"Everything went great. Justin and his team were very responsive to my needs. Were able to send an electrician out first thing the next morning. Electrician, Santos, was supposed to arrive at 7:00 and he was 10 minutes early so I was very happy. He quickly fixed our problem and handled a few other issues I was having since the minimum price for them to come out was 2 hours' worth of work. Santos was very nice and explained everything in detail. I will definitely use them again!"

"A crew showed up within the hour and immediately assessed and estimated, then went to work after I got the insurance OK.
It took several hours to tear out what was necessary, not only due to the extent, but because they were thorough and ensured that what they removed, both anticipated and unanticipated, was indeed necessary. I appreciated that. After they set the machinery to dry the infrastructure, I didn't have to clean up after them. Only had to hose the sidewalk from all the wet flakes of drywall that was removed. The crew did not slack off, nor were they surly. At a time when I'm trying not to stress out badly, their professionalism was welcomed.
A few days later when they removed the machinery at their estimated time, Jerry and Billie left only after they ensured the machines were no longer required.
My insurance sent another firm to perform the restoration, but had they sent the Burke ServPro for that I wouldn't have worried at all. [The new restoration company appears fine so far, too, but as it is ongoing, we'll see.]
Thanks, guys, for making a stressful event less stressful - that is almost as important as the quality work.
"

"I purchased a radon kit to asses the need for radon mitigation but I was educated by the business owner himself who was incredibly knowleadeable and helpful. If we do have radon over the next 6 months after seeing what the averages are from winter to summer, this is the company we will gladly hire!"

"JT of Dragon Ridge performed a Home Inspection and Radon Testing of a SFH in Fairfax, VA. JT arrived before I did, and was already examining the exterior of the property. While we waiting for my realtor to arrive, he grabbed a ladder and did a complete inspection of the roof (not all inspectors do this). Once we got inside, he explained the processes and we began. I shadowed him throughout the whole processes, and it was a wonderful experience. He was very thorough and knowledgeable, and was always willing to provide complete and educational answers about both the good and the bad he found. We got the report later that evening, and it was well written, with plenty of pictures of any deficiencies. He also performed a Radon test, and reported the results a few days later. I spoke to him over the phone about the findings, and he was able to discuss in detail the methodology he used, and the meanings of the testing numbers. Overall, I would highly recommend JT and Dragon Ridge."

"It was excellent. I've been working with that company for over 12 years now and I always found them to be exceptional at the work that they do. They were personable very responsive."

"They did a good job. They were reliable. They would inform you if there was an issue and they did what they said they would do. I would give them 10 stars! I would hire them immediately if needed."

"CSI was flexible and was able to schedule a home inspector the day after I got a bid accepted on a house. The inspector, Patrick, showed up on time and the inspection took about 4 hours. Patrick was responsive to any questions I had by email or live during the inspection. My one recommendation is that I requested a pest, mold, radon, and home inspection. It would be a better heads up if they explained that they sometimes outsource the radon inspection depending on availability of radon inspectors. Also, they can explain a bit more for new home buyers what is involved with a mold inspection. Patrick ended up just eyeing whether he spotted any mold. Because he did not see any mold, we did not have to pay extra for mold samples."

"Rodney is extremely professional, easy to schedule and highly knowledgeable about lead testing! Have used him many times and will continue moving forward. Highly recommend."

"I own a condominium in DC. The inspector tested my unit with his x-ray equipment. It was determined that no lead was found in my unit and I will never have to have it tested again. The inspector was prompt and very knowledgeable. It gives me great joy knowing that my future tenants will be safe in my unit."

"Marc is extremely knowledgeable, and professional. He is always punctual and his customer service is outstanding. I depend on him for my clients as I trust and value his expertise."