Joe D. was prompt, courteous, and efficient! I recommend Luke's Plumbing and Air wholeheartedly.

Major leak under the slab of an older home ($40 a day in water leaking). They did a partial repipe to solve the issue without breaking the bank and also replaced a 19 year old water heater. They were quick and easy to work with. I appreciated most that they were able to come up with an affordable solution to my problem.

Jason T was our tech, and he is Excellent. He explained everything to us (the procedure, best next steps, etc), in a way, my 70+ yr. old Mom could understand and was happy with, which put her at ease with the process and him. Jason is also knowledgeable, personable, efficient, and thorough. We're very happy with Luke's and Jason!!

I had a fantastic experience with Lukes Plumbing and Air! Joe did an excellent job. The work was completed efficiently, and the quality was top-notch. On top of that, their pricing was very fair and transparent—no hidden fees or surprises. I highly recommend them to anyone in need of reliable plumbing services. Will definitely be calling them again for any future needs!

Joe from Luke's Plumbing did a great job! He was friendly and engaging, the work took less than the estimated time and came in right at the estimated cost. I will definitely keep Luke's Plumbing's number handy for any plumbing work.

Only one of the drains that were worked on still drain after one week. And the pricing was much more expensive than expected for unclogging two drains and fixing the seal on a sink.

Team Jason and Dustin showed up to replace my commode. They are a friendly bunch, professional and were able to do the work I hired to do. I'm a satisfied customer. Thanks, Budget.

Job was done fast. Working great. Techs were friendly and clean. I will use them again. Thanks . Anthony & Ray

Last week, they sent two men to give us an estimate for water heater repairs. They didn't ask us to turn on any faucets to test it, nor did they open the water heater itself. They looked at the outside of the heater and told us it was too small for our house. They quoted us about $6500 to replace it with a larger one. This week, we asked another company to send someone. After testing the water heater and checking the error code, they removed a mud wasp nest from the intake. The system works great, and we only had to pay for two hours of their time.

Everything went well despite the difficulties encountered with the removal of the old water heater (awkward location in a small utility area that was very wet). Anthony with Budget Home Services, Fairbanks North Houston location, was extremely knowledgeable, answered all questions thoroughly and patiently and installed my new water heater and made sure everything was correct. Some items needed to be brought up to code (as I live in an older home), and this was done during the installation procedure as well. I cannot recommend Budget Home Services enough! We will only use this company for our home services as they arise. They are prompt, professional, and courteous plus....they have great product knowledge and expertise! Highly recommend!

Wonderful 10/10 would hire them for all our plumbing issues. They are quick great communication and very great pricing

They were great. The employees who came and the stuff on the phone were professional and they did a timely service

They're very professional and always on time.

My A/C just quit working, they come out and very honest with what is wrong with it, and they were able to fix it.

Never had any problem with their service. They were very knowledgeable, they dig underneath the house to install new pipes, and they did the job in one whole day.

This company was very responsive and came the same day. They did not try to sell me additional services and got the air going quickly. I would definitely use them again and recommend them.

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Had a clamp on the leaky pipe, so no emergency existed. I contacted Budget for quote on Monday, price was much better than two other plumbers had quoted, including the one that attached the clamp. Plumbers arrived the next morning as scheduled, quickly and professionally replaced the section with the leak. All done with a minimum of delay or inconvenience. I would not hesitate to recommend Budget Home Services to friends or neighbors.
They also quoted me on replacing all the old galvanized pipe, or as an alternate, just the horizontal sections. This may be necessary in the future, since all our pipe is original, from 1976.

He checked the pipes and gave me a cost.  Replaced rusty water pipes

Everything went well.  I called early morning of 6.17.13, and the plumber arrived around 10 a.m.  They were professional and courteous. 
The only downside was that they had to charge the $97.50 fee for coming out, which I wasn't too disappointed about because it was an education on how water heaters work.  We'll know next time!

This was one weird experience. I Called Budget, who I had used several times before over the last ten years, to address a tub faucet leak. The (female) Dispatcher told me they could have someone out the following afternoon, which was not very responsive, but it was not an emergency so I said ok. That following afternoon, the plumber did not arrive until about 5:30. He looked over the situation and gave me a verbal quote of $167.50 which, although high, was in the ballpark with some phone quotes I received. He started his work, turning off the main water line first, but broke his cartridge puller, a critical piece of equipment in removing the tub faucet cartridge, so he advised that he would need to go purchase one at one of the local big box home improvement stores. He left at about 6:00 for the fifteen minute drive to the store, he did not turn the main water line back on. More than an hour later he called saying the first store did not have the tool, but that he was going to another store to find it and would be back in a little while, but he never came back. Around 9:30 to 10:00 I called the dispatcher and was connected with the answering service. I told them my story and asked them if they knew where my serviceman was, but being they are only an answering service, they did not know. They did say, though, that if they got hold of him, or another serviceman, that I would be charged after hours fees if they came out, to which I responded "No, I would not," but that mattered not because noone ever came. Being late, I packed it in and went to bed assuming (knowing full well) that no serviceman was coming. The next morning I spoke with the (same) dispatcher and told her my story. Sounding concerned and slightly alarmed, she said they would have someone out between 10:00 and 12:00 in the morning. At 12:15, and with no serviceman having showed up, I called back, speaking again to the same dispatcher. I told her that noone had showed up. She left the line for a minute or two, and when she returned she calmly and without a touch of concern in her voice told me that they were not going to be able to help me. Confused, I asked why to which she responded "We don't have any plumbers." I thought about digging deeper into this confusing respone, (no plumbers at a plumbing company?). which my wife wished I would have done, or giving her a good tongue lashing, but ended up ending the conversation and bidding adieu to what I had previously considered to be a competent plumbing company.
A footnote - I got ambitious that afternoon and fixed the leak myself. A nice learning experience, albeit not without a few mistakes and accompanying expletives, and I saved $138 over the Budget quote. I could have saved another $10 but my inexperience led me to muck up a couple of parts.

They did a good job. They got it done in the time they said they were going to get it done. Everything seems to work well.

Budget Home Services were on time for each of the 3 appointments that they set with us. Prompt, Courteous, Informative, Professional. The technician was very patient and answered the questions that we asked, so that we could thoroughly understand what the issue was. We felt the price was very fair for the services provided. Budget Home Services is an excellent choice for Air Conditioning Services.

They came out, looked at the job, and gave me the estimate of $675 to install a new water heater. That seemed high, but they also said that the old installation was not up to code, and so additional vents and supports would have to be added. Two men were here for about 3-4 hours, including the time to go to Home Depot and pick up the new water heater. The old water heater was under warranty, and the guys did give me some helpful advice about how to respond to the company (GE), which didn't want to honor the warranty as it was written. The job was satisfactory, although I thought the price was steep. (The $675 did not include the cost of the new water heater.) They were on time, and professional.