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"This is the worst sprinkler company we have ever used. They used to be much better. We needed to have our system reinstalled after a year of disuse, as well as our control box. There was a lot going on here when they came out, and I never did monitor them. We xeriscaped our front yard and wanted to convert that to used less water. They charged us over $1000 to convert to higher sprays, but they kept finding leaks and the price kept going up. They were supposed to check our back and side yards too, but since they were here, several heads have broken off. Why didn't they do a proper inspection? Also they reinstalled my control box and it cannot be manually controlled, or programmed. When these leaks in the back happened, they charged me $100 to fix one pipe and replace a head (they claimed it had checked before and charged me to come out and do a replacement. WHY DIDN'T THEY DO A COMPLETE CHECK AND ESTIMATE THE FIRST TIME? I HAD ALSO THOUGHT OF DRIP IRRIGATION ON AN INITIAL VISIT A COUPLE OF MONTHS AGO. I mentioned this during the working visit and told me that it would cost me $6,000 or more--and this was AFTER they fixed some leaks."

"Prompt, courteous, knowledgeable & the right price. Office state was pleasant as well. Would use again in the Future."

"I had a problem with my AC and called them for a service appointment. John Wayne has a good reputation, so I chose to call them and they were quick to respond. The tech who came to my residence was very friendly and professional, however, he seemed more like a sales rep than a technician. After a few hours and $950 worth of work, he indicated that the HVAC system was not repairable. He created a quote for various options to install a new system. I had previously researched average costs for replacement of a 5 ton / 16 SEER system, which averaged approximately $9-10K for a reputable company with reliable brands. The first option the tech provided was for $40,600, which was a little surprising. He offered several options, with the cheapest being $10,700 for the lowest quality equipment and least warranty. He indicated that the primary difference between John Wayne and other companies is the quality and training of the employees. He also used typical sales techniques, such as “why would you feel different tomorrow” when I indicated that I’d prefer to think about the decisive overnight. During research online, I saw that John Wayne uses Amana products, which are a little more expensive but highly rated and manufactured here in Texas. I purchased a system one echelon higher than the lowest priced system for $13,700, still well-above what I was prepare to pay; however, the tech indicated that they would waive the outstanding $950 bill if I purchased the system and they would be able to install the next day. The next morning, four techs arrived, all pleasant and professional; however, only one appeared to be a trained technician, while the other three appeared to be labor for assisting and conducting menial tasks, such as cleaning the ducts. Within the first hour, two of them accidentally shattered several sconces on the chandelier in my dining room when a piece of equipment fell while cleaning a duct. They are still here in my house installing, but I truly feel like paid too much. Again, I don’t doubt that they are a solid company, but feel like was pressed by a salesman rather than a technician when I needed an urgent problem addressed. I believe I could’ve purchased just as good of a system, maybe better, from a reliable company for a few thousand dollars less."

"Everything was good they came did the work and I am happy with the installers. Had gotten bid from other contractors but wanted someone to do all the work without having to use two different contractors. They fit the bill. I only wish that when the person who gives the quote that they don’t say something that is not true."

"First time hiring someone for this job. It went well."

"Clay came out yesterday and unclogged my sink. He was friendly and at all times professional. For the work that was done, I felt the price was very fair. I will use them again anytime I have a plumbing problem."

"Yes these two young men, Malik R. And Sam S. We?re so amazing, very sweet, they explained every step, so very pleasant kept everything clean from start to finish. We are so absolutely delighted with the job they done for us. I would highly recommend this company and these wonderful young men for the job, I can not brag enough about them. Tinna Gieniec"

"I hired Viking to iinstall new tank and pump. The pump went out so I called for repair service. I had no water for almost a week. Calls went unreturned. When Sheldon finally returned my call he said he was too busy and would not come to check on problem for another week. He said that I was on my own and to call the vendor that sold him the pump. I paid over $7000.00 for lousy customer service and faulty equipment that didn?t last for more than a few years. Do not hire this company. "