Get matched with top wall repair pros in Lytle, TX

"Ruben is friendly, accommodating, and knowledgeable in both residential and commercial, but subcontracts some work. He did a descent job building a few interior office walls and correcting most of his mistakes, but is best suited working in areas not occupied. You?ll want to provide sketches with measurements to ensure no miscommunication (e.g., exact light placement/height). The statement of work should specify how the area should be prepped for construction/painting, what constitutes a finished project (e.g., baseboards included or not, what will be painted), and how the area will be restored. Our main issue was lack of proper construction/paint dust mitigation and covering floors/walls/ceiling/furniture with the right materials. He caused damage to the flooring (carpets and wood), baseboards, and one of the sprinkler heads. The latter being at least $1200 to repair. He tried to clean, but it was too much. So he wrote off the unpaid balance to help reimburse us. "

"Nothing to add"

"Gary had great customer service and ideas ."

"They lacked communication from the start. They came to the house on 05/12 and said they could start work on Thursday, 05/15 and finish within a week by Thursday, 05/22. The agreement was removal of popcorn ceiling, texture application, painting of the ceiling, and clean up for $3,000. We agreed to pay $700 to start , $2000 when texture was ready, and $300 when the work was completed. They began work on 05/15 and when we went to the house that evening, we saw they left our back door wide open with all of the lights on inside the house, which is a major security risk as anyone would have been able to break into our house. We advised them of this issue via text and paid them a deposit of $700 on 05/16. They worked 05/16 and requested $2,000 on 05/17 stating they would apply texture the same day at 3:30pm. We submitted another deposit of $2,000, as requested, on 05/17 but no more work was ever completed, nor has any work been done since. On 05/23 (one day past the deadline) we reached out to them to follow up and they told us they needed more time and that the project would be completed 05/28. We granted the extension and when nothing was done on 05/27 we messaged them again to confirm they would be done on 05/28, expressing our concern over the delay as we have to move in to the house and they responded “05/29”. We messaged them on 05/28 and 05/29 expressing further concern over the fact that still nothing had been done and they responded on 05/29 advising they needed another week promising to finish by 06/05. We advised them that they needed to be done by Monday 06/02 or we would have to find someone else. They did not respond to that message on 05/29, nor did they respond to our messages sent on 06/02, 06/03, 06/04. We called them on 06/04 and the calls went straight to voicemail so we called them from another phone number and they picked up advising the project would be completed 06/05. The project was not completed on 06/05 and they have not responded to any messages or calls since the phone call on 06/04. To date, no additional work was completed after 05/16. They still have a key to our house and have not responded to our request for them to return the key and give us a refund."