DE Flooring Granite Remodeling
About us
1-stop shop for all your flooring, countertop, and remodeling needs! We have the largest selection of granite slabs in the Bay area and Clear Lake Area. We specialize in kitchen and bathroom remodelings. We are an authorized dealer of Silestone and Okite. Member of the Better Business Bureau, Angie's List,Clear Lake Chamber of Commerce, and the Residential Construction Commission. Recipient of the BBB Award of Excellence.
Business highlights
Services we offer
Residential and commercial flooring, carpet, countertops, and remodeling. We sell and install wallpapers, blinds, and shutters! Free custom cutting boards for all granite countertop purchases. Truckloads of exotic granite slabs on sale!! Be able to pick the actual granite slab for your kitchen or vanity countertops!
Amenities
Emergency Services
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 6
Assorted photos uploaded by DE Flooring Granite Remodeling
Number of Stars | Image of Distribution | Number of Ratings |
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78% | ||
7% | ||
9% | ||
4% | ||
2% |
Filter reviews by service
Time spent to do the job ended up costing me an additional ~5k, due to hiring another contractor to complete the backsplash, stain and finish the window framing. The additional money comes in with the Insurance company refused to reimburse us for our meals after the date the contractor said he would be completed. I'm sure i did not identify everything that was screwed up I tried to be as complete as possible, but this has been a nightmare for us.
PLEASE DO NOT RECOMMEND THESE PEOPLE if you are expecting a professional job, within budget and want it completed on time. We are still fixing things in the house which they screwed up and I guess I'm going to have to eat these additional expenses. The contractor would not come off his price for the additional cost I figured it is costing me, but he did give me a discount of $1,400 for a $25,000 job, not much of a discount considering the misery we have been going through. He prides himself as being a part of Angie's List and the BBB.
Thanks for listening. Jim
Before moving into our new home in Houston we shopped around for home remodeling contractors in the area.
We were not pleased, most if not all of these companies only did the work, the client was responsible for everything else.
As you can imagine that would have been a monumental task for my wife and I as we were living in Dallas at the time.
We continued looking for contractors in the Houston area and were blessed to find DE Flooring Granite Remodeling.
The thing that initially impressed me about DE Flooring Granite Remodeling and the Abdul was his passion for his work. You can tell he loves what he does and it shows in the quality of this work.
DE Flooring Granite Remodeling had materials on site for us to look at, flooring, granite, cabinet hardware, everything! But there?s more, the customer service was outstanding! When ever my wife and I had questions I could call Abudl and he would always take time to speak to us about the work being done. *Note, I had a problem with a contractor, the contractor was rude, worse ever. I called Abdul about this and he addressed the issue immediately. Abdul took ownership and stands by his word, which is rare this day and time. He took complete responsibility for the entire job, materials, everything.
DE Flooring Granite Remodeling exceeded our expectations, we love our new home, wonderful.
DE Flooring Granite Remodeling and Abdul are the best!
"Our records indicate that [member name removed] have been our customers in 2012. Just like our other remodeling jobs, we had a few job punch list to correct before finalizing our job in their house. All the punch list given to us by them were done to their satisfaction on time. One of the most important things in our business practice is our customer courtesy and respect. [Member name removed]'s allegation about her is definitely not true. We owe them our gratitude for their business and the least we can do is treat them with respect. Our customer is always very important to us. We are concern that she thought this way. They are still our valuable customers and they know that we have warranties on all our jobs."
1. They require 50% up front which was not made clear until all the decision making had taken place. Generally the public is warned against any up front payments but without it DR Flooring refused to undertake any work.
2. Scheduling is appalling and they lied as to why the granite installer did not show up on the day agreed, this set the whole project back and we were not contacted.
3. The plumber had an attitude on his first day, leaving the job when refusing to remove a shelf under the new cook top saying that was not in his job description, so the tile guy removed it but the plumber did not come back that day.
3. The contractors, especially the granite guys had no concern for life in the household, working until 9.00 pm on a Saturday but at least we were done with them so I suppose that was a bonus.
4. No follow up as to whether we were happy with the finished job, no inspection for quality assurance of their sub contractors, no management of schedules.
Final comments are that the finished task is fine thanks to the efforts of the sub contractors and in no way to the management and scheduling skills of DE Flooring, their only skill seems to be in the timely collection of money.
"Please be informed that we are not showing this member's name and address on our Quickbooks as our customer. Without a verifiable name and address on our file, we will not be able to give you an honest response. All our customer's complaints are very important to us. This member's complaint is not the norm in our business and we are concern to hear about an unhappy customer. Please let us know if this customer is actually referring to DE Flooring. Thank you."
"All the issues Mrs [member name removed] had mentioned regarding the granite, the unleveled bathtub, the kitchen and bath cabinets were observed during the construction period and were all addressed and resolved when the jobs were finished, Mr and Mrs [member name removed] signed all of our installer's job customer satisfaction forms. A pre final inspection was made and a punch list was created and a mutually agreed resolution was made to their satisfaction.We were given the impression of satisfaction by the customers after the job was done. So we are surprised with their comments here."
My husband and I stopped by their design Showroom in League City and spoke with designer Larry Snyder. He is awesome because he listened to our ideas, made great suggestions to improve the looks of our kitchen, and stayed in touch with us to make sure the work was completed in a timely fashion and to our satisfaction.
From the day we visited the showroom to the job completion was just a little over a week's time, and we are very pleased with the results. Fabian showed up on time, he and his co-worker were very professional, and the work done was superb! We have a very large kitchen with several angles in the countertops, and there are only two seams in the whole thing. Unless you know where they are, you wouldn't even see them. We love our new countertops, and we would recommend this company to anyone.
The kitchen cabinets were refinished along with hardware and under cabinet lighting added. Countertops and backsplash replaced with granite. New faucet, sink and cooktop/microwave installed. Both baths were tiled and countertops replaced with granite. Granite was also installed on the top of a wall divider in guest bath and in front of the whirlpool tub & window ledge in the master bath. New faucets, sinks, hardware and lighting were installed. During the remodel of the master bath shower, extra space was found behind the current shower stall. This was because the original shower was built around the size of a standard shower pan. DE made the shower larger and added a seat with a matching granite top, glass doors and replaced the shower light with a fan/light combination.
Licensing
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