Appliance Service of Houston,

"We appreciate you as a customer and taking time to provide a review of our service. We were glad to resolve the issue with your dryer. Keep us in mind in the future. Regards, Appliance Service of Houston"

"Thanks so much for taking time to provide great comments on our recent visit to your home. We are grateful for customers like you (smile)! Regards, Appliance Service of Houston"

"We certainly appreciate you as an appliance service customer. Thanks for the great review. Best wishes, Appliance Service of Houston"

"Thanks very much for the great review. We firmly believe in treating our customers the way that we would want to be treated (Golden Rule). You are a fantastic customer. Welcome to our appliance service family! Regards, Appliance Service of Houston"

"Thanks very much for taking time to provide a review of our recent service on your refrigerator as well as providing the great review of our company. We truly appreciate your continued patronage. You are a superb customer. Regards, Appliance Service of Houston"

"Thanks very much for the great review. We firmly believe in treating our customers the way that we would want to be treated (essentially, the Golden Rule). We were pleased to resolve a "very simple issue" with your refrigerator. Regards, Appliance Service of Houston"

"Thanks very much for your fine review of our company. You are a fantastic customer! Regards, Appliance Service of Houston"

"We appreciate your continued patronage with our company and the fact that you took time to write a great review about us. Best wishes, Appliance Service of Houston"

"Occasionally, we encounter an appliance's circumstance that has us puzzled regarding the resolution. We attempted various service-related techniques on the unresolvable icemaker's operation, but we just couldn't get it operable. We appreciate this customer's patience, understanding and their review of our service. Regards, Appliance Service of Houston"

"Thanks for your patronage and for taking time to write a review on your experience with our company. We were pleased to resolve the issue with your refrigerator. Best wishes, Appliance Service of Houston"

"We sincerely appreciate your review of Tolen and our company. You are a great customer. It was a pleasure to resolve your oven's issue. Best wishes, Appliance Service of Houston"

"We sincerely appreciate your fine review of our company and you as a customer. We were pleased to resolve the issue with the refrigerator. Best wishes, Appliance Service of Houston"

"Thanks so much for the fine review! We sincerely appreciate your patronage. It is always a pleasure to meet such good customers as you! We were pleased to resolve your dryer's issue. Regards, Appliance Service of Houston"

"Thanks for taking time to provide a review on our company. We firmly believe in telling customers to purchase a new appliance rather than repairing the existing one if the cost of repair is too much. It's not always about the $! Regards, Appliance Service of Houston"

"We sincerely appreciate your great review of our company. You are a fantastic customer. Regards, Appliance Service of Houston"

"We receive multiple calls on a daily basis, including several from scammers, marketers/business schemers, etc.. This customer kept asking if the telephone recipient was the owner of the business. We asked more than once "how we could help the customer", but we did not get a valid response. If the customer really and truly needed appliance service, then he/she did not need to speak to the owner of the company. This customer could not have known that our company representative on the phone was the owner or not. We never stated the title of our phone representative. At that point, we felt that the call was simply a marketing/business scheme or prank, so we hung up. All it would have taken was for the customer to state their actual business! Our disconnection of the phone call had absolutely nothing to do with the customer's background! Interestingly, this customer listed our company Post Office Box as her address! Regards, Appliance Service of Houston"

"Thanks for your great review of our company. We were pleased to assist with your appliance issue. You are a great customer! Regards, Appliance Service of Houston"

"Our busy schedule did not permit us to confirm an appointment with the owner and/or tenant during the week that we received the completed "Schedule Service" form.. The majority of our customers love our "Schedule Service" form, which they can complete and submit at their leisure. In most cases, we "do" in fact work with the tenant and then contact the owner with the diagnosis/estimate "prior" to providing the repair. We provide service for many owners and their rental property. The owners usually provide the tenant's information (e..g.: telephone number, email address, etc.) on our "Schedule Service" form (this owner only mentioned that their was a tenant involved, but did not provide the tenant's information on the form for us to contact the tenant directly). We certainly understand the need for urgency relative to specific customers' situations. However, we can only provide service based on our available workforce and available schedule! We mentioned to the owner that we could schedule an appointment the following week (earliest on a Monday). We are closed on weekends. We did not hear back from the owner until seeing this review. We are saddened that this customer did not experience our great service! Regards, Appliance Service of Houston"

"Thanks for taking time to review our company and for your patronage. Regards, Appliance Service of Houston"

"Thanks very much for the great ratings. We appreciate you as a customer. Regards, Appliance Service of Houston"

"We appreciate your patronage and the fine review of our company. Best wishes, Appliance Service of Houston"

"There are times when we feel the need to be "very generous" (smile)! We appreciate the great review. Appliance Service of Houston"