Get matched with top retaining wall installation pros in Bumpass, VA

"From my perspective, everything went according to plan.  During the project, Eric had to substitute one part of the materials when the delivery of a product was not of the quality he was expecting (entire order of stone).  This resulted in some redesigning/replanning.  Everything was discussed with me and explained.  The alternative that was designed and installed was just as great as the original.  I much appreciated Eric's attention to detail on the stone.  Due to the location for that particular product, the defects would have been visible.  One other point on the materials.  The concrete steps used came in at a lower price than originally estimated due to the factory lowering its price.  Eric made me aware of the lower price and adjusted the final costs accordingly.  
I found his workers courteous and hard working.  Communication from Eric as the job progressed was outstanding.  As you would expect of a job this size, there were changes/adjustments that had to be made.  Each were discussed with me (and I with Eric) explaining the why and how.  For a job this large and complex, there were so many things that could have gone wrong; nothing did.
I mentioned the price adjustments for the steps above.   At the end of the job, Eric did a careful accounting of all costs and compared them (line by line) to the original estimate explaining all the differences (both direction).  I was in complete agreement with his numbers and appreciated this attention to detail.  It made me feel very comfortable with the price of the project.
I was also impressed by Eric's knowledge and expertise and how he utilizes them in the project.  In other words, he knows his stuff.   If by chance he doesn't know the answer to a question, he finds out.  He also has many local contacts he can suggest that know their stuff as well.  (I had questions unrelated to the project concerning grass seed and other things.)
I do not hesitate to recommend Serenescapes to anyone.  This is a quality product and one I will enjoy for the life of the house.  I plan to use them again myself for other (smaller) projects as well.  
One recommendation for anyone having this type work done, plan well in advance of when you want the project completed.  We started Fall 2015 with a desired completion of Spring 2016 to allow for the complexity of the project and the weather.  You can't and don't want to rush hardscaping.  If you have a known due date, be sure and communicate it.  I have no complaints with the work or the schedule and I'm ready to go this spring despite the abnormally wet fall.  Eric kept in contact to let me know when they couldn't work, why and when they would be back.  He monitors the weather constantly and plans according to the forecast.  I appreciated this communication."

"Amazing. They arrived when they said they would and did a better job than I expected. Hardest working crew I've seen. Will definitely have him come back to do more work. Price was reasonable as well."

"We continue to be happy with the results each time that we’ve contracted with PB Universe, The service has been performed with integrity, professionalism and dependability."

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Troy Best of Best Home Improvement is a very experienced skilled carpenter, with excellent woodworking skills.  He also is skilled at plumbing and electrical work.

The bathroom remodel was very extensive, and all the work, including the tiling, was done with great attention to detail.  The bathroom is now a show place!

The built in bookcase is very sturdy & attractive, and the closets are now "organized" closets.

The doors & window were installed carefully, and open & close easily.  The trim work displayed an excellent attention to detail.

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"Jake and crew came out (over an hour drive one way) to correctly install a couple of out door outlets. Prompt and friendly. We will be using them again on a few other upcoming projects in the future. Thanks again for your expertise."

"Great company. Excellent work installing a retaining wall. Daniel was easy to talk to and professional as well as his staff. only had a small issue with scheduling but worked our way through it."

"The work went well. Very professional job. I highly recommend this team they work very well together."

"Elite was great. Punctual, honest, respectful and hard-working. Looking forward to a long working relationship."

"Shawdocast helped me take care of numerous farm projects. They are on time with a good price"

"I recently tried a new power washing service and was pleasantly surprised by their precision. They worked diligently until the entire process was completed to my satisfaction. I was happy with how everything looked new again. Highly recommend trying out their services."