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Cold Factor Heating & Air Services LLC

Founded 2010 • With Angi since January 2011

5.0

(28) Verified Reviews

Business Details

Phone Number

Address

1221 Grove Dr.

Lewisville, TX 75077

Description

Cold Factor Heating & Air Services LLC provide high quality smart HVAC solutions to meet and exceed your needs. With 24/7 emergency service, energy efficient technology, and a higher standard of professional service, you can rest assured that you will never be left without total home or business

Verified Reviews

A few reviews for this pro...
Carolyn W.
5.0
10/12/2019
They were very good. They were affordable and prompt.
Description of Work
Install new unit
Category
heating & air conditioning/hvac
Manuel H.
5.0
12/14/2017
all services have gone very well. highly recommend.
Description of Work
Initially, replaced AC. Since, service AC.
Category
heating & air conditioning/hvac
LINDA C.
5.0
04/29/2017
Cory came to our house within 2 hours of my calling. He was able to diagnose the problem and suggested that I try to get the original company to warranty their work that is less than 1 week old. I agreed and will call Cory if needed to fix the system. He was professional and knew his AC systems in and out. I would recommend using his company highly.
Description of Work
We had another company work on our AC system on a Thursday and by Saturday it was not working and they would not come out to fix the unit. SO I called Cold Factor
Category
heating & air conditioning/hvac
Jeffrey D.
5.0
03/27/2017
I've always had good service with Cold Factor.
Description of Work
Regular A/C maintenance (2 units)
Category
heating & air conditioning/hvac
Scott S.
5.0
11/13/2016
I hired them to fix my air conditioner which was not coming on. I've used them before for other A/C issues. For this repair, I had a small issue with what was done, however, the owner was nice and helpful and resolved the issue to my satisfaction. The repairman arrived on time. He was nice. He determined my thermostat needed to be replaced. For the replacement thermostat he would be using, he showed me the product box so I could review how it looked on the cover of the box and read about its features. I told him it was fine to install. He was nice to offer to touch-up paint the wall around the new smaller thermostat if I had the paint, but I didn't have any available. He completed the installation and setup, then left. This is where I admit I'm a picky customer. When I took a look at the new thermostat, I noticed what I would consider a very small ad permanently printed on the bottom right front of the thermostat. This ad was not shown on thermostat when I reviewed the retail box that was shown to me. If it had been on the retail box, I would have declined having it installed. I'm particular about how stuff looks, especially in an area of the house where people walk by. I admit that probably 90% of people out there probably wouldn't care about this and probably would find it helpful to have the repair company's contact info easy to find in case future repairs are needed. I'm one of the few who doesn't like these types of permanent ads on products, especially when its on the front of a product. I also expect to have the exact product (and the way it looks without any customization) installed with the way it was shown to me. As I mentioned, I can be picky about the quality of a product. I called the owner to discuss this. After a short discussion, he agreed to send someone out to install a different thermostat of my choosing and to adjust the billing. I appreciate him working this out with me and resolving it to my satisfaction. I will continue using this company in the future.
Description of Work
Fix air conditioner.
Category
heating & air conditioning/hvac

Service Provider Response

We appreciate the business and your understanding and are glad to make our customers happy Cold Factor Heating & Air Services LLC
Manuel H.
5.0
04/27/2016
unknown
Description of Work
Cold Factor services our AC. Professional and knowledgable.
Category
heating & air conditioning/hvac
DAWN G.
5.0
08/19/2015
Cory was great! He returned my call on a Sunday and spoke to my husband who had already troubleshot the unit. They agreed on the likely cause. He arrived the next morning (Monday) at the agreed upon time and replaced the motor. He was very professional and answered all my questions and made his recommendation. I gave the B on price only because my husband could have replaced the motor significantly cheaper if he was able to get the parts. It would have taken a week to get them and it's downright miserable in Texas, in August, without an AC. Based on my research, I don't think that ColdFactor was out of line with what they charged. I would absolutely recommend them!
Description of Work
Replaced the motor in my upstairs unit.
Category
heating & air conditioning/hvac

