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"This is the worst sprinkler company we have ever used. They used to be much better. We needed to have our system reinstalled after a year of disuse, as well as our control box. There was a lot going on here when they came out, and I never did monitor them. We xeriscaped our front yard and wanted to convert that to used less water. They charged us over $1000 to convert to higher sprays, but they kept finding leaks and the price kept going up. They were supposed to check our back and side yards too, but since they were here, several heads have broken off. Why didn't they do a proper inspection? Also they reinstalled my control box and it cannot be manually controlled, or programmed. When these leaks in the back happened, they charged me $100 to fix one pipe and replace a head (they claimed it had checked before and charged me to come out and do a replacement. WHY DIDN'T THEY DO A COMPLETE CHECK AND ESTIMATE THE FIRST TIME? I HAD ALSO THOUGHT OF DRIP IRRIGATION ON AN INITIAL VISIT A COUPLE OF MONTHS AGO. I mentioned this during the working visit and told me that it would cost me $6,000 or more--and this was AFTER they fixed some leaks."

"Carlos was great, and the price was amazing! He did the job promptly, and I would highly recommend them to anybody."

"I had a problem with my AC and called them for a service appointment. John Wayne has a good reputation, so I chose to call them and they were quick to respond. The tech who came to my residence was very friendly and professional, however, he seemed more like a sales rep than a technician. After a few hours and $950 worth of work, he indicated that the HVAC system was not repairable. He created a quote for various options to install a new system. I had previously researched average costs for replacement of a 5 ton / 16 SEER system, which averaged approximately $9-10K for a reputable company with reliable brands. The first option the tech provided was for $40,600, which was a little surprising. He offered several options, with the cheapest being $10,700 for the lowest quality equipment and least warranty. He indicated that the primary difference between John Wayne and other companies is the quality and training of the employees. He also used typical sales techniques, such as “why would you feel different tomorrow” when I indicated that I’d prefer to think about the decisive overnight. During research online, I saw that John Wayne uses Amana products, which are a little more expensive but highly rated and manufactured here in Texas. I purchased a system one echelon higher than the lowest priced system for $13,700, still well-above what I was prepare to pay; however, the tech indicated that they would waive the outstanding $950 bill if I purchased the system and they would be able to install the next day. The next morning, four techs arrived, all pleasant and professional; however, only one appeared to be a trained technician, while the other three appeared to be labor for assisting and conducting menial tasks, such as cleaning the ducts. Within the first hour, two of them accidentally shattered several sconces on the chandelier in my dining room when a piece of equipment fell while cleaning a duct. They are still here in my house installing, but I truly feel like paid too much. Again, I don’t doubt that they are a solid company, but feel like was pressed by a salesman rather than a technician when I needed an urgent problem addressed. I believe I could’ve purchased just as good of a system, maybe better, from a reliable company for a few thousand dollars less."

"Everything was good they came did the work and I am happy with the installers. Had gotten bid from other contractors but wanted someone to do all the work without having to use two different contractors. They fit the bill. I only wish that when the person who gives the quote that they don’t say something that is not true."

"First time hiring someone for this job. It went well."

"The team did an excellent job of identifying the issue and repairing my water heater."

"Clay came out yesterday and unclogged my sink. He was friendly and at all times professional. For the work that was done, I felt the price was very fair. I will use them again anytime I have a plumbing problem."

"I called Ray Ray's plumbing for a rough-in on my new addition and if you stop reading now please don't make the same mistake I made, just find someone else. Out of the four fixtures they roughed in, three had a slope in the wrong direction, two of them leaked water from being further than 5 degrees off set, and all of them are more than 12" from the design. The owner, Leslie Ray Fewell is a joke of a man with not a single gram of dignity in his body. He will not take responsibility for any actions done under his name, his company or anyone employed by him. Once you pay him he will deny service, tell you he did not receive payment and revoke anything he can. His employees are uneducated, unprofessional and should have anything they have ever touched looked at by a third party and investigated by the Texas State board of plumbing examiners. He will take you for a run and after four+ months, you will only be looking for a new plumber to fix everything they have touched."

"David Smith and Evan Bylsma did an excellent job. They were very professional and did the job in a timely manner. I highly recommend them and AA plumbing."