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"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"I think this is MAZ and not MAX. We had a drywall project--done very well and at a decent price. We have future project we want to continue to work with them on. "

"Yes .He did a wonderful job.Thanks again "

"Jose and his crew replaced my existing single phase system with a new variable speed system that is quieter and more energy efficient. Jose's quote was the least expensive of four offers I received for similar 3 ton variable speed systems. They got me on their schedule within two business days after I agreed to move forward. The installation took a bit longer than I or they expected, but they got it done and did not charge any extras. On the second day the system wasn't cooling as expected. I let Sherman (the technician who installed it) know and he came out the same day to address the issue. He made the fix, admitting that he had wired the system for a different 14 SEER rating when it was a 16 SEER one. I've had no issues the past week and I am very happy with the new system. I will be using J and Andy's to service my other system, and I would definitely recommend them."

"He did really nice job!"