Service Provider Response

[Removed member name], We were glad to help and hope that it keeps running without issue, please let us know if we can help in the future Cold Factor
marvin G.
5.0
08/01/2015
The issue I had was an AC system that would not cool sufficiently. The service technician, Cory, was very prompt, pleasant and professional. He evaluated the system and found a leak in the evaporator coils and a thermal expansion valve that had failed. When he arrived, it was later in the day so parts were not immediately available. However, to keep our house cool he added freon to get us by until he could get the parts. Once parts were available, we scheduled a morning time to install them to help keep the house cool. The installation was quick and uneventful, the house didn't event get warm, and the system is now running great. In addition, he handled all the details involved with my extended warranty so I didn't have to deal with any claims or seek authorization from the manufacturer. Overall it was the best experience I've every had with an AC/Heating company.
Description of Work
Replaced evaporator coil, thermal expansion valve and added freon to bring system up to running spec.
Category
heating & air conditioning/hvac

Service Provider Response

[Member name removed], We appreciate the review very much and hope to continue helping in the future, it was our pleasure working with you Cold Factor
Brian V.
5.0
06/30/2015
unknown
Category
heating & air conditioning/hvac

Service Provider Response

[Member name removed], We really appreciate the business and hope that the system meets all of your expectations, Cold Factor Team
PHILLIP S.
5.0
02/10/2015
I find their service to be responsive, quick, and reasonably priced. They are able to handle very very complex problems. I've used them for 4 or 5 years now and they are the best!
Description of Work
I've used them for Industrial, commercial, and residential.
Category
heating & air conditioning/hvac

Service Provider Response

We really appreciate your feedback it helps us to continue to do better and give the best service possible.
Vincent A.
5.0
01/28/2015
unknown
Description of Work
Cory Huffman is a gem. We purchased a new air conditioning and heating system from him in April 2012 and he does our yearly check ups. On the last visit he worked on the damper to alleviate a cold/hot spot in a secondary bedroom and to clean our air purfication system. We cannot tell you how great Cory is. If you want a new system have him do it. Everything I have read said it isn't how expensive the unit is but who is putting it in. Cory is that person. Finally, it is wonderful to deal with a honest and knowledgeable person.
Category
heating & air conditioning/hvac

Service Provider Response

We thank you very much for your busiess and continued support of our company our first priority is service above all else. Cold Factor
Rob T.
5.0
01/02/2015
It was great! Very experienced and knowledgeable and gave me overall good advice for keeping the AC units tuned and working well.
Description of Work
Checked our AC units, and filled them up with coolant.
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], we appreciate your feedback, our goal is to give excellent service with knowledge neccessaryy to properly maintain and solve issues, we hope to serve you into the future Cory
Robert K.
5.0
08/29/2014
The service went fine. They were responsive and came as scheduled. One technician came out and completed the job in about a half hour. He was friendly and knowledgeable. I had no problem contacting the company or scheduling the deal. I would use the company again.
Description of Work
I purchased a deal for a 20-Point Air-Conditioning Check-Up and 1 lb. Coolant.
Category
heating & air conditioning/hvac
Ria W.
5.0
08/28/2014
unknown
Description of Work
We only needed a check-up on our air-conditioners. Glad to have the service done. The person coming to the house was very professional and pleasant.
Category
heating & air conditioning/hvac

Service Provider Response

[Removed member name], We appreciate the feed back and always like knowing how we are doing. Let us know if there is anything we can do for you in the future Cory
Ronnie G.
5.0
06/28/2014
unknown
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], we were glad to help and also the fact that is was a simple problem to repair Cory
Marcus M.
5.0
06/28/2014
unknown
Description of Work
Originally thought it was a $300+ part but discovered a bad wire while removing old part. Replaced wire instead and only charged for time.
Category
heating & air conditioning/hvac

