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"HR Phoenix Review This will be long but worth the reading if you are considering this company. I had a electrical outlet issue with caused 3 ceilings failures. The first day they came out they did not find it and I was told they will return the next day. The next day they continue to troubleshoot and told me I needed my circuit breaker panel replaced because it was old and they could not touch it. 5 days later they replaced it but issue remained. They requested final payment for the CB panel replacement because the work was completed. So at this point I paid $600 for the first visit, $7K for the CB panel replacement and the issue remains. They told me they would return. Since they did not label the CB panel I traced the power (their job) to label the panel and found several plugs mis wired to 240 V instead of 120 V. The tech came out corrected the issue and I found out the job really was not completed because they did not install the serge protected on the CB panel because they have the wrong one. So they knew the work was not completed when they asked for payment! They found the original issue and it was they first wall outlet (that I pointed out the first visit) the tech showed me the burned faulty outlet. So the CB panel did not need to be replaced at all. I call the office with this information and to justify the replacement they told me the CB panel was sparking. At no point during this 2 1/2 ordeal did anyone say there were sparks or any fire hazards. If this were true (which it was not) this company did not notify us or warn us and between the visits it was 5 day to get on the schedule. So if we go with their excuse they left us in a danger/situation without telling us. This company can not be trusted to provide honest/accurate assessments. And to add insult to injury they tried to bill me $400 more for the last visit. The owner Paul Rylee was aware of everything so HR pls don't respond here when there was no real response when I spoke to your office! They can not be TRUSTED!"

"Excellent job. I was very impressed!. Thank you guys"

"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"Amazing. They were on time, explained all steps in the process and cleaned after themselves."

"Initially I was extremely happy with the work efforts and communication from this company. Upon completion, I awaited the final invoice from this company so that I could pay accordingly. The invoice was sent later the same day and during this time I was engaged with moving into my home. I did not see or hear my phone ring. Once I got back to my phone I had multiple missed calls from the owner with multiple voicemails filled with threats of “seeking legal actions due to none payment”. The phone began 5-10 mins after finally sending the invoice which took 2-3 hours. I called the owner back, after I paid the full balance, to correct his thoughts of the unrealistic outcome. Yet, he continued the attempts to justify his actions. There’s no chance of me ever reaching out to this company or Brian Jackson for electrical services at my home again."