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"I paid for a maintenance contract w these people then called them for repair work. They misdiagnosed the problem three times then left the battery and parts of my very expensive standby generator out on the ground and in the weather. Then they admitted they were not even authorized to do warranty work on a cooler generator. Now with my maintenance contract, and my money, they have not contracted out the work, will not return my calls, my texts or my emails"

"The cameras were installed efficiently and expediently."

"I hired K2 because I liked their people; because their ideas and thoughts on the remodel furthered my own, and they came with good references. I had them redo my main bathroom from the studs out, and push out a wall to get more room for a walk-in shower (in place of the tub). They built a knee wall for the shower and tiled the floor, the shower and the walls up to chair rail height; installed a new pedestal sink and toilet, and hung three wall cabinets. I am very pleased with the results and impressed with the craftsmanship, especially regarding the tile; I requested a basket weave design for the floor and subway tile for the walls, and they did an excellent job. They did a lot of work in the house but always took pains to clean and pick things up at the end of the day. The reasons I would be ambivalent about hiring them again were poor to middling communications and the length of time it took to complete the work. Regarding communications, there were few check-ins during the project -- unless I initiated them -- and I was often in the dark about what was happening until it was too late to do anything about it. My biggest gripe along this line is that I didn't get the sink I had contracted for. I had chosen one with an especially wide lip and flat bottom for maximum utility, but the one installed was of a different brand, with a curved bottom and a narrower lip. By the time I realized this, the sink had been installed; it's a fine sink, but it was annoying that we hadn't talked beforehand. The toilet had been chosen to match the sink, but that too was different. Regarding the time of the project: When we first discussed the work, they talked about 3 to 4 weeks, perhaps starting in January or February. When I signed on the dotted line, it was 6 to 8 weeks. In the end, the project was launched in April and took a full 13 weeks. I recognize that it's impossible to guarantee a completion date, but my friends thought the project took way too long and in the end I have to say I agree. Much of my frustration came toward the end, when the project was nearly wrapped up but they had neglected to re-install the duct grate and neatly trim out the opening in the drywall. The project manager, a very good guy (I liked all the K2 people on the project, from the salesman to the workers), came to the house twice on the weekends to take care of some last-minute tasks, which I appreciated. But by the end I was terribly anxious to shoo all out of them out of the house, clean things up and get things back in order. Bottom line: K2 does very good work and my experience with them was satisfactory. But they still left some room for improvement, which is why I can't give them five stars all around."

"The job was completed as planned, the quality of the job and the materials used were excellent. The workers showed on time, they were always polite, and willing to answer any questions during the process. The price was adequate and within my budget. I highly recommend Kitchen and Bath Remodeling and Accessories to give a modern and a beautiful change to your kitchen."

"Work was completed in a timely manner and carpentry was also performed just the way I described in meeting with project supervisor Hugo..Would hire for future remodeling projects…"

"Quick to respond and very helpful. When finished followed up. Friendly and professional. Highly recommend."

"Got the emergency project done quickly and was diligent in getting the permits and power companies assistance."

"Excellent. Great communication, thoughtful consultation for the project (great/practical ideas), and the work was done exactly as planned. Highly recommend!"

"Great work and was willing to do extra work to make sure everything worked properly. I will use again in the future and recommend Trujillo."