Service Provider Response

This was a tough fix for us but after throrough trouble shooting we were able to find the issue and fix the problem
Susan M.
5.0
06/27/2014
unknown
Description of Work
Checked air conditioning
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], We really appreciate the feed back and your honesty, we do appologize again for mixing up our appoinments and being tardy. Cory
Kevin D.
4.0
06/27/2014
unknown
Description of Work
checked and tuned up my AC
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], Please let us know if there was anything we could have done better, our goal is to get all A's with every customer for any service no matter what. Cory
Kelly W.
5.0
06/05/2014
Cory was very professional and took his time making sure everything was working fine and in good condition. We would use him again.
Description of Work
Full service check up of air conditioning unit and 1lb coolant for $49. Needed a total of 3lbs coolant so the total was $120.
Category
heating & air conditioning/hvac

Service Provider Response

thank you, We appreciate the opportunity to give good service and hope to help with any needs in the future
Scott S.
5.0
05/24/2014
I would recommend Cory and his company. The fan on my outside AC unit stopped working. I called some of the larger repair companies first thing Friday morning, but they were not able to come out the same day or not until late in the evening. I called Cory's company. He was able to show up within an hour! (I lived in a nearby city). He explained what the issue was and showed the broken part. He offered to go into as much detail, if I wanted, on what caused the issue and what the part did. He answered all of my questions. He fixed the issue in a timely manner. He was very nice and professional. I would recommend him to others for AC unit repairs.
Description of Work
Fixed outside AC unit.
Category
heating & air conditioning/hvac

Service Provider Response

[Member name removed], We really appreciate the feed back and the opportunity to do business with you, please don't hesitate to let is know if there is anything else we can do.
Rob T.
5.0
05/16/2014
Cory was on-time and performed a 20-point check-up on our AC units. I was only able to buy a coupon for 1 AC unit but we have 2 units, but Cory said that he would honor the same $49 for the check-up for the 2nd unit. The check-up included adding 1 lb of AC Freon (which normally costs $50-60 per lb). The older unit needed 2 lbs of Freon, which I paid additional for. He took his time, did not rush, and spent time afterwards explaining. He even did some extra inspections for us (he went with me into the attic to check out the 2 electric allergy air filters.) We have 1 older unit and 1 newer unit and he gave honest, helpful tips about how to maintain the 14+ yr old unit. You can tell he is honest and takes pride in his business. He is great and I would absolutely use him again!
Description of Work
For $49, he did a 20-point HVAC assessment / evaluation and included adding 1 lb of AC Freon.
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], Thank you for letting us know how we did, we hope that we can help with any needs in the future Cory.
Teresa W.
5.0
05/14/2014
Purchased an Angie's Deal offered from Cold Factor. Very impressed with the efficient & timely service. If needed, I will use again.
Description of Work
Pre season AC check
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], Thank you we really appreciate the positive response and the feed back we always want to know when we are doing it right and if there is anything we can improve upon. Thank you, Cory
Katherine G.
5.0
05/12/2014
Corey was great, very informative, explained to me the great condition my heater is in and also changed my air filter as I had changed the filter myself the previous week and placed it in backwards. crey ended upa dding apond of coolant in the AC unit, but asured me both my heater and AC were working well.
Description of Work
Completed an inspection on my heater and AC unit
Category
heating & air conditioning/hvac

Service Provider Response

[member name removed], We appreciate your business and hope to keep you cool for many more summers Cory.
PHILLIP S.
5.0
05/04/2014
I have found Cold factor to be staffed by highly proficient and well disciplined professionals. Their work and equipment are very reasonable. I am including them on future bids and am confident they will be selected. It is refreshing to hire a company with Christian morals and behavior.
Description of Work
Installed a evac system from rough to finish. (Commercial) Installed a split HVAC system from rough to finish.Then did the calibration. ( Residential)
Category
heating & air conditioning/hvac

