"Uneven Floor Solutions is On the Level After I bought a 45-year-old ranch house, I noticed that some of the floors were not so flat. Some places stood out as high ridges and other places sloped down into valleys. The highs and lows were not so noticeable when the floors were covered in carpet, but once the carpet came off, they stood out more clearly. I decided that something must be done. I set up an appointment with Mr. Masle Gamez of Uneven Floor Solutions. He came to the house, evaluated the situation, and recommended a plan to fix my uneven floors. Talking with Mr. Gamez inspired my confidence that he knew what he was talking about and could deliver on his promises. I was pleasantly surprised when an early date was set for the crew to begin work. They showed up at the appointed time and promptly set to work in a businesslike manner. They had the proper protective safety gear and the specialized tools for this job. Partway through the job, Mr. Gamez led me on a guided tour through the crawl space, showed me the problems to be fixed, and pointed out the progress so far. When the job was almost complete, a specialized measuring device was used to help visualize the unevenness of the floors and control how much correction was needed to make them flat. At the end of the job, Mr. Gamez showed me pictures of the work done in the crawl space, which saved me from returning there to check the work. I am very satisfied with the work that was done. The recommended solutions addressed the real problems, and I feel I received great value for the money spent. I would highly recommend Mr. Gamez and his crew to anybody who is faced with uneven floors."

"I can't believe how smoothly this repair went! Everyone at Falcone--the schedulers who arranged our estimate visit and the repair work, the foundation experts who repaired the porch, the finance people who explained the estimate and our final bill--every single one of them was helpful, prompt, courteous, and great at their jobs. The county inspector who reviewed the porch repair even made a point of telling us what high quality work the Falcone people had done for us! I would definitely call them again! If you're interested in our specific details, this repair was crucial to maintaining our house's structural integrity; since the screened-in porch is attached to the house, if it went down the hill, so would the back wall of the house! The foundation had cracked away from the main house and the slab was cracked and sliding apart at different angles. The men from Falcone excavated, cleaned, and prepped the job site, including washing the bottom section of the slab to promote bonding when the new concrete was poured. Then they poured a porch perimeter slab wall under the slab to stabilize the foundation. In addition, they installed a backer rod and applied concrete sealant to re-connect the porch foundation to house and prevent additional damage."

"I have nothing negative to say about the whole process from the initial inspection to the completion of the project. Their quoted price for the project was not the highest or the lowest I had received, but I selected Mount Valley because I never felt pressured to agree to a discounted price valid only for a short period of time, and the solution that they proposed to take care of my crawl space made the most sense to me. The installation crew was efficient and cleaned up any debris. You might found a cheaper company, but pay attention to the specification of the material used and the overall proposed solution. For such a project I got three quotes, and found very comfortable working with Mount Valley Foundation from start to finish."

"Calvin knows what he is doing, gives a fair, accurate estimate and delivers what he promises. He is uniquely willing to be flexible, work with the owner and recommend the best way to solve an issue. We have worked together on more than four projects in the last 3 years. He has become a valuable resource as we go about renovating our house."

"I’m happy with my project for the job was performed by professionals. I do recommend that all jobs be looked at from both sides of the house, under and outside."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Went great! we were able to rent the house we loved . Process was great and my questions were answered immediately. Cassie Ott provides great customer service and made the process easy ."

"Although the water intrusion has stopped, which I give them full credit for, I was very disappointed in the finishing of the job. The pipe that takes the water from the house, was about 150 feet in length and went across the front yard, under the sidewalk and down towards the street. When they had finished the installation, friends remarked to me that the pipe was sitting above grade and looked like a long lump in the yard. When I contacted and spoke to John about it, he assured me that it would settle down and become level in a few weeks. So I waited, and waited and some of it went down, but there are still long sections that are not level with the yard, and looks like an obvious repair. I have called him and emailed several times and told him that if it were not fixed by end of last year that I would let others know via this review. I had thought of holding money back, but really liked and trusted him, so I did not. Now I wish I had. It's too bad. If he had just been professional enough to finish and do what he said, I would have given him a very good review. 


"

"Everything is great. Thanks to you and the service workers that help with our house. You guys are great!!!"

"They didn't end up doing the work. They were really high on what they wanted to do. Other people who looked at the porch said that it was not causing an issue with any water intrusion and that there doesn't seem to be any signs on the posts that this could have been recent, it could have been long ago. So no work was done. It was a front porch that had just the level concrete on one side was dipping just a little bit. I think they were going to pump it up from underneath or something like that to level it out. I would say that their response time and their professionalism of getting the quote to us on a timely manner was good. The quote was high and yet the work was not necessary according to other quotes. They should be honest to say when repairs are necessary and when they are not. The guy who showed up was nice and professional and was on time. There was a decent response time."