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"I can't believe how smoothly this repair went! Everyone at Falcone--the schedulers who arranged our estimate visit and the repair work, the foundation experts who repaired the porch, the finance people who explained the estimate and our final bill--every single one of them was helpful, prompt, courteous, and great at their jobs. The county inspector who reviewed the porch repair even made a point of telling us what high quality work the Falcone people had done for us! I would definitely call them again! If you're interested in our specific details, this repair was crucial to maintaining our house's structural integrity; since the screened-in porch is attached to the house, if it went down the hill, so would the back wall of the house! The foundation had cracked away from the main house and the slab was cracked and sliding apart at different angles. The men from Falcone excavated, cleaned, and prepped the job site, including washing the bottom section of the slab to promote bonding when the new concrete was poured. Then they poured a porch perimeter slab wall under the slab to stabilize the foundation. In addition, they installed a backer rod and applied concrete sealant to re-connect the porch foundation to house and prevent additional damage."

"I have a feeling that these positive reviews were all entered by employees or members of the family because there is no way these many folks were satisfied. What a terrible experience - this whole project was a clown show from start to finish. We hired Glenn to convert our screened in porch to an enclosed sunroom and extend it by 5 feet. We were assured that once this was completed everything would blend in perfectly with our existing structure and we would be very happy. We had some existing plants located in back of the screened porch and asked that they remove them carefully so that we could replant at projects completion. No problem was their answer to that. Day 1 - the Brick masons' show up and they dig up the plants - shoddily at best and set them aside. When we looked at the plants we realized they had cut through the root structure so they could just get them out for the way - As they begin to lay the foundation for the extension, we noticed that the bricks that were picked out DO NOT MATCH the existing house at all - not even close. My wife had to go out to tell them to stop what they were doing until we could get it worked out with Glen - Their answer, of course, was, "it's not our fault" - after a few calls to Glen, he and his "foreman" (and I use that term so loosely it's not even funny) came out and saw that this was the case. After going back and forth with brick company they claim that they found the correct brick and the brick masons started over. Framing came next and we thought everything was going smoothly until the trim guys were here installing our tongue and groove ceiling and they noticed that the newly framed walls were not square. In fact they were so far out of square that the walls were actually bowed where you could visually see it - no string or level was needed. Once this was discovered the "foreman" kept calling the framers to tell them how to fix it and the painters (Yes, PAINTERS) would show up and stare at the wall for a little while, scrape at the drywall and tap it with a hammer to try to make the wall straight. The "Foreman" would pop by every morning, shake his head and tell us that he told the framers how to fix it. Yet again, painters would show up and have no clue what they were there to fix. As they didn't speak any english, it was very difficult for anyone to tell them what needed to be done. As that was going on, they decided to install the hardwood floor that we picked out. It was then that we realized the cement floor that the "brick Masons" laid, was not level and left a rather large hump in the floor. So, as you walked across the hardwoods, they would bounce up and down by a large amount. Glen came back out and we had to show him with a level what we were talking about. Glen actually looked at us and told us that all of these discrepancies were within tolerances - WHAT?? There were numerous attempts made to level the concrete, even to the point of bringing in a grinder to try to level the floor. After many attempts, they finally got the floor to a point where we were ok with it. So they reinstalled the hardwoods. At this time, they were still trying to figure out how to fix both outside walls to make them straight, all the while they are bringing in ladders and moving stuff around and guess what? They scratched the **** out of the hardwood floors. We had pleaded with Mr. "Foreman" to not put the floor down until everything else was complete, to no avail. Glen or Mr. Foreman" would tell us that the walls were fixed and we would have to wait for them to show up so we could pull out our levels to show them that they weren't. You would think that if a customer is telling you somethings not right that when you showed up you would bring your own level or tape measure to use - but nope - we supplied the tools. They re-framed the back of our fireplace box as well - want to guess what that looked like when they were "done"? Right, not one part of it was straight. the walls bowed out on both sides and they had to rip it down and start again. When the painters were there, they stayed so late that they were painting by the light of their cell phones because there wasn't any power to that room yet. We have pictures and videos to document ALL of this - it was just a bunch of circus monkeys, one after another that showed up here to work. When the walls were finally 'close enough', we gave them the go ahead to complete the ceiling. Once the ceiling went up, there were gaps between the ceiling and the walls - in some areas the gaps were quite large. We asked what could be done about that and got the blank stare. Finally they decided it would be best to throw a piece of trim up there between the ceiling and the wall to hide the gap that they just couldn't get fixed. With the trim in place, we still had plenty of gaps and quite frankly, it looked like crap. So they decided that a bigger piece of moulding, crown moulding, should be used to alleviate the gap. We agreed to that fix and up went the crown. We still have gaps between the ceiling and the walls. And we were tired of everyone standing around scratching their heads, not knowing how to make it right. this project was supposed to be 10-12 weeks but went WAY beyond that estimate. There were weeks at a time when no one showed up. The 'finish carpenters' would show up in our driveway and sit in their truck for up to 40 minutes before they made their way back to the worksite. And I think only once did they work 8 hours. Most days they were here for 3 hours at a time and then they would disappear. The shingles that they put on the roof "weren't even close to matching the existing house" as our roofer put it. We had to have our entire roof replaced and the roofer asked us who did that section cause it "wasn't even close." If you stand outside and look at the bricks, they don't match either. they have grooves in them where the existing bricks do not. We asked in the beginning to give us heat and air in this room. Instead of bringing in an HVAC guy to see what was needed, they ran undersized ducts to the room and the system can not pump enough air or heat into there to make a difference. We had to bring in our own HVAC company and we'll be spending an additional 3.5 - 4k to have this fixed. Heck, the door to the outside is so hard to close and lock that we try not to use it until I can get someone out here to fix it. When the final accounting showed up, Glenn was trying to charge us for supervisor time for the period when no work was being done and he was trying to charge us for their efforts made to fix the issues they created. the only thing he did right was offer to replace the hardwood flooring that his guys tore up. But to bill us for the crown molding that was put up to cover up their poor craftsmanship? Or to bill us for having the framers (painters really) come out to fix the bowed walls that they haphazardly built in the first place? He claims that his books are open but when you try to compare charges from him you better be well versed in finance. They use an estimate system that doesn't line up with the actual charges that they send you every month. it is very difficult to reconcile. He claimed we made a lot of changes and thats why there were overages yet, we never saw a change order of any type. We even made concessions from the original estimate to try to keep our costs lower but Glen found a way to take those saves and incorporate them into his labor costs. Needless to say, nothing came in under budget. the labor costs are extremely hard to validate as he just takes the word of the "foreman" as to who worked, when and for how long. We use our room, and we try to look away from the obvious frustrations that we still have with it. But we were totally soured of ever doing a Remodeling project again - this was, by far, the worst experience wow have ever had hiring a Company to do work for us. Your mileage may vary but you've been warned. Oh and, if you'd like to see the pictures, videos or the accounting of finances, feel free to pop us a line. We'd be happy to show you."

