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"Bait and switch pricing and now they quoted $155.00 to replace sprinkler valve upon arrival technician wanted much more than $155.00 to replace sprinkler valve. The company said that to cut out the valve and to re plum with a new valve with cost more money than $155.00. The company said that they were charging a $155.00 to remove six screws on the top of the valve and reconnect two wires. I would never pay a $155.00 to remove six screws and re attach two wires and that give me a clarity to anybody coming behind me about sprinklers valve replacement with this Company. This company need to be more transparent on the front side relative to what they do for a sprinkler valve replacement costing $155.00."

"Really great good people to work with. Very efficient they were quite easy to help me understand everything especially Christina. Would recommend them to everyone In fact I already have"

"This company does not provide itemized billing even when the customer requests it. After multiple phone calls no one at the company was able to provide the name of the ceo. Either they do not know the name or its a secret. I was told the plumbing manager would call to review the itemized billing but that never happened. There is something that is deceptive about a company that refuses to provide itemized billing."

"Grateful for the help. Definitely recommend"

"They did an amazing job! I received an accurate quote and great customer service. They were professional, fast, and cleaned up after the job. I would hire them again anytime."

"All went well. Price quoted was honored. Install was smooth."

"Garrett and three other technicians were timely for the appointment, courteous, professional, and did an excellent job. I did have a slight problem after the installation as my drip pan was filling up with water and cut off the condenser to the other AC unit I didn't have replaced. Dave, the president of the company came out on short notice and resolved the problem with my 20-year-old drip line (which was plugged). He had to make two trips to his house to get some tools and material to complete the job. You don't get that kind of care from most companies these days. I highly recommend Cypress Creek!"

"We were in the unfortunate position of needing to replace two HVAC units in our home at the same time. We learned that our son is sensitive to mold and found that our existing units, which were 15 years old, had mold in the plenum. We reached out to five local A/C businesses in efforts to find a person or company we felt comfortable with who would install two new, trustworthy HVACs with a filtration system to combat mold. Adam at Cool Tech was the last person we met with of the five businesses, and ultimately the one who earned our trust. Where some of the companies saw an opportunity to add lots of extra bells and whistles (because of our son's sensitivity), Adam was honest and straightforward about what was necessary and what was not. He offered a competitive price on a time-tested brand (Trane) along with a unique filtration system called the iWave Air. But most importantly, he was generous with his time, knowledge, and experience. In the end, we decided to work with Adam, because he himself would be the person in our home putting the unit together, rather than sending a crew we had never met. Adam guided us through the decision-making process to determine what was best for our home and situation, and he followed the plan through to a T. We will recommend him to all of our neighbors whose a/c units are now reaching the 15 year mark, and we highly recommend him to anyone reading this review."