Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Cleaning Solutions by Panther Enterprises
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
What is a Panther Clean? Panther clean is more than House Cleaning. It’s over 20 years of experience turning your house into a statement about you. It’s our style of cleaning, our tools and our cleaning technique that makes the difference! Every time we clean for you, we promise…. You won’t just get your house cleaned you’ll get a Panther Clean… I am Licensed & Bonded. For your protection I have passed a rigorous background criminal history check conducted by the Texas Department of Public Safety (crime records service) in Austin.
Business highlights
22 years of experience
Services we offer
Maid or house cleaning on a one time, bi-weekly or a monthly bases & carpets cleaning., weekly
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.719 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 0% |
Showing 1-19 of 19 reviews
Katie G.
May 2013
I think it went fine. They came and gave me and estimate, based on square footage, requested I sign an agreement and give them either a key or my garage code for future services. They noted in my house all the places my former house cleaner had missed and gave me a very good impression they would take care of it all! Floors, handwashing chandeliers (wow!), carpets, changing sheets, cleaning kitchen, garbage, etc. I was quite excited for the service seemed above and beyond what the price indicated.
After the first (and only) cleaning, I was disappointed. They had made "major league plays" but had overlooked minor league requirements. The floor was not swept. The bathrooms floors and corners were not clean. Cobwebs were still clinging to the corners (I had left them purposefully). Our beds looked great, the kitchen sparkled and it smelled pretty good, but when I had to re-sweep after they left, I was pretty bummed.
When I asked them about this (they say the LOVE critical comments), they said my house takes more time than they expected and they didn't get to everything they wanted to in the allotted time. One day later, I received a text message from them, saying they had to let ME go, for they didn't have the space available like they thought to clean my house.
Beware. All show, no go.
After the first (and only) cleaning, I was disappointed. They had made "major league plays" but had overlooked minor league requirements. The floor was not swept. The bathrooms floors and corners were not clean. Cobwebs were still clinging to the corners (I had left them purposefully). Our beds looked great, the kitchen sparkled and it smelled pretty good, but when I had to re-sweep after they left, I was pretty bummed.
When I asked them about this (they say the LOVE critical comments), they said my house takes more time than they expected and they didn't get to everything they wanted to in the allotted time. One day later, I received a text message from them, saying they had to let ME go, for they didn't have the space available like they thought to clean my house.
Beware. All show, no go.
Michael S.
May 2013
The initial clean was awesome! For less than I'd paid the previous folks this team cleaned our house extremely well. The caught the details that the previous folks missed entirely.
Shannon G.
Jul 2012
They are professional and on time. Their price is excellent. They come out every two weeks.
Gerald R.
Jul 2012
We had been using Panther Enterprises for about a year. They are a husband and wife team that works in the Tyler, Tx. area. When they first started cleaning our home we were very pleased. They would arrive on time and leave the home looking nice. However about 4 months ago things started to change. The bathrooms weren't being cleaned and the floors throughout the house looked horrible. One time after a cleaning they had spilled a sticky substance in several areas on the floor and didn't clean it up before leaving. I went ahead and mopped the floors and didn't say anything. Over time the quality of thier cleaning just keep getting worse. The last straw was when they didn't even bother to sweep or mop the floors. I brought it to thier attention and sent them photos of all the floors throughout the home which clearly showed all the dirt and footprints. I then requested they come back the following day and clean the floors and was told they had other appointments. I feel they are more interested in the quantity of homes they can clean in a day instead of the quality of thier work anymore.
