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"Better then other contractors but not as smooth as we had hoped"

"Mike was very professional and knowledgeable. He came out, surveyed the house and discussed my options and the work to be performed. His proposal was done on-site within about 5 to 10 minutes. After he gave me the proposal, he asked about staining my decks (I was going to do it myself and the materials were sitting on the porch). I advised him I was going to do it after I returned from vacation. He offered to take care of it for me, along with the painting, for no additional charge.
After I received a quote from a competitor (he knew who I had called w/o me telling him), I accepted his quote. Mike was out the next day (Friday) and power-washed the house. He returned the following Monday and painted the house and stained the deck.
While Mike impressed me with his professionalism and quick response - he's got very good customer service skills - I'm a little disappointed in the work due to the fact he didn't scrape and clean up the paint that had chipped away. If I had to do it again, I would make sure this was a part of the deal.
It may be partly my fault for not making it 100% clear this was part of my expectations. However, at the same time, I also feel he could have brought it up as well. For the price he charged, I really can't complain too much, considering he came in $2400.00 below his competitor (who didn't mention painting and scraping either) and the house looks good except for chipped sections.
No matter - i would still use him again - and will.
As a side-note, I found out Mike has other connections for handyman work and I'll more than likely go through him just simply because he's gained my trust.
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"Great done vary great job on my water lines and Hooking up my washer and dryer"

"It went great. Lots of hiccups with being our own contractor and dealing with multiple subs at once, but Paul and Brandon did a great job being flexible with us. All the work was finished beautifully and exceeded our expectations. They’re southern gentlemen, which made them a pleasure to work with and have in our home."

"I feel extremely fortunate to have found Vicki through Angie's List !  She is an extremely talented person who is very easy to deal with. She has a breath of knowledge that allows her to accommodate my tastes, but also ensure that the overall design is in sync with the design and location of my home.  She has  a very diplomatic way of suggesting when I'm going astray with my choices and in every case where she has told me "Trust Me"  I have been delighted ! She is very aggressive in helping me find the best pricing and often times will work with the vendors directly  hence saving me the time.  She also has excellent local contacts.  Everyone I've worked with through Vicki has been timely, professional, and highly competent.
My project is far from complete.  I intend to continue to use Vicki and her expert advice until the end !!!!"

"Mr. Jeremy Combs was very personable and responsive, and he provided a detailed written estimate of the work we discussed.  When it came time to schedule the work, the crew was several days later than planned.  This was only a problem for us because it meant that one of us had to run home from work at lunchtime to put our dog inside, so the lunchtime trip was made for several days before they actually arrived.  They fixed the leak on their first trip, and then it took another week longer than planned to get the other repairs done.  It is difficult to know about the quality of the work, since we haven't been on the roof, but the leak is definitely stopped.  Mr. Combs made it clear that he would be available for larger jobs, such as storm damage covered by insurance claims, should that happen to us.  He requested 50% payment up front and the balance at the end.  The only unpleasant surprise was the cost of chimney repair/maintenance, but even that wasn't horrible.  He requested the final payment in the form of a cashier's check, since his bank tends to hold personal check deposits for 5 days.  I certainly hope this business can cover more than 5 days of payroll/materials at a time!  I got the impression that the business had been around for some years, and his father had done it before him.
In general, roofing outfits around this area appear to be very sketchy.  I have heard multiple horror stories from friends/colleagues.  I'd give Combs Roofing a solid B+.  They were great about keeping us informed - texting/calling/e-mailing with updates, and answering the phone when called (as in, "Are you going to be at the house today?").  It was a small job, and despite that, they did not leave us in the lurch.
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"My customer was thrilled with her new sun room. Mr Goulds input and suggestions really helped me give my customer a really nice addition to her home.  
I have used Mr. Goulds services on numerous and various projects over the past  20 years. From framing to trim carpentry, remodeling to home additions.
He is the only subcontractor that I would use if my project required me to be in my customers home and I could not be with them 100% of the time. I have the upmost level of trust in Mr. Goulds.
I rated Mr. Goulds price as Excellent,  however I know you can always find someone that would do the job cheaper. Save yourself alot of time and aggravation. His professionalism and the quality of his work is second to none.
As the old saying goes, "YOU GET WHAT YOU PAY FOR"


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"Excellent - I ended up hiring someone to help with shopping and finishing piece - waste of time and money. Jill's service was by far the most useful and best value in my decorating process.
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"Darrell and his crew removed our old deck and in it's place, installed a screen porch and new deck surrounding it. Darrell provided some design ideas on the screen porch, and was very helpful. The cedar trim around all the screen openings looks awesome! The workmen showed up on time, did an excellent job, and did it all for a reasonable price. Now that it's done, we love our new screen porch and deck. Before starting this prokect, we talked to 4 contractors. We selected Mr. Fix-It. If we had it to do over again, we'd still select Mr, Fix-It to build our new deck and screen porch."

"Everything went exceptionally well.  The job was done professionally and quickly.  He and his assistant kept at it til the job was done--I don't recall their even taking a break.  This was amazing since all the work was on the second floor and they both had to make innumerable trips up and down the stairs!!  He used the best equipment for the job and gave us a very reasonable price for all the work done.  Now our storage problems are solved, and we are very happy!  I would recommend Mr. Saylor to anyone for any kind of repair, remodeling, or whatever is needed.  He is honest and friendly and has the expertise to do whatever you need done.  We are very fortunate to have found him and his company to help us out and would not consider calling anyone else to do whatever we need done!
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