Get matched with top ge appliance repair pros in Alamo, TX

"Super helpful"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"My refrigerator stopped cooling and freezing so I called Roy's Appliance and Repairs. Roy literally came over to the house less than 15 minutes after I called him. I had never hired him before. He was able to diagnose the problem, and replace the part that caused the refrigerator to freeze up. He quickly took everything apart, defrosted everything, replaced the part, and put everything back together. He also did work on the ice maker component that had not worked for years, even though that was not the initial reason for the service call. He was very polite and knowledgeable, and took his time getting the job completed correctly. He had all the tools and parts necessary with him to complete the job without having to run to the store to purchase anything. He was in and out in less than 2 hours. The refrigerator is cooling and freezing correctly, once again. Parts and labor for fixing the cooling/ freezing issue and the ice maker was VERY reasonably priced. I would definitely hire him again if I have any other refrigerator issues."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"After 4 years with this unit that was installed . I have had 6 coils 2 compressors 2 dryers 3 capacitors. I was sold a junk Goodman 4 ton unit. Watch what they sell you because you will spend thousands of dollars just trying to up keep your ac. I still have 6 years of warranty and will probably go buy a complete system elsewhere. I have paid for 2 complete systems with the money I have spent repairing this junk unit I was sold by Global."

"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"