Founded 2015 • With Angi since April 2018
Angi Certified
2022 Super Service Award
Service Provider Response
I must first say this review is quite surprising to myself and my team as you seemed very pleased upon completion of our day, even tipping extra for good service. Im sorry that you felt you couldn’t address your concerns on the date of service, as we make it our number one goal to accommodate each and every customer to the fullest. There were multiple miscommunication issues beginning in the goals for the areas at 2 different homes you requested to cram into a half day deal, just 4 hours. Starting with the first property; You stated that this was your rental property and that the goal there was to cut out overgrown shrubs and remove 3 dead trees. The backyard was covered entirely in ivy, and we were sure to specifically ask how you wanted this to be handled when we first spoke. Your response was “ not to worry about the ivy, and the small stuff”. Never were the words “complete clear out” used, as anyone in this industry would agree that would be impossible in 4 hours. Please also note, the deal you claimed specifically excludes stump grinding in its entirety, so that was never on the table for this project. My team and I worked diligently in the time we allotted for your project, for as long as we agreed, and completed every task originally discussed in less time than expected which indeed allowed time for your “trimming small branches” that you requested and we gladly handled for you. Again, I apologize that you feel your concerns were not addressed.We do not offer grass mowing services.
Health & Safety Measures