Global AC & Heating
About us
Global A & C & Heating, in Mission, Texas provides top-notch Heating, Ventilation and Air Conditioning (HVAC) Service, great customer care and support, and prices that are fair and competitive. We are locally established as a high quality, technically competent HVAC service and repair company. As an HVAC Contractor in Texas, we strive in fully utilizing our knowledgeable staff and contacts, while applying today's technology to offer you a higher level of service at a lower cost. Cost is determined by the job. Extra charge for after hour service. Financing available to residents of Texas.
Business highlights
Emergency services offered
20 years of experience
Services we offer
& Maintenance., Cooling & Heating Systems- Repair, Installation, Replacement, Sales
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.639 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 8% | ||
| 3% | ||
| 3% |
Showing 1-25 of 39 reviews
Angelberto A.
Nov 2022
After 4 years with this unit that was installed . I have had 6 coils 2 compressors 2 dryers 3 capacitors. I was sold a junk Goodman 4 ton unit. Watch what they sell you because you will spend thousands of dollars just trying to up keep your ac. I still have 6 years of warranty and will probably go buy a complete system elsewhere. I have paid for 2 complete systems with the money I have spent repairing this junk unit I was sold by Global.
Kathryn S.
Mar 2016
.
Juan P.
Jun 2014
unknown
Response from Global AC & Heating
"Mr. [Member Name Removed] thank you for allowing Global A/C & Heating to service your residence and professionally fix your drain issue. As you are aware we do inform you and ask for your approval of our reasonable service call fees of (65.00 +tax) before we send a technician over to your home to perform the repair. Please feel free to continue to request our professional service in the future. Thank You. Respectfully, Roland Perez (Owner) Global A/C & Heating"
Michael M.
Apr 2013
Our unit stopped cooling the house so I called the abovementioned air conditioning company to come check the unit and told us that it probably needed to be replaced. It was 11 yrs. old and used a type of refrigerant that is now banned by the EPA. He had a small amount of the refigerant and said that it might work for a while longer if he recharged the unit, thus giving us a little more time to save up for the "new" ac unit. He recharged the unit and all is fine for the time being. A "new" unit is in the near future for us.
Charles R.
Oct 2012
Overall experience was very satisfactory. The motor was changed out and the problem solved.
Nancy R.
Sep 2012
Once the appt. was confirmed, it went well.
Celia R.
Jul 2012
Global Ac and Heating is a very professional company. They were very good. They have done the job in a reasonable amount of time.
Calvin W.
Feb 2012
He replaced the condensing unit on our old air conditioner. He put in a 3/4 horse power motor in when it should have been a 1/4 horse power motor. A few months after he replaced it, my air conditioner had issues. My bill also shot up. I asked them to come back out and he said that I would have to sign a disclaimer saying that they were not responsible. I had to have a different ac company come out to work on the duct system. I would not use or deal with Global again. They have the Lennox logo on their website, but I called Lennox and they said Global is not an authorized dealer.
Response from Global AC & Heating
"We have serviced the member’s A/C on several occasions; our first service call was on 03/28/11. We diagnosed his old (over 16 years) outside condenser unit with a bad condenser motor. We replaced his condenser motor with a 4 in 1 replacement motor and new capacitor. Because of the age and deteriorating conditions of his A/C equipment we highly recommended he replace his complete system. We were then told to just replace fan motor. On 05/31/11, we were called to service the member's A/C again. This time, we found that his old Air - Handler blower motor had a bad capacitor and we replaced it. We also informed him and the other person living at the residence, that they should replace his old Air- handler, due to a weak air flow and possible duct issues. A complete system change out was quoted to them at that time. On 08/08/11, we were called to service his equipment once more. We found the top of his old condenser unit, the metal had weakened, broken off (due to rust and old age) and the fan motor damaged his condenser evaporator coil. Again we tried to explain to him the condition of his old equipment and he opted out to replace his complete system and asked us to just replace his condensor only. One month later, the member emailed me about his energy bill being the same as before and I explained to him that if he would have changed out both systems (Air- Handler and condenser, (which are engineered and manufactured to work together) he would have seen a drop in his energy consumption. He then asked me to go perform a service call to see why his energy bills were not lower. I explained to him that we would be happy to stop by his residence to inspect our work which is under warranty but if we found something other than what we did causing his high electric bill we would have to charge a service call fee, the member declined. I have since spoken to the member and have expressed our concerns to further assist him with his mixed matched units in the future. We are a Lennox Dealer and service, repair and replace Lennox equipment."
Nancy S.
Nov 2011
I found them on Angie’s list. They were fine. They came when they promised. They took care of the problem. I would use them in the future.
Nancy R.
Jul 2011
Excellent - on time, professional, & courteous
Henry C.
Jun 2011
Emailed owner Roland Perez at 7:00 p.m. regarding my central a/c quitting. He immediately replied and said he would have a workman out the next morning by 9:00 a.m. and that the workman would call prior to arrival. I received the call from the Service Manager, Rolando Ramirez, at about 8:45 a.m. the next morning saying he was on his way. He arrived prior to 9:00 a.m. and was extremely professional from start to finish. He diagnosed the problem quickly and had everything in working order by 10:30 a.m.
I couldn't be more pleased with every phase of this process. The owner, Mr. Perez, even dropped by my home to introduce himself. I will definitely use this company again.
