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"Excellent service, so friendly and informative. The person whom came out explained the process step by step and reassured me before he left everything was okay."

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"If you are reading this review, I wish I could speak to you face to face and tell you (implore you) not to use Flaker Flooring for services. We hired them to install laminate hardwood flooring in our small condo in Keowee Key. We hired them based on decent prices and decent reviews. There were issues with timing and punctuality. The price was increased twice due to needing to to extra work to level (which we agreed to with no issue). Once the work was "complete" there were issues. There were missing transition pieces, missing pieces near the sliding glass door, missing quarter round in areas, and BUBBLING in the flooring. We adressed our concerns and transition pieces and quarter round were added. Upon final inspection the cuts to the wood, around corners, vents, etc were rough. There were gaps at corners that the quarter round didn't cover and there were bubbles/humps throughout the flooring. Never have I seen floors that are not flat. We were told by the contractor that there was nothing he could do and the floors would settle. These were there upon installation. Well, about 6 months later, the bubbles have become large hills in the flooring, and the floor is rising to the point where doors no longer shut because they scrape the flooring. When we called the contractor back out, he said he had no idea why that was happening and wasn't sure how to fix it. We had a reputable flooring contractor come out and inspect the floors. He said that without a doubt, this was an install error. The floors were installed way too tight. There is supposed to be space where the floor meets the wall. This is what the quarter round is there to cover. There was no space. The subfloor also had issues that we were never made aware of. The new contractor stated Flaker Flooring should have never placed floors without replacing the subfloor. There were no temperature or moisture issues present. Again, we never heard a word about it. We paid $7k to have the flooring replaced (as it was unusable) and the work redone. We have asked Flaker Flooring to simply refund their work, and they have yet to. The bottom line is: if you are looking for quality work and a contractor that has integrity and will stand by their work (especially if they make errors)... look elsewhere, and be sure their work comes with a warranty. Please don't trust the other reviews as we did. Please do not use this contractor. You will likely have to have the work redone."

"Did good quality of work and and kept me informed on all parts of the project."

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."

"Not only do we have a beautiful front door with a quality storm door now installed to our expectations, The service for any adjustment or replacement so far has been done very well and speedy."

"My wife and I met Austin and Tyler to talk about a bath tub conversion Austin and Tyler were outstanding at telling us about the company and the quality of the work that they do. My wife and I both enjoyed our time with them and we signed an agreement t to have our second bath room. Overhauled."

"Awesome job, I am retired military and highly recommend Veterans utilize Surface Bella! Had garage coating and it turned out perfect!!!"