Founded 1990 • With Angi since April 2004

We provide repairs, service, and installation for all air conditioning, heating, electrical, plumbing, and roofing needs for homeowners (and businesses) across all of Dallas, Fort Worth. We offer a 100% money back guarantee on all services. We never charge overtime or emergency fees, operate 24/7, and offer same day services. We've won several awards, from Consumers' Choice, to Best of DFW Air Conditioning, to Best Pick from EBSCO Research, to Angie's List Super Service

Awards and Badges

Angi Certified

Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered

Images

Protecting Your HomeAir Conditioning TestingDuct Cleaning

Verified Reviews

4.6

(1075) Verified Reviews

Ratings Distribution

5

823

4

106

3

36

2

39

1

71

Rating Details

Price
4.3
Professionalism
4.7
Punctuality
4.7
Quality
4.7
Responsiveness
4.7

Read reviews by category

HVAC Companies (1021)electrician (98)plumbers (59)appliance repair (42)air duct cleaning (30)drain cleaning (15)insulation (13)home security systems (10)
Showing 1-25 of 1075 reviews
Martha D.
5.0
08/18/2022
Trevor and Jon responded to the call the fix our air conditioner that was still blowing, but not cooling. They did a wonderful job and went over and above by cleaning the units and performing a quality check that was over due. We are club members, so the cost of service was very reasonable. Yes, we will use them again.
Description of Work
Air con repair
Category
heating & air conditioning/hvac
Hire Again?
Yes
Scott I.
3.0
07/15/2022
Great salesman. Good equipment. VERY high pricing. Their work may be marginally cleaner than other vendors, but their pricing is truly insidious. Their quote for my project was over $29K. I reviewed the quote with the manufacturer (Rheem) and the local distributor (Gemaire) for validity; it was spot on. Aked A#1 about the differential: "Some people just arent A#1 customers." I chose another vendor, at a savings in my pocket of over $10K. I simply don't have that kind of money to toss around, so no, I am not an A#1 Air customer.
Description of Work
Home HVAC, 3 and 5 ton, 17 SEER
Category
heating & air conditioning/hvac
Cost
$29,000
Otis S.
5.0
08/20/2021
They have been very responsive to any issues we have had and they cover the warranty well. They are very responsive and are out here twice a year under our maintenance plan They are outstanding and are very very nice. We would highly recommend them as well.
Description of Work
They installed a new HVAC system and water heater.
Category
heating & air conditioning/hvac, water heater repair
Hire Again?
Yes
JOHN C.
1.0
06/19/2021
The installation of the furnace went okay. I purchase it from A#1 Air in February after the winter storm destroyed my old one. When I purchased it, the manager at A#1 agreed to match a competitor’s price and also give me complimentary service for all three of my air conditioning systems. But after I bought the furnace, I was surprised that they would not do the spring service until the middle of June. So in February I scheduled my spring service for the middle of June. But when June came around, they called me and rescheduled my service to closer to July. Then on the rescheduled appointment, they called to do the service three hours late. I told them that I will no longer do business with the company. A#1 has terrible customer service. You would have to be a fool to buy from this company. I have dealt with three air conditioning companies over the fifteen years I have lived in this house, and A#1 is the worst company I have ever experienced. Beware of deals that they make. They do not hold up to their word.
Description of Work
I bought a 4 ton replacement furnace
Category
appliance repair, heating & air conditioning/hvac
Cost
$4,000
Edith D.
5.0
03/11/2021
Worker/Technician arrived promptly, inspected situation, told me what was needed and set to work immediately upon drawing materials. From his arrival to finished job with invoice took approximately 45 minutes. Really appreciated his professionalism.
Description of Work
I had an electric line replaced and grounded in my garage attic. Damage was discovered during another job after Texas Freeze.
Category
electrician, handyman service
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed] for the 5 stars we are here for you whenever you need us. Do not hesitate to give us a call here in customer relations if you ever need anything. Thanks again!
Syed A.
1.0
12/21/2020
I signed an agreement with A#1 Solar company to install a solar panel on my house in the third week of August 2020. The representative of the company explained to me it would be completed within three to six weeks. Till today, Dec 20, 2020, the company is not able to finish the job. They do not have the technical skills to perform the job because they applied for the permits to the city, but the city rejected the plan several times because there were technical faults in it. They were also not able to get the permit from HOA so I reached out to HOA and the city requested them to approve the permit. Finally, they got all the approvals and they did a partial job. They install some panels on the roof of my house and said the rest would be installed on the patio later. Till to date, nothing has been done and nobody wants to explain it. Whenever I enquire about it, I am told that we would call you back with the information, but I never get a callback and the job is still unfinished. Their customer service is horrible. I called several times and every time somebody calls me back and listen to my concerns and promise to call me back but unfortunately, I never get a callback. Whenever I enquire about my questions, I get a lame excuse especially from the Manager such as I broke my phone, I called on the wrong no. He does not respond to my messages and does not pick up the phone. I requested the customer service to please get me connected with somebody at the higher post and a responsible person, but nobody listens to my request. The Company does not have enough technical knowledge about the solar panel and does not have trained staff to deal with the clients. I urge that please think several times if you are entering the business with the company. I have a very bad experience with them.
Description of Work
Solar Panel
Category
appliance repair

