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"Prompt and professional service. It's been about two years since installation and we've experienced no problems with the system. Very pleased."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Got quotes fair price first was going to be extra because of all the leaves that needed to be picked up and extra trim leaves were never picked up, then next schedule date no show a week later they came by only did the back because they were running late and would come back the following week to do the front yard that never happened. When I called their office and explained this to the lady she stated she would talk to owner and would get back to me that never happened then a couple of weeks later one of their works knocked to see if I needed service I stated the above and said yes please he started to blow the leaves out front five minutes later they were gone and paid each time. I called their office and this time I spoked to the owner he stated the same as the lady before him and I got the same results no replies and now they avoid my calls."

"THE WHOLE JOB WAS AMAZING!! THANKS!! We had been wanting to get new windows for years, but the prices were ridiculous. Then Rick called, we agreed to let him come out and give us a price. We were skeptical when he quoted us a price, we had to ask twice about it being the full cost. We have a log home so the main thing was that we could keep our inside and outside trim, all the other companies said it would have to be replaced with their product. And again, the price was so much less than any of the others we had priced. Then came the installation, the crew he sent out was amazing, they went above and beyond to make sure everything was the way we wanted it. With a log home things are a little different and they made sure that everything was just right. Everything cleaned up when the left. The real test came this winter, with our old windows wind came in all around them. No problem this winter no wind, nice and cozy. "

"NA"

"Some jobs are apparently too small for Lance to be concerned about. Even though it was the last step in our plan with Lance. Never could get an answer on our gutters, so we had to move on. Unfortunately that meant appointments, estimates and finally picking a Co. This should have been the contractors job. As agreed. "

"I am so grateful for Terry and T5T Contracting. From the moment I met Terry, I knew he was the real deal—down-to-earth, honest, and extremely knowledgeable. His family has been in the business for years, and it’s clear he understands what homeowners need during a renovation. Terry is prompt and timely in his communications, and he showed incredible patience and kindness throughout the process. Living in a home during a renovation is not for the faint of heart, and inevitably, challenges come up. What stood out to me is how Terry always addressed concerns quickly and thoroughly, correcting any issues with professionalism and care. The subcontractors that T5T works with are also excellent. Every single person who came into my home arrived on time, was fully prepared, respectful of my home, and delivered truly outstanding work. That level of consistency gave me so much peace of mind during what could have been a stressful process. "