It did not go well at all. The contractor told us he could fix the sheetrock and baseboards and match the paint. Well, the fun started in the hall way with the sheetrock and baseboards. The contract(DE Flooring) told them(Rodriguez and Rodriguez Painting) to replace the sheetrock 2', well they cut the sheetrock 14" up and was installing new sheetrock in this space when my wife told them it needed to be 2' they cut more and added 2' of sheetrock, taped and then painted the sheetrock directly without texturing to match. They came back after me complaining and install some very light texture and repainted(did not match). This was for the entry hallway, main hallway, and bedroom. The baseboards on one side of the hall did not match the other side that they did not touch, they said they don't make that size anymore, I told him he can cut these down to get it a little closer and he did. They stained pine baseboards even though I asked for oak for the living room baseboards. They did not stain the ends of the baseboards after they were cut to length on the quarter rounds, so these are still unstained. Everyday, I dreaded coming home, just knew something was going to be screwed up or they would not show up to work, they would not show up for days and sometimes a week at a time, eventhough we were promised someone would be here. When they did do something, it had to be fixed or redone. The rail over the microwave which was offset by ~12" he had made 3" wide while the others on the same side of the kitchen were 2" wide, had him change it to 2" to match. My three new large kitchen cabinet doors are different lengths even though they were all supposed to be the same. Drawers do not close properly. Stains all over the floor tile and grout and on walls that was freshly painted and had to be repainted. Nails through the fronts of drawer fronts on an angle and used putty to try and hide. I can see light through the gap between the front of the drawer and the bottom. They tried to use pine crown molding against oak cabinets, I would not let them, I had to go out and buy oak crown molding, because they said they don't make oak crown molding, a lot of it came up missing. I had to re-cut an electrical outlet hole in the dining room paneling due to a screw up of the placement of the outlet, I could not get the outlet to mate to the box. They did not attach the kitchen cabinets to the walls with anything other than finish nails, I added 3" cabinet screws. Cabinet top rails did not match across from one side of kitchen to the other. Cabinets have openings on the bottoms and the sides where they meet the walls. Tear out of wood on most edges of cabinets, had to be covered with molding. Holes in cabinets for shelves have tear out on most of them. Bottom of cabinets by range not finished out as promised. Bottoms of cabinets not finished with lacquer, I had to apply two coats of Lacquer. Contractor had to bring in a second cabinet maker due to screwups of first and they said first cabinet maker was injured in car accident, supposedly. The front of the cabinets that the countertop sits on, where dishwasher is in, is farther back on the left side of the cabinet than the right by ~1.5". Countertop(Stilestone) where two pieces were joined, by range, was not polished completely out. Several shelves had to be cut to fit into cabinets, I had to do this, one is pieced together with three pieces of wood, all held together with finish nails. One door handle was not installed, I had to do it. The bar countertop which was replaced with silestone was cut to the wrong dimensions and when I confronted them on it the contractor came out at 8:00pm to see it and said it looks good to him and he would have it in his house, I told him NO it will not be left like this, so they completely removed the bar and cut it down by 1.5" to make up for their screwup, they did not leave until after 9:00 pm at which time we still had to get supper. Had them come back out and level the window seal piece of silestone due to it being .5" difference on right from left over a 3' area. They did not close out around the drain pipe and water lines coming through the wall, eventhough I asked them several times, I had to do it. I had to fix one of the drawers due to not closing, spent over an hour figuring out and fixing. The finished cabinet stain has streaks through it in several places. I had to tell the subcontractor to go get a new door for the pantry when he got the wrong size, he said they don't have the right size and he could make the old one work, I called the store and asked and they had it and he went and got it. Contractor stopped work due to the subcontractor he sent to install backsplash said he would need additional material and time to complete job due to having to add edging on backsplash as we agreed with contractor. Contractor was out of country and the worker he had covering for him was told to stop work and do a change order. We told him this is not a change order that he agreed with us and he said "whatever you want". I would not agreed to change order, since it was not. At this time the subcontractor did not return to complete the job or come by to pick up his tools, eventhough I told the contractor on two separate occasions that he left them, so I had to complete the job. I hired another contractor to complete the backsplash and to stain and finish the framing they added around the window, which they tried to say was a change order also, it was added because of the screw up by the cabinet maker, he did not leave enough room to just add trim around the cabinet, they added framing around window which then added thickness, so the trim could be added for the cabinet, they came up with that all on their own. I completed installing the dishwasher, range, sink, faucet, drains, water lines and had to clean the floors of all the paint and stain left on the tile and grout in the kitchen but on the walls in the bathroom. The refinish of the bathroom vanity was done haphazardly, you can look at the front and see they shot the finish on it very very lightly, it is streaked. When they were applying the kitchen cabinets stain and Lacquer finish, I had to go outside due to the concentration of the chemicals were making me sick.
Time spent to do the job ended up costing me an additional ~5k, due to hiring another contractor to complete the backsplash, stain and finish the window framing. The additional money comes in with the Insurance company refused to reimburse us for our meals after the date the contractor said he would be completed. I'm sure i did not identify everything that was screwed up I tried to be as complete as possible, but this has been a nightmare for us.
PLEASE DO NOT RECOMMEND THESE PEOPLE if you are expecting a professional job, within budget and want it completed on time. We are still fixing things in the house which they screwed up and I guess I'm going to have to eat these additional expenses. The contractor would not come off his price for the additional cost I figured it is costing me, but he did give me a discount of $1,400 for a $25,000 job, not much of a discount considering the misery we have been going through. He prides himself as being a part of Angie's List and the BBB.
Thanks for listening. Jim