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"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"They did a great job"

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"It went very well. We're very pleased with Alvin, his crew and the work they completed."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Here's a more refined, less repetitive version that maintains the same level of frustration and negativity: WARNING: Read Before Hiring Xtreme Air Services If you're considering Xtreme Air Services, take a moment to read this--there's a treat at the end. Surprise, surprise... yet another negative review. Let's start with Eddy O., the so-called "General Manager." Our Experience Eddy made it clear that Xtreme Air Services "wouldn't be able to help us" if we posted negative reviews about their incompetence, despite the fact that they improperly installed our unit, left us with a potential fire hazard, and disabled one of our heat coils (without our consent). Screenshot attached. After leaving us with a heater that doesn't function properly in winter, their solution? Pay thousands more if we want them to "help." Comical. So, in order to get the service we already paid for, we have to stay quiet? Oops. A Few Key Points: 1. Threatening not to help the customer with an issue you created? That's just ignorant. Zero integrity. 2. Why would we pay more to an unprofessional company that sends unqualified, non-bonded, non-insured workers to botch an installation? Rude, unaccountable, and incompetent from top to bottom. 3. This experience makes spending our money elsewhere EASY. The CEO is an imbecile. We paid over $12K for a unit that now operates on half power because the breaker they installed can't handle it. A professional company would've caught this--Xtreme Air Services didn't. Even their own seventh technician admitted, within seconds, that it was installed incorrectly. Still not convinced? Let's Talk Fire Hazards Both the Xtreme Air Services technician AND a third-party electrician confirmed our system was a fire hazard. Eddy (who is not a licensed electrician) claimed it wasn't because "that's why the breaker trips." That's not how fire hazards work, Eddy. This system was installed in the summer. Clearly, not one of the seven techs they sent even tested the heating function beyond a few moments. Fast forward to winter--our heater trips the breaker after 5-10 minutes, sometimes running inconsistently (aka, a fire hazard). Xtreme Air's Response? * No accountability. * No apology. * Just more incompetence from "General Manager" Eddy, a pompous clown who lacks both professionalism and basic customer service skills. Instead of addressing their negligence, he condescended, interrupted, and dismissed legitimate concerns. He even had the audacity to tell me we "don't have that many cold days in Texas." What does that have to do with selling and installing a properly functioning heating system? The real kicker? Their own sales team KNEW this system wouldn't work. They either failed to test it or outright lied. Either way, we now have a fire hazard and an unusable heater unless we fork over an additional $2,500-$3,000. Xtreme Air Services is an unprofessional, dishonest company that cuts corners and are a JOKE professionally."

"Professional and fair priced. Rodney did aa great job replacing my dyer vent ductwork in the attic, living in Granbury it's hard to find someone that will come out this way. Excellent communications, great work. Highly recommended handy man."

"Excellent, have actually scheduled more work to be done!"