Service Provider Response

We would like to apologize for the negative experience that you have had with our company. I am however, glad that we were able to speak and start working towards a resolution. It is always our endeavor to make these situations right. If you have any further concerns, please do not hesitate to reach out to our Customer Relations Team. Thank you.
Thomas M.
5.0
11/18/2020
Did a great job, very thorough, made me feel comfortable about talking to him.
Description of Work
Our Circuit Breaker needs to be replaced and upgraded to meet code. Need estimates for replacing this Circuit Breaker box and installing two outdoor llanterns
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you, [Member Name Removed] for the kind review.
Subbu R.
4.0
10/05/2020
A#1 air technician did the spring tune up perfectly. No complaints about the quality of the work. However, there is quite a bit of upselling that I do not like. They recommend some systems that may or may not improve the overall efficiency of the compressor. And they try to cross sell other services like Electrical safety check. Also, my neighbor had a very large price quote for an AC Capacitor replacement with A#1 air - and when he called the supervisor, they were able to reduce the price down to a more realistic one. This to me is an orange flag.
Description of Work
Annual HVAC Maintenance
Category
heating & air conditioning/hvac
Cost
$150

Service Provider Response

Thank you for reaching out to us to share your experience with us. We always strive to have 100% customer satisfaction and we would like the opportunity to make things right. When you have some free time please give us a call here in customer relations at 469-948-1798. Thank you!
Jeff G.
2.0
07/22/2020
Do not do business here! They have great sales people and do good installing new air conditioners. But after spending $34k they cannot bother to send a technician out. We have waited two days because the new units are not cooling the house down like the old units did. And all we get is a call every two hours saying that technicians are in the area and will call when they are 30 minutes out! They cannot even give us an update on where we are in a queue! Asked for a manger to call and nothing yet. Very disappointing.
Description of Work
Service on new air conditioner
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for reaching out to us to share your experience. We always strive to have 100% customer satisfaction and we would like the opportunity to make things right. When you have a free moment please give us a call in customer relations at 469-948-1798. Thank you!
April R.
5.0
03/06/2020
They did a great job. They gutted everything and there were no problems at all. We would highly recommend them as well.
Description of Work
They installed two air conditioning units.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for the review and the A rating! We're so glad that we could help.
Lawrence B.
5.0
12/04/2019
They come every month, it was wonderful, it was perfect. They were very professional and on time.
Description of Work
They did heating and air checkup.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for the great review ! We are so glad that we could help.
Dori A.
5.0
11/06/2019
It was excellent. They were really accommodating and very kind, respectful, and cleaned up really good. I was surprised. They were really nice. It was great. I got quote from them and they were here the next day to do the job.
Description of Work
Duct work.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

[Member Name Removed] Thank you so much for the great review. We are so glad that we could help. We look forward to working with you for years to come.
Hope M.
5.0
11/04/2019
Great job, respectful, checked extra item at no additional cost.
Description of Work
Seasonal checkup
Category
heating & air conditioning/hvac
Cost
$65
Hire Again?
Yes

Service Provider Response

[Member Name Removed], We are so glad that our technicians were able to show you the level of service we are proud of.
David D.
5.0
10/31/2019
I've done electrical and HVAC with them. They solved some problems that 5 other HVAC companies couldn't - and they did it with competitive pricing and at a high quality.
Description of Work
Electrical
Category
electrician, heating & air conditioning/hvac
Hire Again?
Yes
Kenneth H.
5.0
10/31/2019
The service went well. Came out 1:00 a.m. and the tech changed my capacitor to get my bad ac fan to be able to operate again, then he came back the next day with a new fan.
Description of Work
Came out late and replaced condenser fan motor
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for the great review [Member Name Removed]. We are happy that our 24 hr service was there for you. Call us any time.
Barbara C.
5.0
10/31/2019
A#1 was the only company to help me on a Saturday and since it was just a capacitor I only paid $59.00! ( I must admit, I cried!) My a/c went out in Aug during a Friday night. Other companies were either closed or too busy to help me.. one even told me OVER THE PHONE that my entire unit would have to be replaced!! I had heard of A#1 on channel 4 news and within an hour a tech was here and the unit was repaired 😁! I would recommend A#1 to anyone! Thanks, y'all!!
Description of Work
Came out on a Saturday and replaced capacitor
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for the great review! We are so glad [Member Name Removed] that we were able to help. We look forward to helping you for years to come.
Emily R.
5.0
10/31/2019
Great technician and thorough information provided
Description of Work
Replaced Coil and scheduled duct cleaning
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$1,600
Hire Again?
Yes

