"We did a job for a ladies boat house Who had a leaky roof , rotted deck, and In general a lot of rotten wood. She had a flat roof and the other side of the boat house had a standard pitched roof. Who had a different owner. We raised our clients roof to match the other side of boat house and no more leaks. Mr [Member Name Removed] claimed we did something to his roof to make it leak. He started complaining and tried to strong arm us to do his roof for free claiming now his roof leaked. I refused to so now we have a un happy neighbor who seems destined to try and hurt our company. He is right about one thing. The [Member Information Removed] was completely down as the d*** was being repaired. So we redid the deck I aware that you have to have a special aquatic license to do decks in lakes. Who knew. We did water check on our customers side of boat house No leaks and we stopped fielding calls from Mr [Member Name Removed] It goes back to old saying can’t please everyone. Hate he is unhappy but his roof was leaking before we got there."

"Well first of all what this kind lady left out was that this project started then COVID happened Supplies were just Impossible to get and what their real problem with us was it took a lot longer than expected What this is really about is trying to hurt a company just because everything didn’t go perfect. There is never going to be a job that’s perfect from start to finish. One thing no one read was about how awful their kitchen looked. That’s because it was immaculate. The kitchen Could actually be an n a magazine! Next issue she discussed was peeling paint In a bathroom and cheap painters. She actually asked if she could just get painters do do extra work while they were there and I said sure. My company was not even doing the majority of the painting. So again this kind lady just mad at the world and leaving out a lot of details Hard wood floors issue. The floor was an older hard wood in the kitchen. and at the time of Covid we were inable to find exactly the Style and make that had. We had to add pieces where there was a wall and we moved an island. We informed them it was not going to match 100%. And it didn’t. But again all those details left out. Also the fact that all the rest of hardwoods we changed looked amazing! How the special hood we built looked great! No mention To be honest this job was completed almost 2 years ago. So I don’t really remember some of the details. Did we make a mess during demo. Very possible. Those things happen Did someone show up unannounced ? Very possible. That’ will happen from time to time. But to blast my company over some small details is very unprofessional and really hurts my business. Not to mention this job completed almost 2 years ago"

"I had spoke with this lady and told her we do not work on windows that we didn’t instal. Assuming that was not what she wanted to hear."