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"Not well at all"

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"I hired Bryant Construction to do a complete basement finish on our new home. I couldn't be happier with the end result. Not only is the finished product beautiful, but the quality is so good that it makes me wish they built the entire house. We absolutely love the space and are down there frequently. Another great benefit we received while working with Bryant Constructions is the partnership with them to ensure the best possible outcome. During the initial rough out work they noticed the plumbing in the basement wasn't done correctly. The slope for the toilet was too shallow which would cause enormous problems in the future. Most companies would have just overlooked this and moved on. Not only did Bryant call this issue out, but he was pivotal in the resolution. Providing great feedback and guidance, but also working directly with the home builder's plumber to ensure the issue was fixed correctly. Unfortunately, it wasn't fixed correctly by that particular plumber nor was the issue caught by the inspector for a second time after the 'fix' was completed. Knowing this would be a problem down the road, and not wanting to allow this issue to persist, one of Bryant's folks (Jeff) came up with a solution. They discussed it with us and then instituted it with our approval. It was so great that Bryant and his team had our back. Lastly, Bryant and his team are exceptional to work with. Not only are they professional and do fantastic work, but they are all great people and we felt like they always had our best interests in mind. I'd like to specifically call out Jeff in particular. I got to know him a bit while he was working in the basement. What a great person! And then there's Bryant himself. Thank you for making this huge project so easy and for always looking out for us."

"I couldn’t be happier with the service I received! They swapped out our broken old water heater for a high-quality tankless model (worth around $3k) and didn’t even ask for half down upfront. They also relocated my current water softener to its proper spot (the last company had installed it wrong), set up my Aquasana filtration system with UV light and installed new valves under my sinks. They handled everything from start to finish: purchasing all the materials themselves (including the water heater, pex pipe, fittings, wood, screws, and more), completing the install of the new one, they even hauled away the old one and made sure everything was working perfectly before even mentioning payment. In fact, they let me use it for three full days before I had to reach out to ask how to pay them! 🤯 I was thinking it was impossible to find a company that truly cares about the quality of their work and their customer’s experience anymore and every contractor only cared about rushing to collect a half down check to not show back up. I’ve been through absolute h*** with every contractor I’ve ever hired. When my water heater went out I was absolutely terrified to hire another one. Finally for once, I felt like they wanted me to actually enjoy and use what I paid for. That kind of professionalism and pride in workmanship is impossible to find these days. I would highly recommend them to anyone looking for reliable, honest, and top-quality service."

"Everything went very well. I would defiantly call again if needed in the future!"

"Great! Page plumbing was professional and punctual, reasonably priced, thoroughly answered all my questions and worked with me to get the job done. I was very satisfied and would happily recommend them and use them again."

"Eddie Durrant and his assistant did a great job in replacing my water heater. They showed up on time and did the installation in an orderly and careful manner. When finished, they explained what the work consisted of and removed my old unit. I would definitely recommend them."

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"They were great! Got it done quickly and answered all my questions. I would definitely use them again! Thank you Guys!!"

"I couldn’t be happier with the plumbing services from Express Home Services! From the moment I called, their team was professional, responsive, and courteous. The plumber arrived on time, clearly explained the issue, and quickly resolved a major leak under our sink. The quality of work was top-notch, and they left everything clean and tidy afterward. What impressed me most was their honesty—no upselling, just straightforward solutions at a fair price. It's rare to find such trustworthy and efficient service these days. I highly recommend Express Home Services to anyone needing fast, reliable plumbing help. They’ve earned my trust, and I’ll definitely call them again for future home needs. A++ service all the way!"