Service Provider Response

Thank you for the great review. So glad that we could help.
Srinivasan K.
5.0
06/25/2019
They have been excellent in their customer service but they are a little pricey. I would recommend them.
Description of Work
They installed a HVAC system and have serviced it since then.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you [Member Name Removed]!!
MaryBeth G.
5.0
05/29/2019
They were great and very professional. We would highly recommend them and we would definitely hire them again.
Description of Work
They replaced two HVAC systems in our home.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to share your experience [Member Name Removed]
Ryan B.
1.0
05/03/2019
I'm not too proud to admit that my own ignorance got me here but this is an experience where others shouldn't have to go through. I'm happy to share my experience so that it's hopefully not repeated. First off, my 3-year-old "brand new" Daikin system is on the fritz. The outside unit is completely dry of freon. I was charged $10,694.00 for a crappy Daikin system that's only worth at best $6000. I'm still currently paying it off (financed through A#1). I asked for them to come and remove everything that A#1 installed and refund the remainder of my loan. I was told they won't do that! This is how big companies take advantage of those who don't know any better. Be smart and do your due diligence so you don't fall prey to the likes of A#1 Air. So wrong and shameful on how they conduct business!!!
Description of Work
Complete A/C install
Category
heating & air conditioning/hvac
Cost
$10,694
Kenya M.
1.0
04/27/2019
Terrible. The tech came out and told me during my quarterly check up he found a freon leak, I needed a coil evaporator replacement and it would cost at least $1830. He told me it was highly urgent as the outside tubings of my AC unit were freezing over and this could be a bad situation should my unit run out of freon. When he left, my outside AC unit began to make very loud noises. I received another estimate and this person let me know there was nothing wrong my coils and I was not leaking any freon. He told me that someone unplugged a wire in my attic which would make the pipes freeze and create my AC unit making the loud noises as it feeds a signal to the outside unit. He plugged the wire back in and told me there was no need to replace a perfectly working system. I asked if it was possible if the previous tech missed the wire. He let me know that the wire sits right by the coils so either this person was not qualified to do the work or he disconnected the wire himself.
Description of Work
Quarterly check up of AC system
Category
heating & air conditioning/hvac
Cost
$1,800
Jim W.
5.0
01/01/2019
Heard them on the radio, so gave them a call to get estimate on a new HVAC system for my house. They were very prompt and I had a salesman/tech here the next day. I already had a few estimates from other contractors. I am in the construction business also; So I know what work needs to be done and the cost. The person they sent out was very professional and knowledgeable about HVAC .The system he proposed was exactly what was needed .There were no short cuts and or trying to add anything that was really not needed. This guy new HVAC system and installation throughly.I wanted to sign contract with him. So ,He gives me the estimates. Everything was great but the pricing was just incredibly higher compared to everybody else. With the same system from competitors with the same work (Replace plenum ,warranty,etc.) I did not say anything to the salesperson about the price.He did great job representing A1 Air. I thanked for his time but unfortunately will not go with them In conclusion; I feel they would have done an outstanding job with excellent service and equipment. There pricing for “me” was just too high. Now ,if you don’t know anything about construction/HVAC cost.They would be a great company to do business with.You get a very complete Top notch install with great equipment.With a great company to stand behind the system. It’s kinda like my wife going shopping at Neiman Marcus.They sale top quality products, service is outstanding, and they stand behind everything 100 percent. You do pay a hefty premium for all of that. So it up to the buyer
Description of Work
Needed a estimate for completely new HVAC system
Category
heating & air conditioning/hvac
Cost
$9,500

Service Provider Response

Thank you for the great review. Please give us a call in the future if we can help.
Hermine M.
5.0
11/17/2018
It went very well. I was pleased and they very professional.
Description of Work
Furnace inspection.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to give us this nice review!
NANCY D.
5.0
06/30/2018
They were excellent . I would continue to use them .
Description of Work
Routine maintenance for heating and AC.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to give us this nice review.
Lynn K.
5.0
05/15/2018
This company provided this service for us to rectify a poorly handled warranty repair of our HVAC system. We were very impressed with their responsiveness to resolve our dissatisfaction and I attempted to edit my review but was unable to do so. Their technician was professional and very competent- they did an excellent job and we will continue to utilize them for all our HVAC needs due to their handling of our complaint.
Description of Work
Duct cleaning
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for the great review! We are glad that we could help.

Phone

Address

601 E Corporate

Lewisville, TX 75057

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.anumber1air.com

Other Information

Services Offered

Services Not Offered

Ask for details.

Payment options

Visa
MasterCard
American Express
Discover
Check
Licensed
Trade License Number
42726
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

A#1 Air is currently rated 4.6 overall out of 5.

A#1 Air is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A#1 Air accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, A#1 Air offers free project estimates.

Yes, A#1 Air offers eco-friendly accreditations.

Yes, A#1 Air offers emergency services.

Yes, A#1 Air offers warranties.

A#1 Air offers the following services: Air Conditioning & Heating, Plumbing, Electric, Solar