming from the hot water heater and not from any leak in the exterior wall. I was appreciative for his honesty and professionalism. This level of customer service seems to be extinct most days so it was encouraging to know honest contractors still exist! Thank you, Jeff and thank you JES! I will definitely call you again should I have any issues with the basement.

All went well. Some issues with the foundation were worse than thought so the work took a little longer but it was definitely needed. Part of an addition had been built without proper foundation as in none. It was hanging in air. They made an extra trip to replace and fix drains that had to be removed. Took extra care to make sure as little damage to carpet as possible. Terrance Blackwell and crew came for the outside work. They were great. I really appreciated Terrance's extra trip to make sure the drains were fixed. Austin Wells and Peter Dang came for basement floor lift and level and I greatly appreciated their extra effort to take care of the carpets even though they had to drill through the floor. The little extras made a big difference. Good people, good work.

The work was done in a professional manner. They were friendly and willing to answer questions about the work. The company handled all permits and scheduling the county inspector to come and clear the job. It completely cleared up the leaking problem in the basement, and the foundation is good for the rest of the house's live. They cleaned up really well, there was no dust problem, and in the area they dug a trench, they even reseeded the lawn with grass seed. We were very happy with the work and feel like we are safe from any more foundation problems.

most inexperienced crew ever. they busted up my blocks and foundation, never had permit county made them get engineer to look at foundation he said that it was improper to nail anything to blocks and jes would have to fix all cracks and broken blocks. keep in mind house 1 year old at this point. they attempted to have their mason repair it but he was clearly high on pot. major ordor smelt all in my home while they were there. he drilled hole and pumped liquid nail in wall and said it should be good. brad the man in charge said fill with modur. however they hired private mason but only paid him to fix some of the damage. engineer was ordered by county to return to inspect property and jes came and took pictures of repaired places only and engineer sign off saying"upon his return" he never came back so job is still incomplete blocks still damaged and there supplies everywhere and debri an modur and broken block material everywhere.now they want to sue me because i only paid them deposit of 1500 never finished paying the remaining 6000 because they never finshed and tore my home up. now they are sueing me for close to 10000 for their bad work

Timely appointment, work completed quickly and neatly

JES employees were on time and professional in their work. We are very happy with the waterproofing done in our basement. Our basement is dry!