Service Provider Response

[Member name removed], It has been a pleasure doing business with someone who is straightlaced and honest, my hope is to continue doing business long into the future. Cory
Trace W.
5.0
02/24/2014
I called Cory at Cold Factor on August 23rd, 2013 and he came out and evaluated my problem on the same day. My wife and I had thought that it was an electrical problem because whenever the A/C tried to come on, the breaker would flip. Cory at Cold Factory diagnosed the problem quickly, and showed me the options. I chose one of the more expensive solutions because I plan to be in my current residence for a long long time. Cory got his team out to the house the next day and they replaced my entire downstairs unit in one day. The unit was installed with great professionalism. The team was very careful when entering my house and laid down protective coverings all over the place to ensure that they would leave no trace when they left. The only mishap was that a step on my attic ladder broke while they were trying to get the new heat pump in the attic. This could have been a disaster, but they guys kept going and fought through it. They were very dedicated to getting the job done right. The only reason I gave a 'B' on one of the grades was that it did take a little longer than it should have to get the attic ladder fixed. The nice thing is that Cold Factor took care of the attic ladder repair expense. In fact, it was the company that Cold Factor hired to fix the ladder that was lagging behind. So, maybe they don't really deserve the 'B' grade there. So, I'll leave the 'B' for now just because the mishap happened, and should be reflected here. I would definitely recommend Cold Factor to a friend because of the integrity and honesty that this business is based on.
Description of Work
Full replacement of HVAC downstairs system.
Category
heating & air conditioning/hvac

Service Provider Response

Hey [Member name removed] it was our pleasure helping with your new system replacement. Again we are sorry for the tardyness of getting the ladder repaired, Please let us know if we can help in any way/ Sincerely Cory

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    MasterCard, Check, Visa, American Express, Discover, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Furnace Repair, Heating & Air Conditioning, Heating Contractor, Heating Repair, Air Conditioning Contractor, AC Repair, AC service, a/c service, a/c repair, air conditioning repair, air conditioning service, Air quality, Home automation, home security, thermostats

    Services Not Offered

    plumbing, electrical

    Frequently Asked Questions & Answers about Cold Factor Heating & Air Services LLC

    How is Cold Factor Heating & Air Services LLC overall rated?

    Cold Factor Heating & Air Services LLC is currently rated 5 overall out of 5.

    What days are Cold Factor Heating & Air Services LLC open?

    Cold Factor Heating & Air Services LLC is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    What payment options does Cold Factor Heating & Air Services LLC provide

    Cold Factor Heating & Air Services LLC accepts the following forms of payment: MasterCard, Check, Visa, American Express, Discover, Financing Available

    Does Cold Factor Heating & Air Services LLC offer free estimates?

    No, Cold Factor Heating & Air Services LLC does not offer free project estimates.

    Does Cold Factor Heating & Air Services LLC offer eco-friendly accreditations?

    No, Cold Factor Heating & Air Services LLC does not offer eco-friendly accreditations.

    Does Cold Factor Heating & Air Services LLC offer a senior discount?

    No, Cold Factor Heating & Air Services LLC does not offer a senior discount.

    Does Cold Factor Heating & Air Services LLC offer emergency services?

    Yes, Cold Factor Heating & Air Services LLC offers emergency services.

    Are warranties offered by Cold Factor Heating & Air Services LLC?

    Yes, Cold Factor Heating & Air Services LLC offers warranties.

    What services does Cold Factor Heating & Air Services LLC offer?

    Cold Factor Heating & Air Services LLC offers the following services: Furnace Repair, Heating & Air Conditioning, Heating Contractor, Heating Repair, Air Conditioning Contractor, AC Repair, AC service, a/c service, a/c repair, air conditioning repair, air conditioning service, Air quality, Home automation, home security, thermostats

    Are there any services Cold Factor Heating & Air Services LLC does not offer?

    plumbing, electrical