Get matched with top water softener pros in Daisetta, TX

"I purchased my first water softener and reverse osmosis water purifier 18 years ago when we first built our house. We loved both! But nothing lasts forever and both needed to be replaced. Luckily, I still had the paperwork from the original installation and I knew who to call. I received the same great service and attention as I had 18 years ago. Both the office staff and installers were extremely professional and courteous. The installers were very good about explaining everything…how the equipment worked and how to maintain it. A big plus for me, is they were very respectful of my property. They left everything clean and organized before leaving."

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Mike Cooper did a wonderful job. I had a leaking toilet and he was able to come to my home within a few hours. He was super efficient, polite, and has excellent work ethics. I would hire him again for my plumbing needs."

"Texas Premier Plumbing, Thank you so much for the amazing work you did today in Sugar Land! After the landlord sent out three different plumbers — and none of them truly fixed the issue — your team came in and got it done right. No more backed-up sewer in the bathrooms and tubs — such a relief. Even more impressive, by knowing your craft so well, you saved a beautiful, old oak tree that was almost removed because others wrongly blamed its roots. Your professionalism, knowledge, and care made all the difference. I’m beyond grateful. ❤️ Thank you, thank you, thank you!"

"Will know more in the months ahead to see how the work turned out, but as far as we can tell, everything went well, they were prompt, courteous, professional, clear in the communications."

"I had a bad experience with this company. The guy I dealt with was James Gonzales . It’s been 3 weeks since I first contacted him and I’m still waiting for a receipt, which makes me think he overcharged us for a part. Scheduling was a huge hassle too -he’s very disorganized and lacks follow-up, so if you’re a busy person, choose someone else. We gave him time to get the 2 parts needed for the repair, even when one had to come from factory, and even offering to pay for them in advance in order to secure them both. But he never confirmed. My husband and I are both very busy people so scheduling home repairs is never easy. We only had time for him to come once and do all repairs needed. But instead, James assumed mid-way over the 3 weeks , that I was a housewife with nothing to do but wait for his coming whenever he pleased: I got a text one day, unexpectedly, announcing his coming that same day (??) , on a day of his choosing (!) and with only one part in hand, and without ever confirming if there would be someone at home. People work! My speaking Spanish apparently boosted his sexism. Luckily, I stopped him on time. Regarding the cost, I’m still wondering how a simple timer for a dryer can be $100. Maybe, but without a proper receipt, I can’t know. I don’t know how we ended up paying $250 total to change a $30 dryer felt (the only price I ever got) and a timer. I don’t know if the $50 visit was incorporated into the labor itself, or if it was in addition . My husband saw the receipt quickly (James said he would send me the receipt by email, but he had never asked me for my email in the first place! —his intake for new customers is awful , very disorganized) and after several* requests from me, he finally said he would send the receipt- but we only heard from him after my husband was forced to contact him himself, given he wasn’t answering my texts , which were always polite and respectful btw. So I sent him my email. As of today, still no reply and still no receipt. My husband tells me the visit itself was good. But James had to be asked to give an ETA that day, and he sent it quite late, not knowing if my husband could stay that late. It is important for busy people who have things to do to know when a repair person will arrive : My husband had somewhere to go after the visit. At the end, James was apparently thorough with the repair and explained how to avoid future problems, but having him ever come again? Forget it!"