On time, very professional and was quick to find the problem and fix it.

I made an appointment for assistance with a circuit breaker to which ultimately was found that I replaced the wrong breaker. I was charged for 2 hours($437) with the office admin stating that it took 1 hour and 26 minutes. My appointment was set for 1 PM and on the receipt the time stated 2:26 PM. This is not accurate as the technician showed up to my house at 1:15 PM, and I assume just started the time at 1 PM. Be that as it may, I still would have been over an hour with the time marked appropriately. But there were several instances to where things took much longer than one would expect...more specifically, times when the technician was just standing around, waiting. I do not believe that it should have taken over an hour to figure out that I had the bad breaker in(to which I explained at the very beginning that I tried to switch them out). But the worst part is that I called to speak with management, and was told that someone would have to call me back...to which they never did.

Highly professional and competent

HR Phoenix Electrical was thorough and professional. The crew was cordial and worked diligently for 10 hours, calling in more technicians to finish the job. I was very pleased with them and their work.

Scheduling and work were completed quickly.

On time, knowledgeable and professional service.

Great service!

Pricing for whole-home surge protector and installation was fair and reasonable compared to several other vendors. Response and service technician was prompt, courteous, professional and efficient. Will hire HR Phoenix again.

Too expensive

The Pro Chris was great- But he was here 20 minutes and it cost $303. the service call was $298 and material $5. So we will definitely never use HR Phoenix Electrical again. Way too expensive!

Service was provided at rental property. Tenant was very pleased with the electrician and service. Highly recommend.

I want to personally thank HR Phoenix Electrical Team for doing an outstanding job installing, wiring and replacing the terminal box in our home and for bring everything up to code. HR Team consist of Roy, Nathan, Chris, Jeremy, Jay, Trenton, Brian and most importantly Paul. They were very customer oriented and friendly with their services and the price was fantastic for the business venture we did togethers. HR Phoenix was honest and fair to us, and he also referred me to an excellent plumber which I also needed badly (Joey, CPT Rons Plumbing). The character of HR Phoenix was beyond reproach. Most businesses I experienced tried to make a huge profit off you before every knowing you as a customer, HR’s family business understood our needs and we the customer knew their business needs as well that chemistry between us made this business venture priceless. HR team was always very flexible and professional, and they taught us what to look for in the future. Kudos for HR Phoenix Team!

great &fast service

The estimator that showed up was excellent and very knowledgeable. The dipshits that showed up to do the work fxxxxx around for two days. I think their work quality was ok but they were terrible to deal with.

This is for replacing the doorbell light since it wasn't working. He spent a very long time. I noticed the 1st day he visited which was March 22 of 2023, the light was not working properly. Few days later, he came back (March 30, 2023) and was supposed to fixed it but it took him long enough to do the work. He charged me for another service even though the light wasn't fixed properly. 1st invoice was $296 and and the 2nd invoice was for $198. I paid for everything but project hasn't been completed up until today.

They installed my Generac transfer switch without issue. Excellent service and customer support. Price estimate was spot on and beat the competition.

Jason was on time and provided excellent service. even had to get into the attic to complete the job without hesitation. something I wouldn't do😀 perfect bath fan install.

Scammers!!! Tried to charge us 600 dollars to install ring cameras

The Pro Nathan did a good job overall. However, I was charged four hours, and I noticed that the time did not equal 4 hours after I saw Nathan take an hour's lunch, which I believe was added to the service hours. Additionally, I noticed after he left that he left the panel off of the circuit breaker, leaving it for me to re-install.

Nice guy, answered my questions.

HR Phoenix Review This will be long but worth the reading if you are considering this company. I had a electrical outlet issue with caused 3 ceilings failures. The first day they came out they did not find it and I was told they will return the next day. The next day they continue to troubleshoot and told me I needed my circuit breaker panel replaced because it was old and they could not touch it. 5 days later they replaced it but issue remained. They requested final payment for the CB panel replacement because the work was completed. So at this point I paid $600 for the first visit, $7K for the CB panel replacement and the issue remains. They told me they would return. Since they did not label the CB panel I traced the power (their job) to label the panel and found several plugs mis wired to 240 V instead of 120 V. The tech came out corrected the issue and I found out the job really was not completed because they did not install the serge protected on the CB panel because they have the wrong one. So they knew the work was not completed when they asked for payment! They found the original issue and it was they first wall outlet (that I pointed out the first visit) the tech showed me the burned faulty outlet. So the CB panel did not need to be replaced at all. I call the office with this information and to justify the replacement they told me the CB panel was sparking. At no point during this 2 1/2 ordeal did anyone say there were sparks or any fire hazards. If this were true (which it was not) this company did not notify us or warn us and between the visits it was 5 day to get on the schedule. So if we go with their excuse they left us in a danger/situation without telling us. This company can not be trusted to provide honest/accurate assessments. And to add insult to injury they tried to bill me $400 more for the last visit. The owner Paul Rylee was aware of everything so HR pls don't respond here when there was no real response when I spoke to your office! They can not be TRUSTED!

Adryan solved my problem in 15 minutes! Quick and efficient.

Very good

Came quickly and solved my problem.

They left me with the problem unresolved. It was a very simple and a very common issue, but they could not fix it and they have not made any attempt to try to contact me.