Get matched with top water softener pros in Columbia, VA

"Matthew did a great job. Friendly, professional and provided excellent service."

"Excellent. Didn’t take them 5 mins. Great job"

"This company stole $755 from me and should not be allowed to operate. This company is a disaster to work with. I had a water heater that needed to be replaced. I made a service request through my home warranty company. Mundin said I would owe $755 in non-covered costs. I paid the $755 because it was the only way to secure an appointment. On the day the first appointment was scheduled, I got a call saying that the water heater order had been cancelled and it wasn't at Home Depot to be picked up and that I needed to call my home warranty company. I rescheduled the service a few weeks later. On the day of the appointment, I received a call from Mundin towards the end of the appointment window that the service technician went to pick up the water heater but the order had been cancelled. I then asked Mundin to no longer continue the service and requested they refund my $755. It has been 1 month since I cancelled the service request. I have called Mundin numerous times trying to find out where my refund is. I was told 7-10 business days to process the refund, but after that had not received the refund to my credit card. I called Mundin to find out what happened and the receptionist said that she would call their bank to find out what happened. I was told that apparently there was some error with their bank and that the bank was going to reissue the refund. That was 2 weeks ago and I'm still waiting on my refund. This company provided zero services for me and stole my money."

"I bought an existing home which this product was installed. I could not stand the taste or smell of the water. So I called the company and had them change out the filtering system (charcoal I believe). This cost me $450.00. After giving it some time to work(2 months). There was no change to taste or smell of the water. I turned the system off and the water is fine. So I set an appointment to which they no showed. No call or anything for communication. Its probably because I told them I want a reimbursement of 80%. So I waited 30 miniutes based on the early arrival time to confirm our appointment by text. No response. This is the way we communicated prior and by phone. Which was for 9am. I finally texted again at 5:30 pm and got a response. The manager told me his technician had arrived and nobody was home. Surprisingly, no security cameras pick the technician up on my patio or driveway or road. Not to mention no phone call either. When i texted again at 5:30pm, the manager James was not friendly and offered no resolution. Spend your money somewhere else."