"Needed help fixing a water issue under my house the team was fast and efficient and took great care of my property. I really appreciate the help!"

"My experience with this company was outstanding. Prompt, courteous and professional. These guys worked me into their schedule and did tremendous work on a variety of jobs. They can handle deck repair,mold and any structural concern. Will use again. Customer service was also fantastic. Pleasure to work with."

"Calvin knows what he is doing, gives a fair, accurate estimate and delivers what he promises. He is uniquely willing to be flexible, work with the owner and recommend the best way to solve an issue. We have worked together on more than four projects in the last 3 years. He has become a valuable resource as we go about renovating our house."

"From start to finish they were professional, punctual, and dependable. I would recommend them to anyone with foundation issues. Also, they had the best prices of the three companies that quoted the job! I was concerned about what my lawn would look like after the Helical Piers were installed but they made it look perfect. I couldn't even tell where the piers were installed when the technicians finished the job."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Fantastic coordination with the owner Marc - he was prompt in providing an estimate.  Over and above expections in his ability to adjust the schedule for my needs.  The crew was on time, courteous, highly skilled and they cleaned the job site after the work was complete.  When the bill came up it was at the agreed price.
I had other estimates and MI Electric was the best price, value and service.  Would hire these folks again for any sized project!!
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"Went great! we were able to rent the house we loved . Process was great and my questions were answered immediately. Cassie Ott provides great customer service and made the process easy ."

"Very efficient and high quality work.
Only problem was the drain they hooked the dehumidifier to was stopped up.
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