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Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

It’s not necessary to tip an upholstery cleaner, and it’s usually not expected by the professionals in the industry. However, tipping between 10% and 20% of your total cleaning cost is a nice gesture and a good way to show your appreciation. You might consider tipping if the cleaner gets a particularly stubborn stain out without damaging the material, or if they go above and beyond to clean an antique piece of furniture using special methods to keep your furniture safe from damage.

Many household items neutralize the smell of urine, including fabric sprays and baking soda, a great odor absorber. Or try combining baking soda and hydrogen peroxide to cut through the smell. If these items don’t work to completely remove the smell of pet urine, try an enzymatic cleaner, which works to break down organic matter such as urine, and is readily available at most pet stores.

With a thorough cleaning, the smell of pet pee may dissipate within about 15 minutes, although in many cases, it may take several days to stop smelling after cleaning up the stain. If you leave a urine spot untreated, it may take up to five years to stop smelling on its own.