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"Bait and switch pricing and now they quoted $155.00 to replace sprinkler valve upon arrival technician wanted much more than $155.00 to replace sprinkler valve. The company said that to cut out the valve and to re plum with a new valve with cost more money than $155.00. The company said that they were charging a $155.00 to remove six screws on the top of the valve and reconnect two wires. I would never pay a $155.00 to remove six screws and re attach two wires and that give me a clarity to anybody coming behind me about sprinklers valve replacement with this Company. This company need to be more transparent on the front side relative to what they do for a sprinkler valve replacement costing $155.00."

"Grateful for the help. Definitely recommend"

"All went well. Price quoted was honored. Install was smooth."

"We were in the unfortunate position of needing to replace two HVAC units in our home at the same time. We learned that our son is sensitive to mold and found that our existing units, which were 15 years old, had mold in the plenum. We reached out to five local A/C businesses in efforts to find a person or company we felt comfortable with who would install two new, trustworthy HVACs with a filtration system to combat mold. Adam at Cool Tech was the last person we met with of the five businesses, and ultimately the one who earned our trust. Where some of the companies saw an opportunity to add lots of extra bells and whistles (because of our son's sensitivity), Adam was honest and straightforward about what was necessary and what was not. He offered a competitive price on a time-tested brand (Trane) along with a unique filtration system called the iWave Air. But most importantly, he was generous with his time, knowledge, and experience. In the end, we decided to work with Adam, because he himself would be the person in our home putting the unit together, rather than sending a crew we had never met. Adam guided us through the decision-making process to determine what was best for our home and situation, and he followed the plan through to a T. We will recommend him to all of our neighbors whose a/c units are now reaching the 15 year mark, and we highly recommend him to anyone reading this review."

"I purchased my first water softener and reverse osmosis water purifier 18 years ago when we first built our house. We loved both! But nothing lasts forever and both needed to be replaced. Luckily, I still had the paperwork from the original installation and I knew who to call. I received the same great service and attention as I had 18 years ago. Both the office staff and installers were extremely professional and courteous. The installers were very good about explaining everything…how the equipment worked and how to maintain it. A big plus for me, is they were very respectful of my property. They left everything clean and organized before leaving."

"Everything they said they would do was completed in a timely fashion."

"recently called John Moore Services for what should have been a simple plumbing issue — a clogged bathroom sink connected to my air conditioner drain line. I reached out after seeing their TV commercial promoting clogged sink service for “about $69.” What I quickly discovered is that this advertised rate applies to an extremely narrow and unadvertised category of sinks that almost no real-world situation meets. My straightforward, less-than-20-minute fix was quoted at over $600 to snake. This is an outrageous markup for such a basic job. As a former small business owner, I find these tactics troubling. This is a textbook example of bait-and-switch advertising — grabbing attention with a low price, then upselling with inflated charges once the customer is committed. Practices like this harm consumers and tarnish the reputation of the many honest, hardworking service providers in our community. Shame on you, John Moore Services. My strong recommendation: Do Not Use."

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"$850.00 when all other plumbing companies were charging covid rates above $1500.00."