I couldn't be more pleased with every phase of this process. The owner, Mr. Perez, even dropped by my home to introduce himself. I will definitely use this company again.
KIm D.
May 2011
They worked in a timely manner. Roland the service provider was also willing to work with me in a payment plan. I am very pleased with their overall service.
MONTY L.
Apr 2011
Excellant next day service. Very professional crew with a neat installation. The office staff was great to deal with. The crew showed up as scheduled and stayed until the job was done. They accepted the Angie's list coupon. They told me that the unit came with a 10 year parts and labor guarantee, but what I did not know until the paper work arrived, was the guarantee is valid only if I have an annual $69.00 inspection.
Marissa R.
Feb 2011
good! They make things right with you, and in this day in age you need honesty and unfornately you do not find that offend but with this company you do
Roland P.
Jan 2011
It was great. The guys were great, on time, clean and professional. They were very knowledgeable. I tell my friends about them, too.
Lazaro M.
Jan 2011
Global A/C and Heating was quick to come out and service my unit which was not operational. They diagnosed my 11 year old unit and showed me the burned compressor. Mr. Perez showed me the brochures of the new equipment available for replacement. He also explained the benefits of changing out my old system with a new 10 year warranted A/C system and informed me of all the rebates and discounts I qualified for if I changed out the system. I decided to replace my system A/C. Global A/C technician Eddie was our primary technician at my residence. Eddie was very courteous, professional and efficient during the installation. It has been a very pleasurable experience and also note worthy that they came out to Service and replace my system during the peak of the holidays and a day before New Years Eve. Exemplary A/C Company and team.
Yolanda B.
Dec 2010
The owner and the employees of Global A/C and Heating were well prepared and very nice people. They were always on time and very understanding of my financial situation and offered me a great payment plan. I would recommend them to others.
Christina L.
Dec 2010
The owner of Global A/C and Heating, Mr. Roland Perez and his technicians installed my new ac promptly and professionally. They were very courteous, friendly, and understanding of my situation and worked around all my guest and friends. During the installation they shared their professional tips and suggestions to not only me, but my family and friends. This attention to detail impressed not only me, but everyone there. I hightly recommend Global A/C and Heating to all Angieslist members. I am very glad my teacher friend had showed me your website and introduced me to an honest professional ac company whom I will recommend to all my friends.
Susie M.
Dec 2010
All work was done when promised and everything was cleaned up well. Workers were professional and friendly. I would definitely recommend this company.
Juan C.
Dec 2010
The owner and installers were very friendly, professional, worked hard and completed my installation as they promised , "in one day". They showed up to work on time and finished ahead of schedule. Thats what I like from a service company. These guys are quick to the point, knew what they were doing, not going around in circles and completed the installation ahead of time.
James F.
Oct 2010
Our A/C went out and we called this company based on their feedback on angieslist.com. I spoke to the owner, Roland Perez, and he was very professional and told me he would be at the residence within an hour and twenty minutes. Mr. Perez arrived on time and started to work immediately. He was extremely knowledgeable and had found the problem within 10 minutes. Mr. Perez repaired the system and inspected our A/C thoroughly before leaving. The entire time he was here he explained everything he was doing and gave me tips on how to prolong the life of our unit and on how to save on energy costs. I was extremely satisfied with his professionalism, knowledge, experience, and customer service. I would definitely recommend his company and will continue to do business with him in the future.
Hugo G.
Sep 2010
They installed a complete system for me and did a very proffesional job. They arrived on time and promptly began their work. The technicians were very polite and even took the precaution of not to trec any dirt in the house. After finishing the work, they cleaned everything thoroughly and removed the old equipment. I'm very satisfied and highly recommend this company.
Vicente F.
Sep 2010
Mr. Perez was very professional and his crew did excellent work installing my new A/C system. The company was prompt and delivered as promised. I would highly recommend Global A/C & Heating for any A/C services to all of Angies list members.
Carol F.
Aug 2010
Salesman pushed pretty hard. Made me believe I would get a $1400.00 rebate. I did everything I had to do - but did not get rebate. They said the state ran out of money. He said he would try again, but never got back to me!Update: I paid complete amount of $4628.66 in two checks, and was instructed to call 877-780-3039 on April 7th for $1400 rebate. I tried many times, all day long. Always busy. It was cut off at 3 pm. Talked to Jessica and Roland, no satisfaction.
Response from Global AC & Heating
"We sold and professionally installed a 2.5 ton package unit for this customer. At the time the unit was installed, the customer was eligible to register for a Texas State Rebate. The customer was not able to register in time for the rebate and the state ran out of money for the program. We have nothing to do with the state rebate program and it was up to the customer to call in and register in time with the state program for their rebate. Roland Perez-Owner"
Jesse B.
Jul 2010
Roland Perez and his A/C technicians were very prompt and very knowledgeable of the work performed at my residence. They were extremely professional, courteous and friendly. I would highly recommend Roland Perez and his company to perform any A/C service or A/C installations to all my family members and all my friends. Great Job well done...
Licensing
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FAQ
Global AC & Heating is currently rated 4.6 overall out of 5.
Global AC & Heating accepts the following forms of payment: CreditCard
Yes, Global AC & Heating offers free project estimates.
No, Global AC & Heating does not offer eco-friendly accreditations.
No, Global AC & Heating does not offer a senior discount.
Yes, Global AC & Heating offers emergency services.
No, Global AC & Heating does not offer warranties.