Response from Cleaning Solutions by Panther Enterprises
"First of all I want to thank Angie's List for giving me the opportunity to comment about this remark. I have had the pleasure of cleaning for the members for the past year. I was hired to clean their beautiful home on a biweekly basis ( every two weeks) since the both of them work long hours. In order to keep a strong communication open between my services and the client, I have developed several ways and have encouraged all my clients to maintain a level of communication so that my services might exceed their expectations. On July 3rd I came to clean and had the pleasure of talking to the member as he was leaving. He indicated to me that he was very pleased with my cleaning services and no issues of concerns were mentioned. I returned back to the home on the next scheduled cleaning, July 17, and cleaned as usual. The next morning at 6:22 am I received a text from the Mrs. stating to please read the email she sent at 8:52pm the previous evening and respond as soon as possible. The Mrs stated in her email that she was unhappy with her floors since I had used a swiffer mop and that she needed her floors redone by 7am. I contacted the member's wife by text reminding her of the initial interview we had prior to me cleaning for her that I did not use swiffer mops and on all check off sheets left by me each cleaning it clearly states how the floors were cleaned. I then told her that I would be more than happy to come redo her floors sometime during that day as I could not get to her house by 7 am that morning. I was more than happy to accommodate his wife's request but just couldn't get to her home by the time frame I was given. She decided to dis- continue her cleaning services with me since I could not get to her home by 7am that morning and asked for me to please mail back her house key. After reading the remarks that she stated I am very sorry that we lost our chain of communication and am very saddened that we could not work things out. I enjoyed cleaning for them and will miss them. I would like to add, that if I was given the chance to make things right and have the privilege of cleaning for this family again, I would definitely consider it. Cleaning Solutions by Panther Enterprise Susan Matthews IPhone 903-617-9905 call or text E-mail [email protected]"
Rebecca S.
Jan 2012
Outstanding! Very thorough and professional cleaning company. Service was performed as described, plus completed additional "little" things like sweeping porches and garage. Great communication between company and customer. They aim to please and welcome feedback.
Randolph G.
Nov 2011
I was very impressed by the professional manner of this cleaning service. I recieved an accurate estimate. This is more a professional cleaning service rather than a maid service. She has a checklist of things to do each visit. She works in a sequential manner that optimises her time. I am impressed by how much is cleaned each time. I highly recomend this for anyone who needs cleaning done.
Sam M.
Aug 2011
They did an excellent job! They were on time and very anxious to please.
Shanon H.
Jun 2011
I'm very happy with the services provided. They are punctuial, efficient and caring. they work around me when I'm in the house and I know things will still be great when I'm not here. They don't cover every little detail every single time - but because of this they are able to keep more of my overall house clean.
Teri W.
May 2011
It was such a pleasure to come home to a clean house. I never had security concerns with them. I even gave them a key so they could get in as needed.
Nancy I.
Apr 2011
The mathews arrived on time, thoroughly cleaned teh requested home area, were very pleasant and efficient.
JOHN P.
Apr 2011
Friendly, reliable, great attention to detail and go above and beyond the minimal job. Very thorough.
Pama N.
Mar 2011
They arrived on time and went to work immediately. Would recommend and have recommended to my friends.
M L.
Mar 2011
Excellent job. Very thorough. Have used several other area Housekeeping services over the years, but the quality of service that Panther Services provides far exceeds the other companies. I would highly recommend their services.
LeAnn F.
Nov 2010
Very happy with my experience so far! Will continue to use this company! Have recommended to my friends!
Hayley S.
Nov 2010
As always Susan was on time and ready to work. She cleans my home from top to bottom paying close attention to detail. Not only is she thorough, she is also very reasonable.
Lindsey L.
Nov 2010
James and Susan always arrive on time and do a wonderful job an unbelievable price. They rotate deep cleaning services each visit for no extra charge. I couldn't be happier.
Dana T.
Oct 2010
Best ever! Friendly couple who clean my house like it is their own. Dependable, trustworthy and professional! I have had several housekeeping services and Panther is the very best!
Grace D.
Oct 2010
It was well done - I have no complaints - they do a thorough job!
Wyndell M.
Jul 2010
There crew showed up around 9 am brought there cleaning supplys in started in one room and before I knew it withen a few hours had gone through the whole house never had I seen the fossets in the bathroom shine so bright or the floors look so clean I felt as if i could eat from them dont worry got a table though.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cleaning Solutions by Panther Enterprises is currently rated 4.7 overall out of 5.
Cleaning Solutions by Panther Enterprises accepts the following forms of payment: CreditCard
Yes, Cleaning Solutions by Panther Enterprises offers free project estimates.
No, Cleaning Solutions by Panther Enterprises does not offer eco-friendly accreditations.
No, Cleaning Solutions by Panther Enterprises does not offer a senior discount.
No, Cleaning Solutions by Panther Enterprises does not offer emergency services.
No, Cleaning Solutions by Panther Enterprises does not offer warranties.