Get matched with top deck and porch pros in Bandera, TX

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"Josh & Laura came on a Friday afternoon to begin staining the new wood on our deck extension. They returned Saturday to complete the job. Their work was excellent. They stained our older deck wood to match the new and it is beautiful. They also stained part of our garden house and extra boards for us to fashion a gate for the deck. They work hard and as a team and were very pleasant. Definitely recommend their work!"

"Highly reputable company. I had some issues with finish work, but they made sure all my issues were taken care of. Would use them in my future orojects"

"This was a high game fence repair. I highly recommend Terry and his crew. Work was well executed and timely. Terry himself is a caring man who was friendly and professional , and willing to work with the insurance company to get the job done. I will definitely hire them for future needs."

"We had a kitchen counter that had to be repaired and have extra support done to it. Scott had one of his guys do the job and it came out great. It looks esthetically pleasing and is nice. Scott was easy to talk to and very good listener and gone beyond what was needed. We def having him come back for other things and highly recommend his business."

"Did a pretty good job. Mainly one guy did the whole job. They never discussed any thing after the job was done, as far if I needed repairs afterwards or does and don't for my screens. I asked to get my lock readjusted because it won't lock but never heard back after I made payment."

"I can’t say enough great things about ACE Handyman Services! The owners are both exceptional—honest, hardworking, and truly dedicated to providing the BEST service possible. Recently, they laid flooring for me on my stairs and upstairs, and also completed a wall painting project. Everything turned out beautifully! Mike, the handyman I’ve had the pleasure of working with, is outstanding. He’s always professional, on time, and I feel completely comfortable having him in my home. His attention to detail and quality of work are top-notch. I will absolutely continue using ACE Handyman Services for all of my future handyman needs and highly recommend them to anyone looking for reliable, high-quality work."

"Fantastic company to work with. Prompt response and detailed estimate. Great service and excellent communication. Very pleased with the work not only the finished product but during the build as well. Got what I wanted with even more. Thank you to the crew at RDZ for outstanding service. Definitely will hire again "

"They installed a putting green by my pool and also did a yard area in another part of the yard. The workers were polite and very knowledgeable in the area of artificial grass. The Forman came by daily to see if everything was progressing as it should. It took right at 7 days from start to finish and it looks amazing! I would highly recommend them. Jadie Morris -Pipe Creek, TX"

"They are two really nice guys who made my Christmas"