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"Better then other contractors but not as smooth as we had hoped"

"Steve was very punctual, showing up early every day. The work didn't exceed the estimate, and he was very good about explaining any needed changes as they came up. His knowledge of construction standards was very helpful and one of the main reasons we chose Townside. The projects listed were not done in a single contract, but over three seperate visits. The fit and finish of all of the projects are second to none. We will definitely use Townside in the future.
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"Fast and sufficient! Very outgoing personality, kind, & amazing job! I will definitely be making him my permanent handyman!"

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I had contacted  five other contractors before finding Barry and his stellar team. Two contractors were no shows and three showed but did not return with an estimate, even after several calls to them. I knew that the job would be challenging and would require a skilled architect and contractor. While where the pool sat was level ground, the ground surrounding it was not, it provided very difficult elevation changes. Additionally the deck had to marry to the house and Florida room elevations, which were also different. I also wanted the deck boards to carry over the pool edge all around the pool - an oval pool within a disparate geometric deck (probably why the other contractors ran away)

Barry arrived on time to provide an estimate, made some initial measurements, addressed material requirements, number of gates, steps, access points, etc. Provided a rough order of magnitude based on estimated square footage and asked if he could have his architect come out. I agreed and he said he would get back to me. Barry returned the following day with the architect, three days after that we had plans and a contract. Two days after that we had a permit, then 3 days later the material was delivered and with it a crew that I can say based on experience before and after the job is in all likely hood the best  in the area (not my first contracting rodeo in Virginia Beach). Barry's "A" team is compromised of his son Chase, Fanz Roman and Gilder Roman. The crew was polite, attentive and most importantly WORKED from the time they arrived till the time they departed. 

I know Barry had other jobs ongoing in parallel with mine; but Barry showed up regularly to both work alongside his crew and provide supervision for the challenging compound miters (though little to no supervision was needed-they all have mad carpentry skills!). Barry did have to absent himself for a job up north for a day or two; but the team never missed a beat and Barry called me to ensure I was having no issues. One of Barry's attributes that I really appreciated, other than his knowledge and experience, was his responsiveness, whether through email or phone he always answered immediately. I also appreciated that we worked as a team. If there was an issue it was resolved quickly. As an example, it became apparent that the planned deck pattern would not work, though it looked good on paper. Fanz and Gilder designed a solution, laid it out for approval, The result  was perfect!

I have two more projects I am saving for. I am not even going to waste my time chasing after other contractors. Barry's price is within the market, his work ethic exemplary and he delivers on his promise, the jobs will be his. I want it right, so I will wait for his availability.

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"It went great. Lots of hiccups with being our own contractor and dealing with multiple subs at once, but Paul and Brandon did a great job being flexible with us. All the work was finished beautifully and exceeded our expectations. They’re southern gentlemen, which made them a pleasure to work with and have in our home."

"I did not go with this company, they refunded my money because I didn't like their design.   I've reviewed this before.  Please can you stop these requests to do a review.
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"We liked our interior design plan that we received , but it just took a long time to get the final plan.  She had told us in the beginning that she had gotten a big response to that deal.

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"Extra work was performed with extra expense & not discussed with me. We eventually settled but the roof leaked in 2 separate places. They said they would fix and it was "under warranty ". At least four requests were made to "fix it". They never showed up. I had to pay $2,600 to repair their insufficient workmanship. I would never allow anyone I know to use them."

"it was a great experience working with a knowledgable contractor. Greg did a great job and was fast and professional.
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"The provider was prompt and pleasant and professional. The estimate was reasonable and He was very professional and seemed to know his profession very well. I would use this contractor for future jobs.
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